Ratings based on 610 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveler
Nice hotel. Close to lots of shops and businesses.
Posted Sep 20, 2016Nice hotel that is close to lots of shops and businesses. Continental breakfast is basic but good enough.
by A verified traveler
Nice clean hotel
Posted Sep 19, 2016
Pros: Nice large rooms, good staff
Cons: Better pillows
Nice staff, room clean. Rooms are large but older. Pillow were my only complaint - very flat or lumpy
by A verified traveler
Posted Sep 16, 2016
We were only there a short time - 7 p.m. - 6 a.m. Rooms smelled like they needed some air circulation between customers.
by A verified traveler
Great Place
Posted Sep 14, 2016
Cons: Hooks for hanging something in the bathroom.
Nice clean spacious rooms. Staff very accommodating. The breakfast was adequate for the price we paid for the room. Highly recommend this hotel. Five minutes to Mayo as it is just off Civic Center Drive.
by A verified traveler from Chicago suburbs
clean, friendly, AFFORDABLE
Posted Aug 22, 2016
Pros: I can't stress enough how clean it was, the room was very comfortable, and Expedia made it very affordable. Thank you.
Location: We were not in Rochester for pleasure. The hotel was very close to Mayo, and the shuttle buses took the worry about parking.
I rated this hotel a 5 because it provided exactly what we needed; it was clean, comfortable, convenient and affordable. The only problem was when we arrived, the staff forgot to leave towels which we promptly received. We were able to leave two days early and as long as we left by check out time, they gave us a credit for the two days. The staff was very friendly and accommodating, the hallway very quiet. There is a shuttle to the Mayo. I missed it being the last to get ready and was easily able to walk the mile to get there.
by A verified traveler from k
Short staffed and not 3.5 executive rm a joke
Posted Aug 18, 2016Staff was rude, Zachary said he didn't know about room situation and why I was charged so much for Tuesday night. All his answers were I don't know and he didn't do it. I asked for a customer service number and he said all they have is a manager. He did not even try to find any answers, just excuses!!
by A verified traveler
Decent hotel for price
Posted Aug 13, 2016Stayed there for several days while in Rochester for Mayo appointments. Hotel itself is fine, older but clean. Loved the free shuttle to Mayo. Nice continental breakfast. Staff was great. Fridge and microwave in room was nice.
by A verified traveler from Bemidji, MN
Close to Mayo/St Mary's Hospital
Posted Aug 11, 2016
Pros: Nearness to Mayo/St Mary's Hospital
Cons: Parking
Location: Restaurants and shopping
This is a nice hotel within a 5-7 minute drive to Mayo/St Mary's Hospital. Has nearby restaurants and gas station. The hotel itself is older, but very well kept. The rooms and public areas are very clean. I didn't go into the pool area so can't comment on that. The beds are reasonably comfortable and have nice pillows. One frustrating thing is the shortage of parking. Overall, this is a good hotel and I would go there again.
by A verified traveler from Virginia Beach
Descent place near downtown.
Posted Aug 9, 2016Well priced with indoor hot tub, pool and ichildren's water play area. Unfortunately some guests had local families come to pool with their children. Noisy and kids running around. Floor was wet and slippery. Noise from pool area didn't affect our comfort in room.
by A verified traveler from St. Paul
Convenient and economical
Posted Jul 26, 2016We were pleased with the stay, and the staff was accommodating. It is an older hotel, so it is not impeccable. Upon entering the room, we noticed a slight smell, which got better with the air on, and there was a pacifier on the floor from a past stay. But, the bed was comfy, the water not, the pool a hit with the kids (perfect size one for our 3 yr old) and breakfast was lovely!