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Get an overview of this hotelFamily-friendly hotel with free valet parking and free area shuttle

Location

This family-friendly San Juan del Sur hotel is located by the ocean, within 2 mi (3 km) of Petroglyph and Church of Saint John the Baptist. Old Lighthouse Trail and San Juan del Sur Port are also within 3 mi (5 km).

Hotel Features

Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free cruise terminal shuttle. Additionally, a poolside bar, a coffee shop/café, and a conference center are onsite.

Room Amenities

All 48 soundproofed rooms have 2 bedrooms and feature free WiFi and private yards. Guests will find kitchens with refrigerators, stovetops, and microwaves.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary. Event facilities measuring 3000 square feet (279 square meters) include a conference center. An area shuttle within 3 km and a cruise ship terminal shuttle are complimentary for guests. This Tuscan-style hotel also offers an outdoor pool, spa services, and a terrace. Concierge services and wedding services can be provided. Complimentary self parking and valet parking are available on site.

  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 48 
  • Number of floors - 2 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Front desk (limited hours) 
  • Free cruise terminal shuttle 
  • Free WiFi 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Conference space size (meters) - 279 
  • Free self parking 
  • Year Built 2006 
  • Free area shuttle 
  • Conference space size (feet) - 3000 
  • Conference center 
  • Number of buildings/towers - 52 
  • Spa services on site 
  • Supervised childcare/activities 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Separate living room  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Kitchen  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Full-sized refrigerator/freezer  
  • Microwave  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Premium bedding 
  • Separate sitting area 
  • Furnished patio 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Access via exterior corridors 
  • Soundproofed rooms 
  • Microwave 
  • Coffee/tea maker 
  • Kitchen 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer (on request) 
  • In-room massage available 
  • Shower only 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • Television 
  • Desk 
  • Cookware, dishware, and utensils 
  • Separate dining area 
  • Full-sized refrigerator/freezer 
  • Stovetop 
  • Cable TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Separate living room 
  • Room service 
  • Room service (limited hours) 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 
  • Individually furnished 
  • Individually decorated 
  • Yard 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.

Terraza de Palermo - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Ecotours nearby 
  • Hiking/biking trails on site 
  • Horse riding/rental on site 
  • Pilates classes on site 
  • Yoga classes/instruction on site 

Spa Services

  • Deep tissue massage 
  • Swedish massage 
  • Number of treatment rooms 2 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.
Guests should notify this property in advance of their anticipated arrival time. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: USD 25.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 2 and USD 10 per person (approximately)
  • Airport shuttle fee: USD 110 per vehicle (one way)
  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Resort Palermo
  • Palermo Hotel Resort
  • Palermo Villas
  • Villas Palermo Hotel & Resort
  • Villas Palermo Hotel & Resort San Juan del Sur
  • Villas Palermo San Juan del Sur

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.


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