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Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Photo gallery for Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, free cabanas, pool umbrellas

Overview of Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

4.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Playa Dorada Complex, Puerto Plata, 570000

Explore the area

  • Popular LocationPlaya Dorada Golf Course1 min walk
  • Popular LocationPlaya Dorada3 min walk
  • Popular LocationFun City3 min drive
  • AirportPuerto Plata (POP-Gregorio Luperon Intl.)22 min drive

Choose dates to view prices

About this area

Puerto Plata

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is located in Playa Dorada, a neighborhood in Puerto Plata, and is next to a golf course and on the beach. Don't miss out on a visit to Lorilar Ranch. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golf lessons.
Visit our Puerto Plata travel guideOpens in a new window
Map

What's nearby

  • Playa Dorada Golf Course - 1 min walk
  • Playa Dorada - 3 min walk
  • Fun City - 3 min drive
  • Lorilar Ranch - 6 min drive
  • Long Beach - 9 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • Lucia - 3 min walk
  • Ristorante Passatore - 3 min walk
  • Green Jack - 12 min walk
  • Le petit François - 3 min drive
  • Sabor Latino - 3 min drive

About this property

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

4-star all-inclusive property in the heart of Playa Dorada
Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is located close to Playa Dorada, and provides a free breakfast buffet, 18 holes of golf, and a beach bar. With a white sand beach, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a body wrap, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and a poolside location. The gym offers aerobics classes and Pilates classes; other things to do include beach volleyball, snorkeling, and boat tours. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and wedding services
  • Multilingual staff, luggage storage, and tour/ticket assistance
  • Guest reviews say good things about the breakfast, beach locale, and helpful staff
Room features
All guestrooms at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 5 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • V Kitchen
  • Blend
  • Rosmarino
  • Puebla 222
  • Sofrito

Things to do

  • 24-hour pool access
  • 18 holes of golf
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sailing
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during May, June, July, August, September, and October.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
Viva Wyndham V Heavens Adults Puerto Plata

Frequently asked questions

Does Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?

Self parking is free at this property.

What time is check-in at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?

Check-in is from 3:00 PM - anytime.

What time is check-out at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, surfing/body boarding, bicycling, and more.

Where is Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only located?

Located in Playa Dorada, this beachfront property is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.2 mi (6.8 km) away.

Can I cancel my reservation for free at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only and receive a full refund?

Yes, Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 130 out of 394 reviews
5 - Excellent 33%
Rating 4 - Good. 135 out of 394 reviews
4 - Good 34%
Rating 3 - Okay. 70 out of 394 reviews
3 - Okay 18%
Rating 2 - Poor. 31 out of 394 reviews
2 - Poor 8%
Rating 1 - Terrible. 28 out of 394 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Stayed 6 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
El hotel es un poco pequeño pero es bueno. Excelente para descansar.
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

5/5 Excellent

Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the beach was farther than what I expected
Stayed 2 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and attenive at points. Dood options werent the best. Sounds great when you think 24hr room service. Turns out its true but after 11pm only food you can get in the ebtire resort was tuna sandwich,chicken salad sandwich or fruit. Thought maybe take something from buffet up to room for later,but nope no microwave in resort.
Stayed 5 nights in Apr 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Amenities
friendly staff, not much to do at property, boring
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, but could be better.
The plus (+) : The greeters were helpful as well as the check-in receptionist. The pool area very clean. The beach was also clean and great place to be at for soaking the sun. The buffet food was good. The Neg.(- ) : The bed was not as plush, but a bit hard. The Restaurants were lacking consisting flavors, at times the food was look warm. The flavored alcohol drinks were sugary and of what seemed very inexpensive brands. When mixed drinks were consumed it left us feeling full and bloated. Too much sugar. The alcohol of known brands displayed were only for "Club Members". Should consider to have costumers provided with quality drinks for a better experience.
Pool side and sunny skies.
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although small the resort was very nice. One of the cleanest resorts I have been to.
Stayed 5 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very friendly. The property is beautiful. Not a big resort, which is what we love. Short walk to the Beach was enhanced with a small lake full of tropical life, which was absolutely amazing. The beach was clean with lots of chairs and plenty of shade. There were four restaurants and a buffet. The food was delicious. We had a regular room with king size bed, which was very comfortable. My only complaint is that the room was small, which would not bother me if there was room to hand wet stuff. Couple of chairs would go a long way. Otherwise, we were very happy and we would go back in a heartbeat. Thank you.
Stayed 7 nights in Apr 2022