COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Best Western Plus Condado Palm Inn & Suites

Photo gallery for Best Western Plus Condado Palm Inn & Suites

Featured Image
Beach nearby, white sand, beach umbrellas
Beach nearby, white sand, beach umbrellas
Outdoor Spa Tub
Outdoor pool, sun loungers

Overview of Best Western Plus Condado Palm Inn & Suites

VIP Access

Best Western Plus Condado Palm Inn & Suites

3 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
55 Condado Avenue, San Juan, 00908

Explore the area

  • Popular LocationCasino del Mar at La Concha Resort4 min walk
  • Popular LocationParque La Ventana al Mar7 min walk
  • Popular LocationCentro Europa17 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)16 min drive

Choose dates to view prices

About this area

San Juan

Located near the beach, Best Western Plus Condado Palm Inn & Suites is in San Juan's Condado neighborhood, an area with good shopping. Pan American Pier and Castillo San Felipe del Morro are notable landmarks, and travelers looking to shop may want to visit Plaza del Mercado and Plaza las Americas. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk
  • Plaza Antonia Quinones - 5 min walk
  • Parque La Ventana al Mar - 7 min walk
  • Plaza del Mercado - 11 min walk
  • Centro Europa - 17 min walk

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • Ropa Vieja — 1 min walk
  • Cookie House — 1 min walk
  • Miro Seafood Bar And Grill — 2 min walk
  • Pannes — 3 min walk
  • Bar Gitano — 3 min walk

About this property

Best Western Plus Condado Palm Inn & Suites

3-star San Juan hotel in Condado, walk to Casino del Mar at La Concha Resort
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 151 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include iPod docks, premium bedding, and coffee makers.
Best Western Plus Condado Palm Inn & Suites offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)
  • Extended parking on site (USD 15.00 per day)
  • Onsite parking includes off-street options
  • Offsite parking for USD 15.00 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 12.95 for adults and USD 12.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (400 square feet)
  • Meeting room

Outdoors

  • Beach umbrellas
  • Pool sun loungers

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 37-inch LCD TV
  • Cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 for adults and USD 12.95 for children (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites
Plus Condado Palm & Suites
Best Western Plus Condado Palm Inn & Suites Hotel
Best Western Plus Condado Palm Inn & Suites San Juan
Best Western Plus Condado Palm Inn & Suites Hotel San Juan

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 592 out of 1292 reviews
5 - Excellent 46%
Rating 4 - Good. 411 out of 1292 reviews
4 - Good 32%
Rating 3 - Okay. 151 out of 1292 reviews
3 - Okay 12%
Rating 2 - Poor. 61 out of 1292 reviews
2 - Poor 5%
Rating 1 - Terrible. 77 out of 1292 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the Condado,, extremely convenient location,, everything is literally walking distance, Walgreens and CVS on opposite corners to the hotel.. beach is only a 1 minute walk... plenty of restaurants... simply beautiful
Stayed 1 night in Jul 2021

4/5 Good

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
This hotel is decent for the price but not great. It is located in a nice area of Condado. However, the hotel can use some remodeling as it is outdated. The staff is friendly but the hotel could use some additional organization. Most rooms are not available when you check-in even if you arrive after the advertised check-in time.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with group, Traveled with partner
Liked: Staff & service
The stay wasn’t bad but it wasn’t food either for one the hotel is a total catfish nothing like it’s pictures don’t let the pick a room fool you there is barley a ocean view unless you count seeing the water between buildings but the rooms look nothing like the pictures the bathrooms are nice but the showers leak water out the door so when you get out be ready to step in a pool when you get out the beds didn’t even have a fitted cover they just had a sheet and housekeeping just tucked it in and made it tight overall the stay was ok I give it a 5/10
Stayed 5 nights in Jul 2021

2/5 Poor

Traveled with family
Disliked: Amenities, property conditions & facilities
This property did not meet my expectations. The rooms are VERY small, the bathroom stunk like vinegar and the amenities were subpar. I stayed in a double "suite" that included 2 beds and about a foot of space around each. There were 5 of us in the room (3 children age 12 and under) and the hotel had no bigger room nor did they have a rollaway. My oldest son ended up sleeping on the floor for 3 days. The pool is smaller than our pool at home. The hot tub was quite large but was not clean. Overall, this property is walking distance from the beach, but not in a nice area. We were approached by numerous panhandlers and homeless people every time we left the hotel. I would never stay here again.
Stayed 3 nights in Jul 2021

5/5 Excellent

Stayed 8 nights in Jul 2021