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Overview of Hôtel Plaza Québec

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Indoor pool
Indoor pool
Indoor pool
Indoor pool
Balcony

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.
Happy face icon
A wonderful place to stay just as you cross the bridge into Quebec City. Easy access to Old Quebec and other attractions such as Montmorency Falls. Restaurant is closed right now due to covid but room service was excellent.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationLaurier Quebec10 min walk
    Popular LocationUniversity Laval Hospital11 min walk
    Popular LocationPlace de la Cite15 min walk
    AirportQuebec, QC (YQB-Jean Lesage Intl.)13 min drive
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  • Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Murphy Bed
    More detailsExterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access
  • Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Queen Murphy Bed
    More detailsPink Premium Suite, 1 King Bed and 1 Queen Murphy Bed
  • Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Murphy Bed
    More detailsInterior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access
  • Family Room, 2 Queen Murphy Beds, 2 Single Beds and Crib

    Room amenities

    • Sleeps 6
    • 2 Twin Beds and 2 Queen Murphy Beds
    More detailsFamily Room, 2 Queen Murphy Beds, 2 Single Beds and Crib
  • Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Murphy Bed
    More detailsExterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace
  • Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsExterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower
  • Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Murphy Bed
    More detailsExterior View Room, 1 Queen Bed and 1 Queen Murphy Bed
  • Exterior View Intimacy Room, 1 Queen Bed, Fireplace and Glass Shower

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsExterior View Intimacy Room, 1 Queen Bed, Fireplace and Glass Shower
  • Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRed Suite, 1 Queen Bed and 1 Queen Murphy Bed
  • White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

    Room amenities

    • Sleeps 4
    • 1 Queen Murphy Bed and 1 King Bed
    More detailsWhite Premium Suite, 1 King Bed and 1 Queen Murphy Bed
  • South View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Murphy Bed
    More detailsSouth View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace
  • Corporate Suite, 1 Queen Murphy Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Murphy Bed
    More detailsCorporate Suite, 1 Queen Murphy Bed
  • Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExterior View Signature Room, 1 King Bed, Fireplace - Disability Access
  • Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsExterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace
  • Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Murphy Bed
    More detailsInterior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed
  • Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsInterior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace
  • Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Murphy Bed
    More detailsInterior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed
  • Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Murphy Bed
    More detailsPurple Suite, 1 Queen Bed and 1 Queen Murphy Bed
  • Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Queen Murphy Bed
    More detailsTopaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

About this area

Quebec

In the business district and near a train station, Hôtel Plaza Québec is in an area with good shopping. Laurier Quebec and Place de la Cite are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquarium du Québec. Looking to enjoy an event or a game while in town? See what's going on at PEPS.
Visit our Quebec travel guide
Popular Location

What's nearby

  • Laurier Quebec - 10 min walk
  • University Laval Hospital - 11 min walk
  • Place de la Cite - 15 min walk
  • Place Sainte-Foy - 18 min walk
  • Aquarium du Québec - 6 min drive

Getting around

  • Quebec Sainte-Foy Station - 6 min drive
  • AirportJean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • Ginger Pub-Grill-Lounge — 1 min walk
  • Ginger Sushi-Bar — 1 min walk
  • Chez Victor — 5 min walk
  • La Bête Steakhouse — 6 min walk
  • Jaja — 6 min walk

About this property

Hôtel Plaza Québec

Family-friendly Quebec hotel in Sainte-Foy-Sillery-Cap-Rouge, walk to Laurier Quebec
A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 233 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs. Guests will also find coffee makers, hair dryers, and safes.
Hôtel Plaza Québec offers 233 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Quebec hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Onsite parking is wheelchair accessible

Food and drink

  • English breakfast available for a fee daily 7 AM–11 AM: CAD 11-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • 21 meeting rooms
  • Computer station
  • Conference center (7115 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Renovated entire property - January 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 5:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 30 2020 to September 30 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 11 and CAD 15 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 027462

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Quebec
Hôtel Plaza Québec Hotel Quebec

Frequently asked questions

Can I cancel my reservation for free at Hôtel Plaza Québec and receive a full refund?
Yes, Hôtel Plaza Québec offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Plaza Québec cancellation policy on our site for more details about any exclusions or requirements.
Does Hôtel Plaza Québec have a pool?
Yes, this property has an indoor pool.
Is Hôtel Plaza Québec pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hôtel Plaza Québec?
Self parking is free at this property.
What time is check-in at Hôtel Plaza Québec?
Check-in is from 5:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hôtel Plaza Québec?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Hôtel Plaza Québec located?
This family-friendly Quebec hotel is located near the airport, within a 15-minute walk of Laurier Quebec and University Laval Hospital. Place de la Cite and Place Sainte-Foy are also within 1 mi (2 km). Quebec Sainte-Foy Station is 24 minutes by foot.
4.2
Very Good
5 - Excellent
991
4 - Good
934
3 - Okay
263
2 - Poor
109
1 - Terrible
48

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay just as you cross the bridge into Quebec City. Easy access to Old Quebec and other attractions such as Montmorency Falls. Restaurant is closed right now due to covid but room service was excellent.
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Plaza
The rooms were perfect size, very clean. The waiters at Ginger restaurant were really nice and very helpful for knowing where to visit in Quebec City.
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service
2-star experience for a 4-star rate
This is not a 4-star hotel at all. I was asked to pay in full upon arrival and still haven't recieved my $100 deposit after 2 days. We were turned away at the restaurant. The host said it was full, so we decided to order room service. When other guests started lining up behind us, he quickly offered us a table. I decided to stick with room service anyway. My meal came with a dirty used glass with red wine still in it! The Guerre de chocolat dessert was not edible. Looks like actual poop. Would recommend never to order chocolate anything there. Salmon was burnt on the outside and raw on the inside. Used masks were left in the hallway. Other guests were loud, obnoxious and rude. Someone left their used glasses outside our room door for pickup. My car was vandalized in the parking lot, and there are no cameras facing the lot. Staff did nothing. I could've stayed at a cheap motel and had a similar experience. This place is not worth 200$+/night. Best part was the pool area and the live show. The overall decor is stunning but can't be enjoyed due to Covid restrictions. Summer 2021 might be a better time to visit. Very disappointing overall.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service
- no room cleaning or service whatsoever for the entire stay (4 nights), - halls were dirty, we saw trays with food left in front of the doors and nobody collected them for the whole day - no security or lock at the doors in the back of the building (anyone from outside could enter and reach you room's door) - the water in the pool looked like it wasn't cleaned in a while - sliding door at the bathroom - at this price tag, I expected better - on the plus side, the room was reasonably clean when we arrived.
Stayed 4 nights in Aug 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accomodating to my mother who thoroughly loved the cleanliness and and aesthetics of the hotel. I asked the hotel staff to write a personal message on a letter and put it in her room - they went above and beyond by providing her with complementary chocolates. I'm very appreciate for this hotel helping my mother out.
Stayed 1 night in Oct 2020

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