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Red Bank Choice Hotels & Suites

Red Bank hotels
Red Bank

Top Choice Hotels in Red Bank

Comfort Inn Middletown-Red Bank - Middletown Hotels
Rating: 2.5 Stars
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Comfort Inn Middletown-Red Bank

750 State Route 35 South, Middletown 07748 - Map
"Best Effort, Help and Teamwork"
On Friday, 10/14/16, we checked in at the Comfort Inn, Middletown, NJ and found that Expedia had charged me a very high rate versus what it showed at check in time. The hotel staff was pointed out the problem in attempting to change the rate. The guest services manager, Tracy, heard and listened to our explanation and problem. Tracy was friendly and immediately started to help us. She took Expedia's call, talked at length with them and re-explained the problem that us, the customer, was having. Expedia had stated and gave approval #'s to cancel the reservation and credit us. Tracy challenged Expedia so to understand the problem and what Expedia's responsibility was to the customer. The end was Expedia refunded the total 3 day stay. We stayed for free. Great job by Tracy. This is how Customer/ Guest Service should work. Thanks Tracy. We'll be back.
Traveller from US
This family-friendly hotel is located in the city center, within 3 mi (5 km) of Deep Cut Gardens and Two River Theater. Count …More
Quality Suites - Tinton Falls Hotels
Rating: 2.5 Stars
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Quality Suites

3 Centre Plaza, Tinton Falls 07724 - Map
"Some Maintenance Required"
I have stayed there before and I was there for a weekend get away by myself so the quietness of the hotel was appreciated. The maintenance issues I refer to are the simple things that wouldn't take much to keep up with. The elevator inside panels were chipped and scratched up badly the corridor between main area and side building was a little lack luster and made the hotel seem less then QUALITY. The room itself was presentable and clean and although the carpeting throughout seemed to be in need of upgrade it was ok. Pool area was clean but extremely overloaded with chlorine and very warm. The décor although nice isn't well kept and something as simple as reorganizing flower arrangement or a vase being un-centered and disregarded can change the image of a room immensely. The front desk personnel were not the nicest customer friendly people. Not smiley or accommodating. I had an issue twice with the room key having to be reprogrammed and I seemed to be bothering her and no apologies for the inconvenience of having to travel back and forth to reset keys twice. When requesting a towel for the Pool they had none available and said they would get me one only to have me wait and then have to go back and realize they have changed shifts so I had to request a towel from new associate at front desk. That's about the jest of the things I can write about.
Traveller from Garfield, NJ
Located in the heart of Tinton Falls, this hotel is 2 mi (3.2 km) from Monmouth Mall and within 6 mi (10 km) of Monmouth Park …More

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    Red Bank Choice Hotel Information

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