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Hotel Valencia Santana Row

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Primary image
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Valencia Santana Row

VIP Access

Hotel Valencia Santana Row

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
355 Santana Row, San Jose, CA, 95128

Explore the area

  • Popular LocationSantana Row Shopping Center2 min walk
  • Popular LocationWestfield Valley Fair Shopping Mall6 min walk
  • Popular LocationWinchester Mystery House6 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)10 min drive

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About this area

San Jose

In the entertainment district and in the mountains, Hotel Valencia Santana Row is in an area with good shopping. Winchester Mystery House and Mission Santa Clara de Asis are local landmarks, and some of the area's activities can be experienced at Tesla Motors and Mountain Winery. Check out an event or a game at SAP Center at San Jose, and consider making time for California's Great America, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours and golfing.
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Map

What's nearby

  • Santana Row Shopping Center - 2 min walk
  • Westfield Valley Fair Shopping Mall - 6 min walk
  • Winchester Mystery House - 6 min walk
  • San Jose Municipal Rose Garden - 3 min drive
  • Rosicrucian Egyptian Museum - 5 min drive

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • LB Steak - 2 min walk
  • El Jardin - 2 min walk
  • Fogo de Chão - 3 min walk
  • Yard House San Jose - 3 min walk
  • Peet’s Coffee - 3 min walk

About this property

Hotel Valencia Santana Row

4-star suburban hotel, walk to Winchester Mystery House
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.
Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Valet parking on site (USD 45 per night)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–9:00 AM: USD 8 for adults and USD 15 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 3

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Renovated entire property - October 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Safe

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See similar properties

San Jose
San Jose
Family friendly
Family friendly
Parking included
Parking included
4 star
4 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 8 for adults and USD 15 for children (approximately)
  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 596 out of 988 reviews
5 - Excellent 60%
Rating 4 - Good. 243 out of 988 reviews
4 - Good 25%
Rating 3 - Okay. 84 out of 988 reviews
3 - Okay 9%
Rating 2 - Poor. 32 out of 988 reviews
2 - Poor 3%
Rating 1 - Terrible. 33 out of 988 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A little quiet gem in the center of San Jose.
Stayed 2 nights in Jun 2022

2/5 Poor

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We have been coming here for 13 years, always loved our family getaway. We will find another from now on. Prices are insane, cleanliness is not a priority, room charge, food charge, $45 a day for valet whether you use it or not. Just ridiculous.
Stayed 2 nights in Jun 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly elegant hotel. Spacious, comfortable guest rooms. Courteous, attentive staff.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty property right on Santana Row. The staff is friendly. Our balcony room was clean, plenty large, and quiet. I would definitely stay here again.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night with my wife to escape our children. The hotel was great, the break from the kids was better. Its Santana Row so there are lots of bars and restaurants within very close proximity.
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Too noisy
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in the middle of Santana Row which made is very easy to get to many shops and restaurants. It was also a short walk to a huge mall. The hotel itself was unique and very comfortable. We ate at the Oveja Negra every morning for breakfast and loved the outdoor sitting area. The rooftop pool was beautiful and very relaxing.
Stayed 4 nights in May 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities
Enjoyed the building, clean room, and surroundings.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds with lots of restaurants and activities around
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located great location
Stayed 1 night in May 2022