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Overview of Wyndham San Jose Herradura Hotel & Convention Center

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3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
Premium bedding, Select Comfort beds, in-room safe, desk
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Wyndham San Jose Herradura Hotel & Convention Center

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCariari Country Club13 min walk
    Popular LocationPlaza Real Cariari15 min walk
    Popular LocationCariari Bowling Center20 min walk
    AirportSan Jose (SJO-Juan Santamaria Intl.)18 min drive

Choose dates to view prices

Deluxe Room, 2 Queen Beds, Tower

4.1/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Tower

4.6/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Master Suite)

  • 1625 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

4.4/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Bridal Suite)

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

No guest room rating
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Pool View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

No guest room rating
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

4/5 guest room rating
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View

  • 344 sq ft
  • Sleeps 5
  • 2 Queen Beds

Presidential Suite, 2 Bedrooms (2 King Beds)

  • 2325 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

About this area

Ciudad Cariari

Located in Ciudad Cariari, Wyndham San Jose Herradura Hotel & Convention Center is connected to the convention center. Travelers looking for local activities can try Oxígeno Human Playground and Cafe Britt Coffee Farm, while those looking to experience a bit of culture can stop by National Theater. Traveling with kids? Make time for Ojo de Agua Spa Park, or check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica). Take an opportunity to explore the area for outdoor excitement like ecotours.
Popular Location

What's nearby

  • Cariari Country Club - 13 min walk
  • Plaza Real Cariari - 15 min walk
  • Cariari Bowling Center - 20 min walk
  • Ultrapark Free Zone & Business Center - 11 min drive
  • Global Park Free Zone and Business Park - 12 min drive

Getting around

  • San Antonio de Belen Station - 9 min drive
  • Juan Santamaria Intl. Airport (SJO) - 18 min drive

Restaurants

  • Tropicala — 1 min walk
  • Sakura — 1 min walk
  • Hard Rock Cafe — 4 min walk
  • Giorgio's Pizza — 11 min walk
  • Shang Hao Restaurant — 11 min walk

About this property

Wyndham San Jose Herradura Hotel & Convention Center

Family-friendly hotel connected to the convention center in Ciudad Cariari with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 229 rooms boast deep soaking tubs and offer free WiFi and Select Comfort beds. Free wired Internet and 24-hour room service are standard, as are plasma TVs with cable channels.
Wyndham San Jose Herradura Hotel & Convention Center offers 229 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and international calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mioderma has 3 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: CRC 12540 for adults and CRC 12540 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 5 spa tubs
  • Access to nearby outdoor pool
  • Children's pool
  • Fitness center
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (25597 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: CRC 12540 for adults and CRC 12540 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Hotel Herradura Wyndham
Hotel Wyndham Herradura
San Jose Wyndham Herradura
Wyndham Herradura Hotel
Wyndham Herradura San Jose
Wyndham Hotel San Jose
Wyndham Jose Herradura
Wyndham Jose Herradura Hotel
Wyndham San Jose Herradura Hotel Ciudad Cariari
Wyndham San Jose Herradura Ciudad Cariari
Wyndham San Jose Herradura Hotel & Convention Center Hotel

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 360 out of 992 reviews
5 - Excellent 36%
Rating 4 - Good. 308 out of 992 reviews
4 - Good 31%
Rating 3 - Okay. 168 out of 992 reviews
3 - Okay 17%
Rating 2 - Poor. 88 out of 992 reviews
2 - Poor 9%
Rating 1 - Terrible. 68 out of 992 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. About halfway between the Airport and San Jose. Nice pools. Casino if you gamble. Good food. Right off the highway so it's easy to find. Over 200 rooms with a Conference Center. I'm spending my last night in C.R. there because it's ten minutes from the airport instead of three hours. I'll be back for the high season. I want to see it busy but quite was nice. The staff was excellent. Seriously.
Stayed 7 nights in May 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. This was not my first stay at this hotel and I know what it was like when everything in the hotel was open. It is sad the deep impact the pandemic has had on this hotel. They had to close many of the stores and restaurants that were in the hotel and stop the airport shuttle. They just reopened the casino and the restaurant next to the hotel. I look forward to the hotel's recovery and enjoying another stay here.
Stayed 1 night in Apr 2021

2/5 Poor

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel you could tell used to be very nice but hasn’t been kept up. The AC made a very loud noise. The tub wouldn’t hold water. There weren’t any wash rages. Hardly could get a response from the staff. The communication for having a taxi ready the next morning was all mixed up. There wasn’t much availability of food or even water to drink. There weren’t any vending or ice machines. The pools were dirty. Since many of the hotels buildings weren’t open the place was dark and a bit scary.
Stayed 1 night in Apr 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The worst lodging experience ever !! Hotel services were practically disabled: all three restaurants were closed. There was neither room service nor customer service in the pool area. We had to ask for UBER eats to have dinner; we got a few snacks from a vending machine. Breakfast was cold. They served us scramble eggs and sausage because that was the only option available. There was no milk for breakfast coffee either. They sold us a service that we did not receive and we couldn't ask for a refund because we'd prepaid the hotel. Terrible weekend! Don't stay here!!
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff including Adrian was very helpful
Stayed 3 nights in Mar 2021