Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
98% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by Thomas

Für 1 Nacht in Ordnung

Posted Nov 6, 2015 on Hotels
Hotel ist sauber und modern. Frühstück gut. Service unterkühlt. Gelangweilte Receptionistin beim Check-in, falsche Informationen zum Frühstück, man fühlt sich nicht als Gast.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2015 on Hotels
5 out of 5
Recommended
for Families
by boris from Zürich

Posted Oct 28, 2015 on Hotels
Nach einem Aufenthalt in Basel mit Herbschtmäss und Besuch im Joggeli Fussballmatch gönnten wir uns einen erholsamen Abenteuer Schwimmtag im Aqua Basilea. Sehr empfehlenswert!
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by Aidan from UK

Great service

Posted Oct 3, 2015 on Hotels
I never write these and the last thing I thought I would do would be to compliment a chain like Marriott. However. The staff at the Basel Courtyard went the extra mile for me several times when they could have easily said "sorry, that's not included" or "the kitchen is now closed". It felt genuine and was very much appreciated.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2015 on Hotels
1 out of 5
by A verified traveler

WiFi in the room & Front desk phone answering skil

Posted Sep 30, 2015
Pros: Room
Cons: See above
Location: Find another hotel
I cannot believe that I could not get wifi in my room and anytime I wanted to email surf or skype call I had to go down to the lobby. I live in US and was traveling for a week and picked Marriott to be a loyal guest even though it cost me Euro150 everyday to go back and forth to work. All that was fine but sitting in the lobby in the middle of the night so I can speak with wife is completely unacceptable. What was worst was after several complains to the staff, there was no action for my entire stay. Never had such a bad experience from a Marriott before, hence my desire to complain. The other problem was about the front desk staff who never seemed interested in answering the phone calls. My wife would try for ever and give up trying to reach me.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 25, 2015 on Hotels
ホテルは過ごしやすかった。ただ、立地があまり良くなかった。
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2015 on Hotels
4 out of 5
Recommended
for Families
by Magnus

This traveler left a rating score only Posted Jul 31, 2015 on Hotels