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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4/5 Excellent
986 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationSantana Row Shopping Center2 min walk
Popular LocationWestfield Valley Fair Shopping Mall6 min walk
Popular LocationWinchester Mystery House6 min walk
AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)10 min drive

Choose dates to view prices

  • Traditional Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed
  • Traditional Double Room

    4.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsTraditional Double Room
  • Standard Room, 1 King Bed, Balcony

    4.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • Valley view
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Balcony

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

San Jose

In the entertainment district, Hotel Valencia Santana Row is in a walkable area with good shopping. Children's Discovery Museum and The Tech Interactive are cultural highlights, and some of the area's popular attractions include California's Great America and Happy Hollow Park and Zoo. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Spend some time exploring the area's activities, including golfing and winery tours.

Visit our San Jose travel guide
Map
Popular Location

What's nearby

  • Santana Row Shopping Center - 2 min walk
  • Westfield Valley Fair Shopping Mall - 6 min walk
  • Winchester Mystery House - 6 min walk
  • SAP Center at San Jose - 10 min drive
  • Santa Clara University - 12 min drive

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • V Bar - 1 min walk
  • Blowfish Sushi - 1 min walk
  • Straits Cafe - 1 min walk
  • Pizza Antica - 1 min walk
  • Cocola Bakery & Cafe - 1 min walk

About this property

Hotel Valencia Santana Row

Suburban San Jose hotel in The Villas, walk to Winchester Mystery House
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking. All 215 rooms provide free WiFi, 24-hour room service, and TVs. Guests will also find minibars, premium bedding, and coffee makers.
Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of SafeStay (AHLA - USA)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast
Hand sanitizer provided
Masks available
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking
  • Valet parking: USD 26 per night
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–9:00 AM: USD 8 for adults and USD 15 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 8 for adults and USD 15 for children (approximately)
  • Valet parking fee: USD 26 per night
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Can I cancel my reservation for free at Hotel Valencia Santana Row and receive a full refund?
Yes, Hotel Valencia Santana Row offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Valencia Santana Row cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is Hotel Valencia Santana Row pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Extended parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–2:00 AM.
What time is check-out at this hotel?
Check-out is at noon.
Where is this property located?
Located in The Villas, this hotel is within a 10-minute walk of Santana Row Shopping Center, Winchester Mystery House, and Westfield Valley Fair Shopping Mall. Santa Clara University is 2.8 mi (4.5 km) away.

Guest reviews

Overall score and ratings for Hotel Valencia Santana Row

4.4
Excellent
5 - Excellent
600
4 - Good
265
3 - Okay
76
2 - Mediocre
28
1 - Poor
17
4.6
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very clean property and excellent customer service. I don't normally order overnight room service but I did this time and it was incredibly quick. Also I accidentally left an item in my room and they found it and returned it quickly and with care. Very great hotel, will stay again!

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Jun 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location. Walking distance to the best restaurants and shopping:

    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff was super welcoming and attentive to needs. Currently it’s a scary time to travel but this hotel has many signs to keeps 6 ft away, lots of hand sanitizer everywhere to use, and masks available to guests should they need one. Room itself was really nice but was incredibly loud early in the morning due to construction near by.

    Stayed 1 night in Jun 2020