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AC Hotel by Marriott San Juan Condado

Photo gallery for AC Hotel by Marriott San Juan Condado

Exterior
Beach nearby
Outdoor pool
Balcony
Room, 1 King Bed, Non Smoking, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Overview of AC Hotel by Marriott San Juan Condado

AC Hotel by Marriott San Juan Condado

4.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1369 Ashford Avenue, San Juan, 00907

Explore the area

  • Popular LocationCasino del Mar at La Concha Resort9 min walk
  • Popular LocationParque La Ventana al Mar11 min walk
  • Popular LocationCentro Europa16 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Room options

About this area

San Juan

AC Hotel by Marriott San Juan Condado is located in Condado, a neighborhood in San Juan, and is in the entertainment district and near the beach. Pan American Pier and San Juan Gate are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Hiram Bithorn Stadium or Jose Miguel Agrelot Coliseum. Looking to get your feet wet? Kayaking, parasailing and surfing/body boarding adventures can be found near the property.

What's nearby

  • Plaza Antonia Quinones - 3 min walk
  • Casino del Mar at La Concha Resort - 9 min walk
  • Parque La Ventana al Mar - 11 min walk
  • Museo de Arte de Puerto Rico - 12 min walk
  • Centro Europa - 16 min walk

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • Cayo Caribe - Condado - 2 min walk
  • Crepe Maker - 3 min walk
  • Bar Gitano - 3 min walk
  • Miro Seafood Bar And Grill - 4 min walk
  • Buns - 4 min walk

About this property

AC Hotel by Marriott San Juan Condado

4-star hotel in Condado, rejuvenated in 2017
You can look forward to a terrace, a coffee shop/cafe, and a library at AC Hotel by Marriott San Juan Condado. The onsite restaurant, La Bodeguita De Manolo, features Spanish cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and ATM/banking services
  • Luggage storage, a 24-hour front desk, and a gift shop
  • A computer station, an elevator, and multilingual staff
  • Guest reviews give good marks for the bar, beach locale, and pool
Room features
All 233 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Smart TVs with Netflix and premium channels
  • Balconies, refrigerators, and limited housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • La Bodeguita De Manolo
  • Sobao by Los Cidrines
  • Bar.C.Lona

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space (3195 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - April 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

Frequently asked questions

Does AC Hotel by Marriott San Juan Condado have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at AC Hotel by Marriott San Juan Condado?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott San Juan Condado on Dec 18, 2022 start from $194.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel by Marriott San Juan Condado pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at AC Hotel by Marriott San Juan Condado?

Self parking is available for USD 20 per day.

What time is check-in at AC Hotel by Marriott San Juan Condado?

Check-in is from 4:00 PM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at AC Hotel by Marriott San Juan Condado?

Check-out is at noon.

Where is AC Hotel by Marriott San Juan Condado located?

Located in Condado, this hotel is 1.1 mi (1.7 km) from Condado Beach and within 3 mi (5 km) of Puerto Rico Convention Center and Pan American Pier. Plaza las Americas and Port of San Juan are also within 6 mi (10 km).

Can I cancel my reservation for free at AC Hotel by Marriott San Juan Condado and receive a full refund?

Yes, AC Hotel by Marriott San Juan Condado offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel by Marriott San Juan Condado cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very Good

Rating 10 - Excellent. 571 out of 1005 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 237 out of 1005 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 97 out of 1005 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 48 out of 1005 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 52 out of 1005 reviews" "
" "2 - Terrible 5%

8.8/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Excellent

yvette
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Nov 2022

10/10 Excellent

Georgina
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect! Clean, spacious, modern the only thing is there not enough lights in the vanity.
Stayed 1 night in Nov 2022

10/10 Excellent

Michelle
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully staff, amazing amenities and beautiful views
Stayed 4 nights in Nov 2022

8/10 Good

tina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing I did not like was the first room they gave me had black mold on the ceiling and on the lampshades. Unfortunately, I did not take any photos and requested another room immediately. The fact that they thought that was ok to book a room like that was disturbing and unhealthy.
Stayed 5 nights in Nov 2022

10/10 Excellent

Luis Candelario, Cutler Bay
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Great service. Very conveniently located. No beach access but it is walking distance.
Stayed 3 nights in Nov 2022

2/10 Terrible

David Lee
Traveled with partner
Disliked: Staff & service, property conditions & facilities
AC unit was sooo loud We actually left at 3am because we couldn’t sleep 😔 I recorded and played to man at front desk He said there was nothing he could do
Stayed 2 nights in Oct 2022

10/10 Excellent

Kathy
Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pet friendly which I like very much
Stayed 2 nights in Oct 2022

6/10 Okay

Diana
Business traveler
Liked: Cleanliness
I found the hotel room very noisy. There is no carpet on the floor, so every time the room occupants above me moved a chair etc. I heard it very loudly. Also heard a lot of noise coming from the hallway which was disturbing. Having no carpet nor rug on the floor also made the room feel very clinical. The staff at front desk could be more welcoming The room was clean and spacious
Stayed 2 nights in Oct 2022

8/10 Good

Jason
Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a great experience and staff were very friendly.
Stayed 2 nights in Sep 2022

2/10 Terrible

Shadae
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I DIDNT GET RO GO BECAUSE OF THE STORM THEY WERE HAVING AND ALL DLIGHTS WERE CANCELLED. YT THEY FIND IT HARD RO GIVE ME A REDUND OR CREDIT FOR THE HOTEL. HORRIBLE
Stayed 3 nights in Sep 2022