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Overview of Sheraton Quito Hotel

Photo gallery

Guest reviews

4.6 / 5Wonderful
90 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Free WiFi
  • Free Parking
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationQuicentro Shopping1 min walk
Popular LocationAtahualpa Olympic Stadium4 min walk
Popular LocationParque La Carolina17 min walk
AirportQuito (UIO-Mariscal Sucre Intl.)32 min drive

Choose dates to view prices

  • Classic Room, 2 Twin Beds

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Classic Room, 1 King Bed

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Room, 2 Double Beds, City View

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Club Room, 1 King Bed, City View

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom

    Room amenities

    • 516 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Quito

Located near the boardwalk, Sheraton Quito Hotel is in La Carolina neighborhood and is connected to a shopping center. Shoppers can check out Quicentro Shopping, while everyone can enjoy the natural beauty of Botanical Garden of Quito and Guanquiltaqua Metropolitan Park. Looking to enjoy an event or a game while in town? See what's going on at Atahualpa Olympic Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Quicentro Shopping - 1 min walk
  • Atahualpa Olympic Stadium - 4 min walk
  • Parque La Carolina - 17 min walk
  • Botanical Garden of Quito - 2 min drive
  • Guanquiltaqua Metropolitan Park - 5 min drive

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 32 min drive

Restaurants

  • Restaurante Cook's — 1 min walk
  • Restaurante Las Fragatas — 1 min walk

About this property

Sheraton Quito Hotel

5-star luxury hotel connected to a shopping center in La Carolina
Along with 2 restaurants, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a coffee shop/café, a spa tub, and a sauna are onsite. All 136 rooms feature modern comforts like LED TVs with satellite channels, plus free WiFi and free wired Internet. Other amenities available to guests include 24-hour room service, minibars, and Egyptian cotton sheets.
Sheraton Quito Hotel offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free valet parking
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 25.50 per person
2 restaurants and 1 coffee shop/café
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Health club
Sauna
Spa services
Spa tub
Steam room

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

Business center
Computer station
Meeting rooms
Conference center (3229 square feet of space)

Outdoors

Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Massages
Massage/treatment rooms
Treatment room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Day bed
Egyptian cotton sheets
Free cribs/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels

Entertainment

LED TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers
Guidebooks/recommendations
Iron/ironing board
Laptop-compatible safe
Phone
Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets stay free
Up to 40 lbs

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per day
Free cribs (infant beds)

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.50 per person (approximately)
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Frequently asked questions

Can I cancel my reservation for free at Sheraton Quito Hotel and receive a full refund?
Yes, Sheraton Quito Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Quito Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Quito Hotel?
As of May 31, 2020, prices found for a 1-night stay for 2 adults at Sheraton Quito Hotel on Jun 5, 2020 start from $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, Sheraton Quito Hotel allows pets with a maximum weight of up to 40 lbs per pet.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 25 per vehicle, one way, applies.
Where is this property located?
Located in La Carolina, this luxury hotel is within a 5-minute walk of Quicentro Shopping and Atahualpa Olympic Stadium. Guanquiltaqua Metropolitan Park and Botanical Garden of Quito are also within 1 mi (2 km).

Guest reviews

4.6
Wonderful
5 - Excellent
59
4 - Good
27
3 - Okay
1
2 - Mediocre
3
1 - Poor
0
4.7
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

Everything. Incredible attention to detail. You will not be disappointed!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton in Quito

This was a nice hotel and it was great to stay there on our last day in Ecuador. I wish we had more time to enjoy the amenities. The hotel gave us a wonderful recommendation for a restaurant in the area: Achiote.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and clean Lobby was in the middle of renovation so couldn’t really see it

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modern hotel with good room sizes and excellent staff

Stayed 2 nights in Jan 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jan 2020