Protsiv Residences

"Our stay at the hotel was impeccable. They treated us so nicely and provided us with everything we needed. The room service and customer service was outstanding. They made our nights and our wedding unforgettable and would definitely return. Thank you Hyatt team."

"Staff was wonderful, courteous, and friendly."

"Very best staff"

"Friendly staff, excellent hotel. Highly recommended. "

"Overall the hotel is great and we were happy with our stay. Our only issue was the bed wasn’t a King bed as advertised in our Suite. Nothing changed even after informing the reception. That was the disappointment as we have our 1.5 year daughter with us and was smaller bed compared to what a King bed would have been. "

"Staff are always very friendly here. The rooms are clean and very affordable for a location just 5 mins from Golden Gate, St. Sophia etc.."

"A very nice hotel in downtown. Right next to a shopping mall. Plenty of restaurants in the area. The room was large and a great city view. Staff if outstanding. "

"Your front desk receptionist Lata is a fantastic representative for the Radisson, and was very helpful and resolved myvissues at check-in and check out. Very professional and kind."

"Unfortunately the air conditioning didn’t work and it was very hot and humid. It was difficult to sleep even with the windows open. The WIFI was also unstable which made calls for my work a bit difficult at times. I would be in the middle of explaining something in a meeting and the WIFI would drop out. Also, the water temperature was varied a lot when taking a shower. The shower would start out warm and then changed to be freezing cold. Other than those few complaints, the staff were friendly, the rooms were kept very clean. Sheets and towels were changed out regularly. The room was modern. The kitchen had all of the standard amenities with new appliances. The bed wasn’t too hard and the pillows were comfortable. "