Tru by Hilton San Antonio Lackland Sea World

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Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Tru by Hilton San Antonio Lackland Sea World

Tru by Hilton San Antonio Lackland Sea World

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
9911 Ingram Road Suite A, San Antonio, TX, 78245

Explore the area

  • Popular LocationLackland Air Force Base7 min drive
  • Popular LocationLackland Air Force Base Visitor Center8 min drive
  • Popular LocationIngram Park Mall11 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)23 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, Tru by Hilton San Antonio Lackland Sea World is in the business district and near theme parks. Guenther House and Cathedral of San Fernando are local landmarks, and some of the area's activities can be experienced at LEGOLAND® Discovery Center San Antonio and Cedar Creek Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Wolff Municipal Stadium or Dub Farris Athletic Complex.

What's nearby

  • Lackland Air Force Base - 7 min drive
  • Lackland Air Force Base Visitor Center - 8 min drive
  • Ingram Park Mall - 11 min drive
  • South Texas Medical Center - 12 min drive
  • Our Lady of Guadalupe Catholic Church - 20 min drive

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 23 min drive

Restaurants

  • Freebirds — 7 min walk
  • Jersey Mike's Subs — 7 min walk
  • The Egg & I Restaurants — 8 min walk
  • Chuy's — 10 min walk
  • Panera — 10 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

San Antonio hotel in West San Antonio with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. All 73 rooms offer free WiFi, refrigerators, and flat-screen TVs with cable channels. Hair dryers, phones, and ironing boards are among the other amenities that guests will find.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 98 out of 193 reviews
5 - Excellent 51%
Rating 4 - Good. 48 out of 193 reviews
4 - Good 25%
Rating 3 - Okay. 19 out of 193 reviews
3 - Okay 10%
Rating 2 - Poor. 16 out of 193 reviews
2 - Poor 8%
Rating 1 - Terrible. 12 out of 193 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member were super nice. We had a wonderful stay and will definitely be back.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I love the hotel due to it being close to family in area. I did not like the fact that this morning while I was relaxing in bed 9:45 am. Cleaning lady walked in my room and told me I had to leave. Check out time was for 12 pm. Was not happy with that!
Stayed 2 nights in Aug 2021

3/5 Okay

Traveled with partner
Disliked: Cleanliness, staff & service
Didn’t like other people’s hair on the pillows and blankets. Let staff know but no one came to change the sheets. Aestethic was pretty
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and satisfying will be staying here again
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jul 2021