Hotel Valencia Santana Row in San Jose, CA

Outdoor pool, pool umbrellas, sun loungers

Premium bedding, minibar, in-room safe, desk

4.4/5 Excellent

986 reviews

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

355 Santana Row, San Jose, CA

Explore the area

Santana Row Shopping Center2 min walk

Westfield Valley Fair Shopping Mall6 min walk

Winchester Mystery House6 min walk

San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)10 min drive

Choose dates to view prices

Traditional Room, 1 King Bed
Photos of Traditional Room, 1 King Bed
4.5/5 guest room rating
Room amenities
355 sq ft
City view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
355-sq-foot room with city views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 50-inch TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Traditional Double Room
Photos of Traditional Double Room
4.6/5 guest room rating
Room amenities
355 sq ft
City view
Sleeps 4
2 Double Beds
More details
Room information
Bed details
Bed details
2 double beds
Sleeps
Room details
2 Double Beds
355-sq-foot room with city views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 50-inch TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 1 King Bed, Balcony
Photos of Standard Room, 1 King Bed, Balcony
4.6/5 guest room rating
Room amenities
355 sq ft
Valley view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
355-sq-foot room, balcony with valley views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 50-inch TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

San Jose

In the entertainment district, Hotel Valencia Santana Row is in a walkable area with good shopping. Children's Discovery Museum and The Tech Interactive are cultural highlights, and some of the area's popular attractions include California's Great America and Happy Hollow Park and Zoo. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Spend some time exploring the area's activities, including golfing and winery tours.

Visit our San Jose travel guide

What's nearby

Santana Row Shopping Center - 2 min walk
Westfield Valley Fair Shopping Mall - 6 min walk
Winchester Mystery House - 6 min walk
SAP Center at San Jose - 10 min drive
Santa Clara University - 12 min drive

Getting around

Hamilton Station - 4 min drive
San Jose College Park Station - 6 min drive
Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

V Bar - 1 min walk
Blowfish Sushi - 1 min walk
Straits Cafe - 1 min walk
Pizza Antica - 1 min walk
Cocola Bakery & Cafe - 1 min walk

About this property

Hotel Valencia Santana Row

Suburban San Jose hotel in The Villas, walk to Winchester Mystery House

A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking. All 215 rooms provide free WiFi, 24-hour room service, and TVs. Guests will also find minibars, premium bedding, and coffee makers.

Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Sheets and towels are washed at 60°C/140°F or hotter

High-touch surfaces are cleaned and disinfected

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast

Hand sanitizer provided

Masks available

Temperature checks given to staff

Personal protective equipment worn by staff

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free extended parking
Valet parking: USD 26 per night
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily 6:00 AM–9:00 AM: USD 8 for adults and USD 15 for children
1 restaurant
1 bar
24-hour room service

Things to do

24-hour pool access
Fitness center
Outdoor pool
Spa services

Family friendly

Dry cleaning service
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator (on request)
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

3 meeting rooms
Business center

Outdoors

Pool sun loungers
Pool umbrellas
Rooftop terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Couples dining
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Hypo-allergenic bedding
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathroom (partially open)
Designer toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

50-inch TV
Cable/satellite channels
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Microwave (on request)
Minibar
Refrigerator (on request)

Connecting rooms available
Desk
Free local calls
Free newspapers
In-room massage
Iron/ironing board
Laptop-friendly workspace
Local maps
Phone
Safe
Turndown service

Policies

Check-in

Check-in from 3 PM - 2:00 AM

Early check-in subject to availability

Express check-in

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 30 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: USD 8 for adults and USD 15 for children (approximately)
Valet parking fee: USD 26 per night
Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia

Hotel Valencia Santana Row

Hotel Valencia Santana Row San Jose

Santana Row Hotel

Santana Row Valencia

Santana Row Valencia Hotel

Valencia Hotel Santana Row

Valencia Santana Row

Valencia Santana Row Hotel

Valencia Santana Row San Jose

Hotel Valencia Santana Row Hotel

Hotel Valencia Santana Row San Jose

Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Can I cancel my reservation for free at Hotel Valencia Santana Row and receive a full refund?

Yes, Hotel Valencia Santana Row offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Valencia Santana Row cancellation policy on our site for more details about any exclusions or requirements.

Does this hotel have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Hotel Valencia Santana Row pet-friendly?

No, only service animals are welcome at the property.

How much is parking at this hotel?

Extended parking is free at this property.

What time is check-in at this hotel?

Check-in is from 3 PM–2:00 AM.

What time is check-out at this hotel?

Check-out is at noon.

Where is this property located?

Located in The Villas, this hotel is within a 10-minute walk of Santana Row Shopping Center, Winchester Mystery House, and Westfield Valley Fair Shopping Mall. Santa Clara University is 2.8 mi (4.5 km) away.

4.4

Excellent

986 reviews

5 - Excellent

600

4 - Good

265

3 - Okay

2 - Mediocre

1 - Poor

4.6

Cleanliness

4.4

Service and Staff

4.5

Amenities

4.5

Property condition

5/5 Excellent

Lauren, San Jose, CA

Jul 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean property and excellent customer service. I don't normally order overnight room service but I did this time and it was incredibly quick. Also I accidentally left an item in my room and they found it and returned it quickly and with care. Very great hotel, will stay again!

Stayed 1 night in Jul 2020

5/5 Excellent

Verified traveler

Jul 4, 2020

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Jun 2020

3/5

Verified traveler

Jul 4, 2020

This traveler didn’t leave comments with their review

Stayed 1 night in Jun 2020

5/5 Excellent

Pete, Fresno

Traveled with partner

Jul 1, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Walking distance to the best restaurants and shopping:

Stayed 1 night in Jun 2020

5/5 Excellent

Verified traveler

Traveled with partner

Jun 28, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was super welcoming and attentive to needs. Currently it’s a scary time to travel but this hotel has many signs to keeps 6 ft away, lots of hand sanitizer everywhere to use, and masks available to guests should they need one. Room itself was really nice but was incredibly loud early in the morning due to construction near by.

Stayed 1 night in Jun 2020

Hotel Valencia Santana Row

Photo gallery

Guest reviews

Popular amenities

Map

Explore the area

Choose dates to view prices

Traditional Room, 1 King Bed

Photos of Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Room amenities

Room information

Bed details

Bed details

Sleeps

Room details

Traditional Double Room

Photos of Traditional Double Room

Traditional Double Room

Room amenities

Room information

Bed details

Bed details

Sleeps

Room details

Standard Room, 1 King Bed, Balcony

Photos of Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Room amenities

Room information

Bed details

Bed details

Sleeps

Room details

About this area

San Jose

What's nearby

Getting around

Restaurants

About this property

Hotel Valencia Santana Row

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Guest reviews