Villas de Palermo Hotel and Resort

Photo gallery for Villas de Palermo Hotel and Resort

Lobby
Beach nearby, white sand, free beach shuttle
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Overview of Villas de Palermo Hotel and Resort

Villas de Palermo Hotel and Resort

3.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Personal protective equipment
Map
Carretera San Juan del Sur, km 139, San Juan del Sur, Rivas, 48600

Explore the area

  • Popular LocationPetroglyph3 min drive
  • Popular LocationSan Juan del Sur Beach5 min drive
  • Popular LocationChurch of Saint John the Baptist8 min drive
  • AirportTola (ECI-Costa Esmeralda)76 min drive

Choose dates to view prices

About this area

San Juan del Sur

Villas de Palermo Hotel and Resort is located in Lomas de Palermo, a neighborhood in San Juan del Sur, and is in a rural area and near the beach. Petroglyph is a local landmark, and the area's natural beauty can be seen at San Juan del Sur Beach and Old Lighthouse Trail. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Petroglyph - 3 min drive
  • San Juan del Sur Beach - 5 min drive
  • Church of Saint John the Baptist - 8 min drive
  • Old Lighthouse Trail - 12 min drive
  • San Juan del Sur Port - 14 min drive

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 124 min drive

Restaurants

  • The Beach House - 3 min drive
  • El Social - 4 min drive
  • Big Wave Dave's - 4 min drive
  • Ceviche express - 4 min drive
  • La Cervecería San Juan del Sur - 4 min drive

About this property

Villas de Palermo Hotel and Resort

Family-friendly San Juan del Sur hotel in Lomas de Palermo with full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 48 soundproofed rooms have 2 bedrooms and feature free WiFi and private yards. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves.
Villas de Palermo Hotel and Resort offers 48 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate living rooms and include desks. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan del Sur hotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 2 kilometers
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: USD 5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • DVD player
  • Full-sized refrigerator
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Grocery/convenience store
  • No elevators

Guest services

  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (3000 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Restaurants on site

  • Terraza de Palermo

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • Cable channels
  • DVD player
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Outdoor space

  • Furnished patio
  • Yard

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Separate living room
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 5 per person (approximately)
  • Airport shuttle fee: USD 110 per vehicle (one way)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Hotel Resort Palermo
Palermo Hotel Resort
Palermo Villas
Villas Palermo Hotel & Resort
Villas Palermo Hotel & Resort San Juan del Sur
Villas Palermo San Juan del Sur
Villas Palermo Hotel Resort San Juan del Sur
Villas Palermo Hotel Resort
Villas de Palermo Hotel Resort
Palermo Resort Juan l Sur
Palermo And San Juan Del Sur
Villas de Palermo Hotel and Resort Hotel
Villas de Palermo Hotel and Resort San Juan del Sur
Villas de Palermo Hotel and Resort Hotel San Juan del Sur

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 37 out of 75 reviews
5 - Excellent 49%
Rating 4 - Good. 20 out of 75 reviews
4 - Good 27%
Rating 3 - Okay. 14 out of 75 reviews
3 - Okay 19%
Rating 2 - Poor. 3 out of 75 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 75 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

3.3/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
I like the views we had from our condo. Everything about the location to the staff was great. My kids loved the pool area and also that we had howler monkeys outside our bedroom windows. The only thing that was inconvenient was that we did not have a TV. Normally this would not be an issue but the fact that it was in the amenities and this one reason we picked it traveling with kids. We also have a 4 legged son that could not make the trip as it said that no pets are allowed. But when we arrived seen several guet walking their pets.
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bitter sweet days!😞
My husband and I love coming to Palermo for years because it’s just right for us. The villas are comfortable, clean and most have a great view of the ocean and vicinity. However the T.V. Cable SERVICE MAKES THIS PLACE WHOLE. I HOPE THEY FIX THE SITUATION SOON BECAUSE THE WIFI DOESN'T WORK ITS DELAYED AND IT FREEZES ALL THE TIME AND ITS ANNOYING SO YOU CANT WATCH ANYTHING AT ALL. 🙁🙁
Stayed 2 nights in Jul 2021

5/5 Excellent

Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with group
Awesome place, but double check your reservations
A friend and I each booked a villa here. Beautiful place! The problem is, the hotel desk closed at 8pm (not midnight, as advertised). The gate guard had my friend’s reservation, but had no idea of my stay, as the hotel had cancelled my reservation! My attempts to show my proof of payment and reservation # were unsuccessful. I had to bunk with my buddy. Next day, front desk said that my booking was cancelled once I applied a hotels.com coupon. The hotel thought my entire stay was removed, not just the price adjustment. They couldn’t refund, since hotels.com had already taken my payment.
Stayed 1 night in May 2021

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall ok, everything is very dated! Staff very nice!
Stayed 1 night in Dec 2020