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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, free cabanas, pool umbrellas

Guest reviews

3.7 out of 5 Good
294 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All inclusive
Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPlaya Dorada Golf Course1 min walk
Popular LocationPlaya Dorada3 min walk
Popular LocationFun City3 min drive
AirportPuerto Plata (POP-Gregorio Luperon Intl.)24 min drive

Choose dates to view prices

  • Bliss Room - 1 King Bed

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsBliss Room - 1 King Bed
  • Nirvana Room - 1 King Bed

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsNirvana Room - 1 King Bed
  • Nirvana Room - 2 Queen Beds

    Room amenities

    • 388 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsNirvana Room - 2 Queen Beds
  • Amnesia Suite - 1 King Bed

    Room amenities

    • 527 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsAmnesia Suite - 1 King Bed
  • Amnesia Suite - 2 Queen Beds

    Room amenities

    • 527 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsAmnesia Suite - 2 Queen Beds
  • Nirvana Accessible Room – 1 King Bed

    Room amenities

    • 527 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsNirvana Accessible Room – 1 King Bed

About this area

Puerto Plata

Located in Puerto Plata, Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is next to a golf course and on the beach. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach, while Puerto Plata Cable Car and Ocean World Adventure Park are popular area attractions. Don't miss out on a visit to Lorilar Ranch. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golf lessons.
Visit our Puerto Plata travel guide
View in a map
Popular Location

What's nearby

  • Playa Dorada Golf Course - 1 min walk
  • Playa Dorada - 3 min walk
  • Fun City - 3 min drive
  • Long Beach - 8 min drive
  • Lorilar Ranch - 9 min drive

Getting around

  • AirportGregorio Luperon Intl. Airport (POP) - 24 min drive

Restaurants

  • V Kitchen — 1 min walk
  • Blend — 1 min walk

About this property

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 180 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free bottled water are among the other amenities available to guests.
Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offers 180 accommodations with free minibar items and safes. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Puerto Plata property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast
  • All buffet and à la carte meals, snacks, and beverages included
  • 5 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour pool access
  • 18 holes of golf
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sailing
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from March 25 2020 to November 1 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
Viva Wyndham V Heavens Adults Puerto Plata

Frequently asked questions

Can I cancel my reservation for free at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only and receive a full refund?
Yes, Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only cancellation policy on our site for more details about any exclusions or requirements.
Does Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only pet-friendly?
No, pets are not allowed at this property.
How much is parking at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only ?
Self parking is free at this property.
What time is check-in at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only ?
Check-in is from 3:00 PM–midnight.
What time is check-out at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only ?
Check-out is at noon.
Are there all-inclusive benefits at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only ?
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, surfing/boogie-boarding, bicycling, and more.
Where is Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only located?
Located in Puerto Plata, this beachfront property is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.3 mi (6.9 km) away.
3.7
Good
294 reviews
5 - Excellent
86
4 - Good
102
3 - Okay
55
2 - Poor
26
1 - Terrible
25

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice property with a great beach. I felt like the entertainment were kids trying to cater to grown-ups.
Stayed 7 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and children have vacationed in the Playa Dorada area for over 20 years. This resort is the best experience ever. The food was excellent and the selections over whelming! The bar tenders - especially Omar were so much fun. I enjoyed the cigar bar at night and fell in love with the bar tender -Jackie. fun nights, new friends and trading music selections together. The entertainment staff made us feel like fun loving children. Constantly some fun group activity happening. Faschita and "Black Banana" always kept us entertained. The night shows, dance shows, magic show and live acoustic concert were very entertaining.I would absolutely recommend this place and hope to return. Downers were it is a bit of a walk to the beach, but once there necessary food and drink at hand. The sea was rough and we hung at the pool mostly. That's where the action was. Pool area could really use a bathroom facility at or near the cigar bar area - just a convenience issue. Overall, this facility while small, it is comfortable and I feel UNDER RATED! Five stars from us! Steve and Moira U.S.A.
Stayed 7 nights in Mar 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
To noise, people doing noise in the hallways very late in the night and to early in the morning
Stayed 5 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first resort, we're cruisers, so we picked an adult only for our first time. We weren't disappointed. We've enjoyed our time there.
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020