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Overview of Sheraton Porto Hotel & Spa

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Indoor pool
1 bedroom, hypo-allergenic bedding, down comforters, minibar
1 bedroom, hypo-allergenic bedding, down comforters, minibar
1 bedroom, hypo-allergenic bedding, down comforters, minibar

Sheraton Porto Hotel & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCasa da Musica15 min walk
    Popular LocationCrystal Palace Gardens3 min drive
    Popular LocationSerralves Museum of Contemporary Art4 min drive
    AirportPorto (OPO-Dr. Francisco de Sa Carneiro)15 min drive

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Club Room, 1 Queen Bed, Non Smoking

5/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Twin Beds, Non Smoking

5/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Queen Bed, Non Smoking

5/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Twin Beds, Non Smoking

5/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking

5/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, Non Smoking

4.9/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed, Non Smoking

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

About this area

Porto

Located in Porto, Sheraton Porto Hotel & Spa is in the city center and near the airport. Notable landmarks in the area include Porto Cathedral and Dom Luis I Bridge, and travelers wishing to experience a bit of culture can try Casa da Musica. Sea Life Porto and Gaia Cable Car are also worth visiting. Discover the area's water adventures with water skiing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
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Map
Popular Location

What's nearby

  • Casa da Musica - 15 min walk
  • Crystal Palace Gardens - 3 min drive
  • Serralves Museum of Contemporary Art - 4 min drive
  • Museum of Port Wine - 4 min drive
  • University of Porto - 10 min drive

Getting around

  • Coimbroes Station - 6 min drive
  • Francos Station - 9 min walk
  • Dr. Francisco de Sa Carneiro Airport (OPO) - 14 min drive

Restaurants

  • Porto Novo — 1 min walk
  • BbGourmet Maiorca — 7 min walk
  • Em Carne Viva — 9 min walk
  • Casinha — 9 min walk
  • Restaurante Marisqueira Cufra — 12 min walk

About this property

Sheraton Porto Hotel & Spa

Luxury Porto hotel in Ramalde, near Casa da Musica
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. All 266 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, rainfall showerheads, and Smart TVs.
Sheraton Porto Hotel & Spa offers 266 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Porto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The SPA has 8 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 9 per day)
  • Valet parking on site (EUR 9 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 15 2021 to May 9 2021 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self parking fee: EUR 9 per day
  • Valet parking fee: EUR 9 per day
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 10 and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Property Registration Number 204

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Porto
Porto Sheraton
Sheraton Hotel Porto
Sheraton Porto
Sheraton Porto Hotel
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Sheraton Porto & Spa Porto
Sheraton Porto Hotel & Spa Hotel
Sheraton Porto Hotel & Spa Porto
Sheraton Porto Hotel & Spa Hotel Porto

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 647 out of 982 reviews
5 - Excellent 66%
Rating 4 - Good. 260 out of 982 reviews
4 - Good 26%
Rating 3 - Okay. 58 out of 982 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 982 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 982 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice hotel. Many of the amenities were missing due to COVID restrictions
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Amazing stay. The whole hotel provides a sensation of space and light, cleanliness and comfort. Superb lobby and reception - what a great marble panel! Great room and bathroom, amenities, wonderful spa . Service is awesome, making us feel welcome and special.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived just as Porto went into a State of Emergency during the Coronavirus. I cannot begin to tell you how wonderful the staff and management were in ensuring our safety and caring for us. The Hotel is wonderful, spotlessly clean, large bedrooms, fabulous breakfast - could spend the day in the dining room with the sunshine pouring in through the windows. The property is lovely. The staff - exceptional. They cannot do enough for you.
Stayed 7 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Friendly staff Best location Nice and clean amenities
Stayed 2 nights in Feb 2020