See all properties

Best Western Capistrano Inn

Photo gallery for Best Western Capistrano Inn

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Capistrano Inn

Best Western Capistrano Inn

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
27174 Ortega Hwy, San Juan Capistrano, CA, 92675

Explore the area

  • Popular LocationMission San Juan Capistrano7 min walk
  • Popular LocationThe Coach House3 min drive
  • Popular LocationSea Canyon Park7 min drive
  • AirportOrange County, CA (SNA-John Wayne)22 min drive

Choose dates to view prices

About this area

San Juan Capistrano

Located in San Juan Capistrano, Best Western Capistrano Inn is near a metro station and near the beach. San Clemente Pier is a popular attraction and the area's natural beauty can be seen at Doheny State Beach and Victoria Beach. Ocean Institute and Sawdust Art Festival Grounds are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and skydiving nearby.
Visit our San Juan Capistrano travel guideOpens in a new window
Map

What's nearby

  • Mission San Juan Capistrano - 7 min walk
  • The Coach House - 3 min drive
  • Lantern Bay County Park - 5 min drive
  • Doheny State Beach - 6 min drive
  • Sea Canyon Park - 7 min drive

Getting around

  • San Juan Capistrano Depot - 10 min walk
  • John Wayne Airport (SNA) - 22 min drive

Restaurants

  • Bad To The Bone Bbq — 6 min walk
  • Carl's Jr. — 7 min walk
  • MIssion Grill — 8 min walk
  • Las Golondrinas — 8 min walk
  • Sundried Tomato — 9 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, near Mission San Juan Capistrano
This smoke-free hotel features an outdoor pool, a snack bar/deli, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite. All 108 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs. Guests will also find coffee makers, free local calls, and hair dryers.
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

San Juan Capistrano
San Juan Capistrano
Guest rating 3.5+
Guest rating 3.5+
Parking included
Parking included
Pet friendly
Pet friendly
Hotel
Hotel
2 star
2 star
Family friendly
Family friendly

Policies

Check-in

Check-in from 4:00 PM - 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 10 2021 to December 31 2021 (dates subject to change):
  • Spa tub
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 377 out of 960 reviews
5 - Excellent 39%
Rating 4 - Good. 318 out of 960 reviews
4 - Good 33%
Rating 3 - Okay. 150 out of 960 reviews
3 - Okay 16%
Rating 2 - Poor. 72 out of 960 reviews
2 - Poor 8%
Rating 1 - Terrible. 43 out of 960 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Old property. Hokes in blackout drapes, lock missing on sliding balcony door. Office staff mediocre, did not even ask how our stay was upon checkout. They billed each nite separately, so had to check out and in again for same room. Still have not seen an itemized bill electronically or on paper. Breakfast was not bad, again, staff too busy visiting with each other than paying attention to guests. Need to upgrade professionalism. Advertised as being close to downtown, which it was, but not safe to walk, as you have to cross freeway ramps. Would not stay here again.
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with partner
Disliked: Staff & service
From desk people are not friendly at all
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness
The room was dirty and smelled like mold. Terrible experience. We walked in and walked right back out.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Extremely understaffed, needs to be re-vamped curtains looked like there was blood on them plus they had several holes.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2021