AC Hotel by Marriott San Juan Condado

Photo gallery for AC Hotel by Marriott San Juan Condado

Featured Image
Beach nearby
Outdoor pool
Outdoor pool
Outdoor pool

Overview of AC Hotel by Marriott San Juan Condado

AC Hotel by Marriott San Juan Condado

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
1369 Ashford Avenue, San Juan, 00907

Explore the area

  • Popular LocationCasino del Mar at La Concha Resort9 min walk
  • Popular LocationParque La Ventana al Mar11 min walk
  • Popular LocationCentro Europa16 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)10 min drive

Choose dates to view prices

About this area

San Juan

AC Hotel by Marriott San Juan Condado is located in Condado, a neighborhood in San Juan, and is in the business district and near the beach. Pan American Pier and San Juan Gate are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Looking to get your feet wet? Kayaking, parasailing and surfing/boogie boarding adventures can be found near the property.

What's nearby

  • Plaza Antonia Quinones - 5 min walk
  • Casino del Mar at La Concha Resort - 9 min walk
  • Parque La Ventana al Mar - 11 min walk
  • Museo de Arte de Puerto Rico - 12 min walk
  • Centro Europa - 16 min walk

Getting around

  • Sacred Heart Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 10 min drive

Restaurants

  • La Bodeguita De Manolo — 1 min walk
  • Sobao by Los Cidrines — 1 min walk
  • Crepe Maker — 3 min walk
  • Bar Gitano — 3 min walk
  • Miro Seafood Bar And Grill — 4 min walk

About this property

AC Hotel by Marriott San Juan Condado

4-star San Juan hotel in Condado, near Condado Beach
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 233 rooms offer free WiFi, balconies, and Smart TVs with cable channels. Netflix, refrigerators, and free local calls are among the other amenities available to guests. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and bathrobes. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (3195 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - April 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 601 out of 1001 reviews
5 - Excellent 60%
Rating 4 - Good. 245 out of 1001 reviews
4 - Good 24%
Rating 3 - Okay. 74 out of 1001 reviews
3 - Okay 7%
Rating 2 - Poor. 34 out of 1001 reviews
2 - Poor 3%
Rating 1 - Terrible. 47 out of 1001 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. I loved it
Stayed 7 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness
This property was clean. The pool area is fairly small and there could be more amenities.
Stayed 4 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property and nice rooms. The process of check inn was suboptimal since we arrived 2 hora after the check inn time and had to wait an hour since the bedroom wasn’t ready
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with partner
Disliked: Staff & service
I was not happy. From the first day i arrived my room was not ready. I asked for my room to be cleaned every single day and they only went twice. I had to ask for them to come again and they came once. The AC in th room was not cooling like it should. The knob in the shower almost feel on my foot. The sink clogged quickly. The front desk staff had attitude.
Stayed 6 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooftop. The bar, the pool, the sitting areas, and the view is just amazing.
Stayed 3 nights in Oct 2021