Ratings based on 178 Verified Reviews

3.5 out of 5
54% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jan 2, 2018
Staff was great, however there was something in the room that had caused a allergic reaction with my wife resulting in us to cut vacation short.
4 out of 5
by Kimberly

Posted Oct 20, 2017 on Hotels
Comment from Hotel Management
Nov 27, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Jerry

New Mexico From the looks of things this was an ol

Posted Oct 17, 2017 on Hotels
This appears to have been a hotter older hotel and could use some working hard up on the floors and the walls. Also their beds were hard and hard to sleep in for us
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2017 on Hotels
5 out of 5
by Andy

This traveler left a rating score only Posted Sep 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
FAcility aS very satisfactory for an overnight stay
5 out of 5
by Julie

Birthday visit

Posted Sep 7, 2017 on Hotels
Everything you need they had!
4 out of 5
by Terrie

This traveler left a rating score only Posted Sep 7, 2017 on Hotels
4 out of 5
by Jacob

Awesomeness

Posted Sep 5, 2017 on Hotels
My experience was good and would stay again in this same lovation
2 out of 5
by A verified traveler from Tucson, AZ

Staff was a joke, sad property

Posted Aug 30, 2017
Cons: Teach your staff the difference between a router and modem and what their functions are, and how to properly reboot your wi-fi. Fabreeze the rooms.
Indoor pool was clean, unheated, too cold to use. Spa was clean and as cold as the pool. No hi-speed internet as advertised. Upon arrival the wi-fi had great signal, the modem was not connecting to the internet. I tried to explain this to the staff, she said she would reset the router ( too bad she could not understand when I told her resetting router would not be enough). I went through this conversation with the night staff, the morning staff, the day "manager" all with no avail.We never got any real connection the 3 days we stayed. Staff does not know how to do their job. The room was in need of small repairs, towel racks missing bars, chips in the walls, etc. ; all small things that would have taken less than an hour to repair. This was the same in all three rooms for my group. I could understand this if they had no other rooms available, but there was only one other room occupied when we arrived. For the lousy service we received, the lack of amenities that were supposed to be available, and the disrespect I was given by staff, I promise I will not ever return to this property and I highly recommend you don't waste your time if you need a reliable internet for work.