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Beach nearby, white sand, beach umbrellas
Beach nearby, white sand, beach umbrellas
Outdoor Spa Tub
Outdoor pool, sun loungers

Guest reviews

4.2/5 Very Good
1,123 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationCasino del Mar at La Concha Resort4 min walk
Popular LocationParque La Ventana al Mar7 min walk
Popular LocationPlaza del Mercado11 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Ocean View (Living Room)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Ocean View (Living Room)
  • Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room)

    4.6/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room)
  • Standard Room, 1 King Bed, Accessible, Bathtub

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

    4.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

About this area

San Juan

Located near the beach, Best Western Plus Condado Palm Inn & Suites is in San Juan's Condado neighborhood, an area with good shopping. Pan American Pier and Castillo San Felipe del Morro are notable landmarks, and travelers looking to shop may want to visit Plaza del Mercado and Plaza las Americas. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.

Visit our San Juan travel guide
Map
Popular Location

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk
  • Parque La Ventana al Mar - 7 min walk
  • Plaza del Mercado - 11 min walk
  • Condado Beach - 16 min walk
  • Museo de Arte de Puerto Rico - 17 min walk

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Ropa Vieja — 1 min walk
  • Cookie House — 1 min walk

About this property

Best Western Plus Condado Palm Inn & Suites

3-star San Juan hotel in Condado, walk to Casino del Mar at La Concha Resort
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 151 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include iPod docks, premium bedding, and coffee makers.
Best Western Plus Condado Palm Inn & Suites offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 15.00 per day
  • Extended parking: USD 15.00 per day

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space (400 square feet)

Outdoors

  • Beach umbrellas
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch LCD TV
  • Cable/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites
Plus Condado Palm & Suites
Best Western Plus Condado Palm Inn & Suites Hotel
Best Western Plus Condado Palm Inn & Suites San Juan
Best Western Plus Condado Palm Inn & Suites Hotel San Juan

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Condado Palm Inn & Suites and receive a full refund?
Yes, Best Western Plus Condado Palm Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Condado Palm Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is available for USD 15.00 per day. Extended parking is available for USD 15.00 per day.
What time is check-in at this hotel?
Check-in is from 3 PM–6:00 PM.
What time is check-out at this hotel?
Check-out is at 11 AM.
Where is Best Western Plus Condado Palm Inn & Suites located?
Located in Condado, this hotel is within a 10-minute walk of Casino del Mar at La Concha Resort and Parque La Ventana al Mar. Plaza del Mercado and Condado Beach are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Best Western Plus Condado Palm Inn & Suites

4.2
Very Good
5 - Excellent
529
4 - Good
398
3 - Okay
112
2 - Mediocre
41
1 - Poor
43
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

3/5

    I arrived at the hotel and was given a room in the south tower when I got off the elevator to go to my room the hallway had a funny smell. I then went opened the room and the room had the same smell. It smelled like the carpet was wet. I told myself I was not staying here. I went back to the front desk to check out and was asked why I was checking out I informed the front desk of the stench in the hallway and in the room. He then handed me another key to a room in the North tower and told me to check see if I like that room better. My room was on the 11th floor. When I got out the elevator totally different walls and lightening was nice and bright. I opened the room door and the room was totally different than the room on the south tower. View was nice as well. So I decided to stay. The reason I choose the hotel is because my favorite restaurant is downstairs Ropa Vieja Grill. Food is amazing you must eat there. The pool was closed at the time of my visit. On my checkout day I did find a roach crawling on the top of the ceiling I was already checking out so I didn’t report it. If you do choose to stay here make sure you are staying in the north tower. I’m not sure how they decipher which guest stays in which tower but I did see a lot of minorities given room keys for the south tower.

    Stayed 3 nights in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything that we expected. Cleanliness on point & polite staff. Beautiful views and genius location. Would recommend!

    Stayed 1 night in Aug 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    The bathroom fossit water smelled so bad we had to buy bottles of water to brush our teeth,

    Stayed 1 night in Aug 2020

    1/5

      The service its so bad. In the reservations said include breakfast, but nee ver see the e

      Stayed 3 nights in Aug 2020

      5/5 Excellent

        This traveler didn’t leave comments with their review
        Stayed 3 nights in Aug 2020