Save

Caribe Hilton

4.5 star property
Beach spa retreat walking distance from Fort San Jeronimo

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Premium bedding, in-room safe, desk, laptop workspace
10 restaurants, international cuisine
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Reviews

8.4

Very good

Popular amenities

  • Gym
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Room service
    Room serviceRoom service

Check-in time

4:00 PM

Check-out time

12:00 PM

Most relevant reviews

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Room options

Room, 2 Double Beds (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 338 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 376 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Garden Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 1384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 338 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
  • 1986 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Room, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
  • 2051 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Beach Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Bay View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 1384 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds, Ocean View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 676 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 856 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
1 San Geronimo Street, San Juan, 00901

What's nearby

  • Escambron Beach - 9 min walk
  • Condado Beach - 11 min walk
  • Pan American Pier - 19 min walk
  • Puerto Rico Convention Center - 5 min drive
  • Casino del Mar at La Concha Resort - 6 min drive

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Fogo De Chao - ‬3 min walk
  • ‪Rustica Ristorante - ‬4 min walk
  • ‪Piola - ‬2 min walk

About this property

Caribe Hilton

Family-friendly resort near Escambron Beach
Located close to Fort San Jeronimo and Condado Beach, Caribe Hilton provides a swim-up bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to a body scrub, aromatherapy, or a deep-tissue massage at Zen Spa Océano, the onsite spa. Be sure to enjoy international cuisine and ocean views at the 10 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include scuba diving, basketball, and beach volleyball. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as designer stores on site and 2 coffee shops/cafes.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), 3 outdoor tennis courts, and valet parking (surcharge)
  • Express check-out, supervised childcare (surcharge), and scooter rentals
  • Beach towels, tennis lessons on site, and water sports equipment
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 652 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 27-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Mojito's
  • Morton's The Steakhouse
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 45.78 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Does Caribe Hilton have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Caribe Hilton?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Caribe Hilton on Aug 21, 2024 start from $295.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caribe Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribe Hilton?

Self parking is available for USD 25 per night. Valet parking is available for USD 32 per day.

What time is check-in at Caribe Hilton?

Check-in start time: 4 PM; Check-in end time: 6 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribe Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribe Hilton located?

Located in San Juan Antiguo, this beachfront resort is in the historical district and within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within 15 minutes.

Caribe Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 658 out of 1240 reviews" "
Rating 8 - Good. 297 out of 1240 reviews" "
Rating 6 - Okay. 147 out of 1240 reviews" "
Rating 4 - Poor. 74 out of 1240 reviews" "
Rating 2 - Terrible. 64 out of 1240 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela Cristina de Resende da silva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was nice to be in caribe Hilton I’m pretty sure I’ll stay here more times very clean , the pool it’s amazing I really love it !
Stayed 3 nights in Jul 2024

6/10 Okay

Dominique

Traveled with family
Liked: Cleanliness, staff & service
The resort was decent. There was some damage to the bathroom walls. Other than that, the conditions were alright. The food at the restaurants on the resort is way too expensive. Three cheese burgers should not cost 85 dollars anywhere. All of the restaurants where overpriced.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities
History, warmth of the staff. Glad the pools got fixed by Friday our last day!
Stayed 1 night in Jul 2024

8/10 Good

Tenisha

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Deanna

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
To start off, the staff were amazing and very accommodating to any questions we had and the service was wonderful. Unfortunately the property and the amenities that they have were lacking. The dining is extremely limited. Our stay was very short and one night we ended up using Door Dash since the options were so limited. One of the restaurants appears to have been broken into and was temporarily closed. I will say the quesadillas you can get from the swim up bar were amazing. Trying to get a $2.50 pop from the vending machine did not work so we had to go to the shops and pay $5.00 each. One jacuzzi was unfortunately dirty and the other was broken and not hot whatsoever, would barely consider it even somewhat warm. The property is not in the best shape and could use some maintenance in all areas. Wiring by the swim up bar is close to the water and not enclosed in the plastic pipe to protect it from getting wet. Railings were shaky and not secure in the pool dividing the upper and lower pools. There were not enough umbrellas on the “beach”. If you use Uber or some other company to get to this resort they are only able to drop you off down the street and this did cause us some confusion on where you are supposed to go to get to the lobby. Tape and pieces of paper were stuck on the wall of our room. All and all it was pretty disappointing. I hate to be so negative but when I think about the reputation that Hilton has it is easy to feel disappointed with this experience.
Stayed 3 nights in Jul 2024

8/10 Good

Elizabeth, woodhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was that I paid for parking and they put a glue yellow label saying that I was parked illegally it was hard to take off the glass and no one helped
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing !! I have not one complaint besides the balcony sliding door being too hard to open& close, kept gettin stuck. Besides that, the room & view was amazing ! The food was great, front desk was helpful and nice. The housekeepers kept our room stocked so i didnt even have to call to ask for anything ! The pools were soo beautiful & relaxing . Wasnt freezing cold either. Beach was AMAZING ! Loved the location & everything about this Hotel. Thank you for having us Caribe Hilton !
Stayed 3 nights in Jul 2024

10/10 Excellent

Karrington

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several amenities & lots to do
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, very convenient
Stayed 4 nights in Jul 2024

6/10 Okay

Ikeya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful resort with beautiful property. I really loved the ice cream and cookie co cafe inside, they had amazing breakfast sandwiches that were more affordable than going to the Nectar restaurant for breakfast! The staff was so helpful, the first two nights after heading the neighbors constantly fighting I finally asked to change rooms and they switched us with no problem!
Stayed 5 nights in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a time we had, the pool was amazing!
Stayed 7 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Cons: overall, rooms need updating, “Beach” area is small and has dirt, not sand, laundry facilitiy has only one washer and one dryer for all guests to use. one elevator to main tower is broken. Water pressure is quite low, sometimes unable to get hot water (goes up to lukewarm). Garden wing ocean view… left side undecorated concrete…..right side, ocean and strip of hotels… decorate that concrete???? Pro: staff is very friendly and rooms are thoroughly cleaned. Direct view of ocean is beautiful. Beachside restaurants have good food.
Stayed 1 night in Jul 2024

10/10 Excellent

Kornisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Beautiful
Stayed 4 nights in Jul 2024

8/10 Good

Kimberly

Liked: Staff & service, property conditions & facilities
Rooms need updating. Room could have been cleaner. Most of the staff helpful and friendly . Overall a nice stay.
Stayed 3 nights in Jul 2024

4/10 Poor

Nina, Fisherville

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Don’t be fooled by the property pictures. The property is pretty run down, the pools were not operational for two days - they were dirty, tiles missing, super outdated. Property around the hotel is run down also. Not worth the money and not very Hilton like.
Stayed 7 nights in Jul 2024

10/10 Excellent

Dionne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly Staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ramzi

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 4 nights in Jul 2024

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been 48 years since I have been back home the hotel was wonderful the staff was great thank you for a great time be back soon
Stayed 3 nights in Jul 2024

2/10 Terrible

Cristal

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Horrible customer service. Staff at the front desk were rude. Waited to check in over two hours and they weren’t attentive about the situation until I contacted Expedia. They then continued to lie and say they called me so many times, which was a lie because I had my phone the whole time. Then when we checked out they had extra charges on my bill. I wish they were more understanding and kind about the situation. Sadly my family and I won’t be coming here again.
Stayed 2 nights in Jul 2024

8/10 Good

Brenda I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at a very convenient location. Entertainment is good. Staff were very nice. Mortan steakhouse was delicious. Only downfall was bed and pillows were ok.
Stayed 4 nights in Jul 2024

10/10 Excellent

ismaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would book again
Stayed 3 nights in Jul 2024

10/10 Excellent

Claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the availability to surrounding areas.
Stayed 7 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5