Best Western Windsor Pointe Hotel & Suites-at&t Center

Photo gallery for Best Western Windsor Pointe Hotel & Suites-at&t Center

Featured Image
Outdoor pool
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing

Overview of Best Western Windsor Pointe Hotel & Suites-at&t Center

Best Western Windsor Pointe Hotel & Suites-at&t Center

2.5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
4639 Rittiman Road, San Antonio, TX, 78218

Explore the area

  • Popular LocationBrooke Army Medical Center6 min drive
  • Popular LocationSplashtown7 min drive
  • Popular LocationSan Antonio Botanical Gardens9 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)11 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, Best Western Windsor Pointe Hotel & Suites-at&t Center is in the city center and near the airport. San Antonio Missions National Park and San Antonio Botanical Gardens reflect the area's natural beauty and area attractions include Morgan's Wonderland and Splashtown. Looking to enjoy an event or a game while in town? See what's going on at AT&T Center, or consider a night out at Historic Sunset Station.

What's nearby

  • Brooke Army Medical Center - 6 min drive
  • Splashtown - 7 min drive
  • AT&T Center - 8 min drive
  • Witte Museum - 9 min drive
  • San Antonio Botanical Gardens - 9 min drive

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • Cracker Barrel — 5 min walk
  • Thai House Restaurant — 16 min walk
  • Taqueria Cazadores — 3 min drive
  • Starbucks — 3 min drive
  • Shoney's — 3 min drive

About this property

Best Western Windsor Pointe Hotel & Suites-at&t Center

San Antonio hotel in North San Antonio - SAT with free breakfast and outdoor pool
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. All 54 soundproofed rooms feature free wired Internet and iPod docks. Guests will appreciate conveniences like refrigerators and microwaves, while Smart TVs with digital channels and first-run movies provide a bit of entertainment.
Best Western Windsor Pointe Hotel & Suites-at&t Center offers 54 accommodations with iPod docking stations and MP3 docking stations. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV
  • Digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 16 years old and younger are not permitted at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel & Suites-at&t Center Hotel

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 119 out of 329 reviews
5 - Excellent 36%
Rating 4 - Good. 104 out of 329 reviews
4 - Good 32%
Rating 3 - Okay. 65 out of 329 reviews
3 - Okay 20%
Rating 2 - Poor. 20 out of 329 reviews
2 - Poor 6%
Rating 1 - Terrible. 21 out of 329 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC unit had mold growing inside on the paper filter. I requested it to be changed and it was not done throughout my entire stay. When you first walk in it smells gross, it is very confusing when to turn into the hotel and it just looks abandoned on the outside if it wasn't for the curtains
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
It was nice
Stayed 3 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected for a non smoking room. Our room was located on the top floor at the end of a hall. When we arrived we were greeted with a strong smell of cigarette smoke and marijuana. When we shared the smell with hotel staff, they replied that non smoking rooms were on the top floor. We checked all the rooms on the top floor and non of them were smoking rooms. The hotel staff did not even check to see if another room was available. They also did not address the strong smell of marijuana in the hotel. Lastly, only one ice machine worked in the entire hotel, and it was on the 3rd floor. Our experience was not worth the $200 a night room fee. Stay somewhere else. I would not choose this hotel or any Best Western after the experience we had. AWFUL!
Stayed 2 nights in Sep 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Roaches coming out of the shower drain. 2 lights did not work. Staff were good.
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, it was quiet and it was close to where i needed to be. The breakfast left a bit to be desired but that is relatively minor as I was told it was going to be "grab bags" and it turned out to be a hot breakfast.
Stayed 3 nights in Aug 2021