6/10 Aceptable
Lucia B., USA
14 oct. 2024
Le gustó: Limpieza
Just okay
Mostly disappointed with the staff. Arrived early and wasn't allowed entry into the room. We were told that they would have to call the supervisor to see if was allowed to let us in and then they would call us when we would be allowed in. Never received a call. Then I had booked an in-room massage called to notify front desk for the next morning so they would be allowed on to property was told they would be added to the security list next morning when they arrived they were not allowed on and then I was told I booked it too early and they wouldn't be allowed on. Was never told this when I notified the front desk the day prior. Staff at the cantina was rude and did not acknowledge while we were waiting to order.
Lucia B.
Se hospedó 3 noches en octubre de 2024