Microtel Inn by Wyndham Henrietta/Rochester

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Iron/ironing board, free WiFi, bed sheets, alarm clocks
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Free toiletries, hair dryer, towels
Bathroom Shower

Overview of Microtel Inn by Wyndham Henrietta/Rochester

Microtel Inn by Wyndham Henrietta/Rochester

2 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
905 Lehigh Station Road, Henrietta, NY, 14467

Explore the area

  • Popular LocationMarketplace Mall3 min drive
  • Popular LocationVeterans Memorial Park3 min drive
  • Popular LocationRochester Institute of Technology8 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)12 min drive

Choose dates to view prices

About this area

Henrietta

Located in Henrietta, Microtel Inn by Wyndham Henrietta/Rochester is in the suburbs. Marketplace Mall and Pittsford Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Genesee Valley Greenway State Park and Veterans Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Bill Gray's Regional Iceplex or Blue Cross Arena.

What's nearby

  • Marketplace Mall - 3 min drive
  • Veterans Memorial Park - 3 min drive
  • Tinker Nature Park - 7 min drive
  • Bill Gray's Regional Iceplex - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 14 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • Lehigh Restaurant — 4 min walk
  • Peppermints — 6 min walk
  • Tony Pepperoni — 16 min walk
  • Cracker Barrel — 3 min drive
  • Read's Ice Cream — 3 min drive

About this property

Microtel Inn by Wyndham Henrietta/Rochester

Suburban hotel with free breakfast and business center
This hotel features a business center, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and RV/bus/truck parking. All 98 rooms offer free WiFi, TVs with cable channels, and free long-distance calls. Free local calls, hair dryers, and free toiletries are among the other amenities that guests will find.
Microtel Inn by Wyndham Henrietta/Rochester offers 98 air-conditioned accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels.

This Henrietta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Roll-in shower
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Dogs and cats welcome
2 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Microtel Inn Henrietta
Microtel Inn Wyndham Henrietta Rochester
Microtel Inn Wyndham Rochester
Microtel Inn Wyndham Rochester Hotel
Microtel Inn Wyndham Rochester Hotel Henrietta
Microtel Inn Wyndham Henrietta/Rochester Hotel Henrietta
Microtel Inn Wyndham Henrietta/Rochester Hotel
Microtel Inn Wyndham Henrietta/Rochester Henrietta
Microtel Inn Wyndham Henrietta/Rochester
Microtel Hotel Henrietta
Microtel - Rochester Hotel Henrietta
Microtel Henrietta
Henrietta Microtel
Microtel Inn by Wyndham Henrietta/Rochester Hotel
Microtel Inn by Wyndham Henrietta/Rochester Henrietta
Microtel Inn by Wyndham Henrietta/Rochester Hotel Henrietta

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 147 out of 963 reviews
5 - Excellent 15%
Rating 4 - Good. 228 out of 963 reviews
4 - Good 24%
Rating 3 - Okay. 202 out of 963 reviews
3 - Okay 21%
Rating 2 - Poor. 166 out of 963 reviews
2 - Poor 17%
Rating 1 - Terrible. 220 out of 963 reviews
1 - Terrible 23%

3.0/5

Cleanliness

3.4/5

Staff & service

2.6/5

Amenities

2.8/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dirty and the whole hotel smelled of smoke. I has to ask the front desk to have my room vacuum and they never did it. They asked if I wanted a vacuum so I could do it myself I said with COVID I think not so we just didn’t stay there that must and laid sheets on the floor and over the bed it was so disgusting.
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was peeling paint or dirt and stains everywhere. Breakfast was cancelled with no notice. The linen given was dirty and ripped. The bathroom was gross. I needed to ask for a clean shower curtain. Window opened to back parking lot where questionable activity happened half the night. I have pictures of the grossness. It was a bad experience. Will never stay there again.
Stayed 3 nights in Sep 2021

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
Not a great experience
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Amenities
You get what you pay for. Check in staff was not friendly but check out staff ok. Towels had rust stains. Room was clean bed super hard.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to say at all. Place is an absolute dump, if Wyndam had any clue about this place, they would pull their name and association from this place today! Smelled of POT, room was filthy, bed was "used" and cigarette in the toilet. Entire place was dirty
Stayed 1 night in Aug 2021