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Comfort Suites Rochester Henrietta University Area

2.5 star property
Hotel in Rochester with free breakfast and a fitness center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily on-the-go breakfast
Combined shower/tub, hair dryer, towels

Reviews

7.6

Good

Popular amenities

  • Gym
    GymGym
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast included
    Breakfast includedBreakfast included
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
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Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 372 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Best Western Rochester Marketplace Inn
Breakfast included
Parking included
Free WiFi
Air conditioning
8.0 out of 10, Very Good, (1005)
The price is $106
includes taxes & fees
$93 per night
Aug 11 - Aug 12
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About the neighborhood

Map
2085 Hylan Dr, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 13 min walk
  • Monroe Community College - 3 min drive
  • Strong Memorial Hospital - 7 min drive
  • Rochester Institute of Technology - 8 min drive
  • University of Rochester - 9 min drive

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

Comfort Suites Rochester Henrietta University Area

Hotel near Monroe Community College
Located close to Rochester Institute of Technology, Comfort Suites Rochester Henrietta University Area provides free to-go breakfast, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi and a gym are available to all guests.
Additional perks include:
  • Free self parking
  • RV/bus/truck parking, express check-out, and free newspapers
  • Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 66 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Frequently asked questions

Is Comfort Suites Rochester Henrietta University Area pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Comfort Suites Rochester Henrietta University Area?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Rochester Henrietta University Area on Jul 31, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Suites Rochester Henrietta University Area?

Self parking is free at this property.

What time is check-in at Comfort Suites Rochester Henrietta University Area?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Comfort Suites Rochester Henrietta University Area?

Check-out is at 11 AM.

Where is Comfort Suites Rochester Henrietta University Area located?

Located in the heart of Rochester, this hotel is 2.2 mi (3.6 km) from Monroe Community College and within 6 mi (10 km) of University of Rochester and Highland Park. Rochester Institute of Technology and Strong are also within 9 mi (15 km).

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1002 reviews" "
Rating 8 - Good. 310 out of 1002 reviews" "
Rating 6 - Okay. 167 out of 1002 reviews" "
Rating 4 - Poor. 103 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Elyse

Traveled with partner
The building is older but it was well maintained. Staff was excellent and so helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

HANIF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bed is decent, and quiet environment
Stayed 1 night in Jul 2024

2/10 Terrible

Shobana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room completely smelled of smoke. We could not stay there and got the room cancelled. Had to search for new room at the last minute. Total inconvenience. Terribly disappointed after selecting a non-smoking hotel. Stay away from this hotel please
Stayed 4 nights in Jul 2024

10/10 Excellent

Debaditya

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Breakfast supplies were out a couple of days during our stay but there are McDonalds, Dunkin, etc nearby so it was ok.
Stayed 3 nights in Jun 2024

6/10 Okay

Becky

Traveled with family
Disliked: Staff & service, property conditions & facilities
The overall feel of the hotel was shabby. For breakfast on Sunday, July 14th, there was hardly any food out, eggs were still frozen, no bowls, bagels, pastries -only a limited amount of bread. There was no one attending the dining area. We only had two towels and washcloths for 3 people and we had to request bedding for the fold out couch.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service
Nice and clean nice workers
Stayed 1 night in Apr 2024

8/10 Good

JMaat

Liked: Staff & service
Great location. General Manager (Robert) was outstanding and customer focused, and staff were very kind and helpful. Three stars for cleanliness because a very strong dog scent was in 1st room, but I was moved the next morning to "fresh" room. After that, no problems! Pet friendly should be restricted to rooms without carpet on the first floor. Those of us with allergies or who don't want to pay to smell them are important customers too. Overall would stay again.
Stayed 4 nights in Jul 2024

2/10 Terrible

chad

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Hoyel ran out of towels adn had no soluyiin to resolve the issue. Manager no where to be found. Was there 4 nights asked multiple times to get my room cleaned..never did it, had no clean towels, wash clothes, or hand towels.
Stayed 4 nights in Jul 2024

2/10 Terrible

Katilyn

Traveled with family and small children
With the exception of the front end manager the people were extremely unfriendly. The hotel was literally dirty! Rooms were not cleaned well at all (feral on the floor, gum stuck to walls) stairways filthy. The food was disgusting and consistently out of everything. The toilet in the room broke and the service sounded that was horrible. I paid wait too much money for a crap hotel to not have a working toilet and better service. Will never stay again!
Stayed 3 nights in Jul 2024

2/10 Terrible

Nasir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever - Very dirty and smelly room.
Stayed 1 night in Jul 2024

8/10 Good

Cecil

Stayed 2 nights in Jul 2024

2/10 Terrible

Gratus

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like a porta-potty. The sheets had visible stains and were wrinkled. We booked two nights but stayed only one night because the room was so terrible. The front desk explained that no other rooms were available since they were fully booked. I sprayed an air freshener in the room so we could manage the one night. Will never book here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

samia

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel clean but pool was closed and they didn't even mention and we especially booked to enjoy the pool i think they should gavevus some discount
Stayed 1 night in Jun 2024

4/10 Poor

Md Tanbir, Forest Hills

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an unpleasant stay. Our first room had a strong odor. On request, the front desk changed our room. It was okay. We stayed there for 3 nights. On the second day, we requested a towel change at the front desk. Despite noting our request, they failed to provide it. We requested housekeeping on the third day, but it remained unfulfilled. When we returned to the hotel at night, we found the room in its original state, with all the dirty towels on the floor. I went to the front desk at night, and the person there informed me that he had no idea about service people. It was surely one of our worst experiences.
Stayed 3 nights in Jul 2024

6/10 Okay

SHAVON

Disliked: Cleanliness, property conditions & facilities
The bathroom at the room was dirty and hairy and cleaning towel was hanging at the shower curtain, front desk staff said the housekeeper maybe forgot so mean said she don ‘t chain shower curtain at all
Stayed 4 nights in Jul 2024

2/10 Terrible

shannon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most disgusting hotels ive ever went to. The air conditioning unit had blood drops on it and the curtain was covered in blood. We picked up our bags and went to front desk. The agent was not concerned or helpful. We ended leaving and having to get a new hotel for the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Stayed 1 night in May 2024

4/10 Poor

Peter

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was dated and disappointing. The pool was closed and under repairs. The main area is in need of some new paint and minor renos. Skipped breakfast but do not think I missed much. Elevator was dirty and old and room had a musty smell when we came in. Light in the bathroom kept flickering and room was okay but nothing special. Picked hotel based on price but would not stay here again. One positive was the bed was comfy and slept soundly.
Stayed 1 night in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Best feature for is was the pool. Breakfast was average with waffle machine, eggs and sausage, cereal, toast.
Stayed 2 nights in Jun 2024

6/10 Okay

Sabrina

Stayed 2 nights in Jun 2024

6/10 Okay

James

Stayed 1 night in Jun 2024

4/10 Poor

Guy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs renovation
Stayed 1 night in Jun 2024

6/10 Okay

Luigi

Liked: Staff & service
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5