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Overview of Best Western Plus Hotel Universo

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Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationVia Nazionale3 min walk
    Popular LocationVia XX Settembre7 min walk
    Popular LocationVia Veneto12 min walk
    AirportRome (FCO-Fiumicino - Leonardo da Vinci Intl.)37 min drive
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  • Economy Room, 1 Double Bed (Bed is French Bed)

    4.6/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsEconomy Room, 1 Double Bed (Bed is French Bed)
  • Comfort Room, 2 Twin Beds

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsComfort Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed (Split level)

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Split level)
  • Family Room, Multiple Beds, Connecting Rooms

    Room amenities

    • 258 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Twin Beds
    More detailsFamily Room, Multiple Beds, Connecting Rooms
  • Comfort Room, 1 King Bed (Twin bed on request)

    4.7/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsComfort Room, 1 King Bed (Twin bed on request)
  • Comfort Room, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Twin Bed
    More detailsComfort Room, Multiple Beds
  • Junior Suite, 1 King Bed (Split level)

    4/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed (Split level)
  • Superior Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Standard Room, 1 Twin Bed

    4.8/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsStandard Room, 1 Twin Bed

About this area

Rome

In the city center and near a metro station, Best Western Plus Hotel Universo is in an area with great shopping. Notable landmarks in the area include Basilica di Santa Maria Maggiore and Palace of Expositions, and travelers wishing to experience a bit of culture can try Baths of Diocletian. Looking to enjoy an event or a game? See what's going on at Stadio Olimpico or PalaLottomatica. Guests love the hotel's central location.
Visit our Rome travel guide
Popular Location

What's nearby

  • Via Nazionale - 3 min walk
  • Via XX Settembre - 7 min walk
  • Via Veneto - 12 min walk
  • Trevi Fountain - 19 min walk
  • Colosseum - 19 min walk

Getting around

  • Repubblica - Opera House Station - 4 min walk
  • Rome Termini Station - 5 min walk
  • AirportFiumicino - Leonardo da Vinci Intl. Airport (FCO) - 37 min drive

Restaurants

  • La Locanda dei Pugliesi — 3 min walk
  • Elettra — 3 min walk
  • Cotto — 3 min walk
  • Antica Bohéme — 4 min walk
  • Strega — 4 min walk

About this property

Best Western Plus Hotel Universo

4-star Rome hotel in Rome City Centre, walk to Basilica di Santa Maria Maggiore
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna, and a conference center are onsite. All 198 rooms boast deep soaking tubs and offer free WiFi and memory foam beds. 24-hour room service and minibars are standard, as are LCD TVs with digital channels.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 40 per day
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 9 for adults and EUR 9 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
BWH Hotel Group in Italy advises that they will automatically enroll guests, who check in from June 1, 2020 - May 31, 2021, into the Stay Safe healthcare insurance program at no additional cost. BWH Hotel Group also advises that their program may cover benefits such as over the phone medical advice, healthcare assistance, return trip home, hospital expenses for treatments or urgent surgical procedures, and reimbursement in the case of forced prolonged stay. For full details of the program and what it covers, guests are recommended to contact the property.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay free
1 per room (up to 11 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 for adults and EUR 9 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Hotel Universo and receive a full refund?
Yes, Best Western Plus Hotel Universo offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Hotel Universo cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Plus Hotel Universo pet-friendly?
Yes, Best Western Plus Hotel Universo allows pets (limit 1 per room) with a maximum weight of up to 11 lbs per pet.
How much is parking at Best Western Plus Hotel Universo?
Self parking is available for EUR 40 per day.
What time is check-in at Best Western Plus Hotel Universo?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Best Western Plus Hotel Universo?
Check-out is at 11 AM.
Does Best Western Plus Hotel Universo provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of EUR 55 per vehicle applies.
Where is Best Western Plus Hotel Universo located?
Located in Rome City Centre, this hotel is within a 10-minute walk of Baths of Diocletian, Basilica di Santa Maria Maggiore, and Palace of Expositions. Repubblica - Opera House Station is only a 4-minute walk and Rome Termini Station is 5 minutes.
4.4
Excellent
5 - Excellent
536
4 - Good
349
3 - Okay
61
2 - Poor
32
1 - Terrible
17

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean welcoming hotel. Superb facilities and modern well appointed rooms. At first its location seems a little out of the way but its proximity to the Termini means that All major sites are within easy reach (buses 64 and 40 or the Metro covers just about everything) superb restaurants close by and excellent shopping. The hotel's Covid-19 prevention facilities are first rate. The Universo is my first choice hotel for a stay in Rome.
Stayed 7 nights in Sep 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service!! We booked our stay back back in February for our honeymoon In August. Unfortunately we had to cancel our stay due to COVID-19 explaining our flight to Italy got cancelled I asked for a refund or credit. They did not do anything for us. Do yourself a favour and stay somewhere else where they treat their customers good.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel close to Roma Termini
I was really happy I stayed at this hotel. It was very clean and comfortable. The front desk staff was very friendly and helpful. Breakfast wasn’t included so I paid the €9 and it was worth it. There was a large variety of tasty food to choose. I would definitely stay here again
Stayed 1 night in Mar 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, although we had to pay 9 euro each for it, when we had thought it was included.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Lovely hotel. Highly recommend.
Stayed 5 nights in Feb 2020

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