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Overview of El Conquistador Resort

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Scuba diving, snorkeling
Scuba diving, snorkeling
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.
Happy face icon
We went to Puerto Rico for our 40th wedding anniversary in December. Our daughter recommended that we stay at the El Conqauistador Resort and we were not disappointed. It was a beautiful resort! Everything was clean and the golf course and the pools were amazing! The staff was friendly and went out of their way to help us with anything we needed. Our room was clean and roomy with a nice spacious balcony and the ocean view was one of the most beautiful views I have ever seen!They are working on restoring the resort after the hurricane and they are doing a wonderful job in restoring all that was destroyed.Many of the ammenities were not yet open but that did not take away from our stay. It was close to the Rain Forest which was amazing, we loved the Fajordo area. We had a wonder time staying at this beautiful resort, we even extended our stay another day and hated to leave!We cant wait to come back again with our family and we look forward to seeing the resort restored to its full glory!

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 140°F

Explore the area

    Popular LocationEl Conquistador Golf Course17 min walk
    Popular LocationParque Nacional Balneario Seven Seas7 min drive
    Popular LocationLas Cabezas de San Juan Nature Reserve9 min drive
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)57 min drive
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  • Room, 1 King Bed, Ocean View

    4/5 guest room rating

    Room amenities

    • 400 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Ocean View
  • Suite, 1 King Bed

    Room amenities

    • 800 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed
  • Suite, 2 Bedrooms

    Room amenities

    • 800 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    More detailsSuite, 2 Bedrooms
  • Room, 2 Queen Beds, Ocean View

    4.4/5 guest room rating

    Room amenities

    • 400 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Ocean View
  • Room, 1 King Bed, Accessible

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible

About this area

Fajardo

Located in Fajardo, El Conquistador Resort is connected to the convention center. Carabali Rainforest Park is a popular attraction and the area's natural beauty can be seen at Laguna Grande and El Yunque National Forest. Traveling with kids? Consider Las Cabezas de San Juan Nature Reserve and JungleQui Rainforest Ecoadventure Park. With kayaking, motor boating, and sailing nearby, you'll find plenty of adventures in the water.
Visit our Fajardo travel guide
Popular Location

What's nearby

  • El Conquistador Golf Course - 17 min walk
  • Balneario Seven Seas - 5 min drive
  • Parque Nacional Balneario Seven Seas - 7 min drive
  • Las Cabezas de San Juan Nature Reserve - 9 min drive
  • Laguna Grande - 12 min drive

Getting around

  • AirportLuis Munoz Marin Intl. Airport (SJU) - 57 min drive

Restaurants

  • El Cafecito — 1 min walk
  • Cafe Bella Vista — 1 min walk
  • La Estación — 14 min walk
  • Calizo Seafood Restaurant — 19 min walk
  • Kasavista — 5 min drive

About this property

El Conquistador Resort

4-star beach resort with a golf course
Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center or a children's pool. All 230 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include Netflix, DVD players, and LCD TVs.
El Conquistador Resort offers 230 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 5.00 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: USD 19.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 24-hour pool access
  • 18 holes of golf
  • 2 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Fitness center
  • Golf driving range
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 50 meeting rooms
  • Business center
  • Conference center (20000 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • DVD player
  • iPod dock
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 3 2020 to February 9 2021 (dates subject to change).
The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
  • Beach
  • Water park
The property will be renovating from January 03 2020 to December 31 2020 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Elevator
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Parking area
  • Select guestrooms
  • Spa
  • Tennis courts
  • Water park
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: USD 0 (one-way), (from 3 to 12 years old)
  • Self parking fee: USD 5.00 per night (in/out privileges)
  • Late check-out fee: USD 65 (subject to availability)
  • In-room microwave fee: USD 15 per day
  • Crib (infant bed) fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Resort
El Conquistador Resort Fajardo
El Conquistador Resort Resort Fajardo

Frequently asked questions

Can I cancel my reservation for free at El Conquistador Resort and receive a full refund?
Yes, El Conquistador Resort offers free cancellation on select room rates, because flexibility matters! Please refer to El Conquistador Resort cancellation policy on our site for more details about any exclusions or requirements.
Does El Conquistador Resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.
Is El Conquistador Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at El Conquistador Resort?
Self parking is available for USD 5.00 per night.
What time is check-in at El Conquistador Resort?
Check-in is from 4 PM - midnight.
What time is check-out at El Conquistador Resort?
Check-out is at 11 AM. Late check-out is available for USD 65 (subject to availability).
Does El Conquistador Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 70 per vehicle, one-way, applies.
Where is El Conquistador Resort located?
This family-friendly Fajardo resort is located on the waterfront, within 3 mi (5 km) of El Conquistador Golf Course and Laguna Grande. El Yunque National Forest and Azul Beach are also within 9 mi (15 km).
3.8
Good
5 - Excellent
56
4 - Good
44
3 - Okay
18
2 - Poor
15
1 - Terrible
11

4.0/5

Cleanliness

4.2/5

Staff & service

3.2/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort
We went to Puerto Rico for our 40th wedding anniversary in December. Our daughter recommended that we stay at the El Conqauistador Resort and we were not disappointed. It was a beautiful resort! Everything was clean and the golf course and the pools were amazing! The staff was friendly and went out of their way to help us with anything we needed. Our room was clean and roomy with a nice spacious balcony and the ocean view was one of the most beautiful views I have ever seen!They are working on restoring the resort after the hurricane and they are doing a wonderful job in restoring all that was destroyed.Many of the ammenities were not yet open but that did not take away from our stay. It was close to the Rain Forest which was amazing, we loved the Fajordo area. We had a wonder time staying at this beautiful resort, we even extended our stay another day and hated to leave!We cant wait to come back again with our family and we look forward to seeing the resort restored to its full glory!
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities
The El Conquistador is beautiful and the people there are wonderful and welcoming. That said, the facility, needs attention from the aftermath of Maria. It is clear that they are making every effort to bring the place back and every guest there agreed that they will be successful. Please fix the payment system: allow charges to rooms, have hand held devices for payments. Up the breakfast buffet: the coffee is great, juice and fruit are great, but the eggs need some help. In our room, Netflix was awesome for the rainy afternoon we had, but the sink faucet was ready to fall off and the door did not close correctly and barely locked. The tiny details as you walk around the building need tending to. How about places to get drinking water? We loved the resident birds, the very helpful and fun staff and the pools were amazing. And the view is just unbelievable. Keep up the great work!
Stayed 2 nights in Dec 2019

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at the resort was working. All the restaurants were closed, as was the water park, Palomino Island.
Stayed 2 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and super friendly staff
We had a great stay at the hotel. We happened to time our visit during the first night of the COVID-19 curfew etc. in Puerto Rico so we couldn't use the whole facility, but the staff was very accommodating throughout all of it. And the hotel room was a very comfortable place to be "stuck"
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all the whole island is recovering from Hurricane Maria, that being said the hotel was still amazing under its construction. The people of Puerto Rico are resilient and strong. They made my family and I comfortable. I will return to to this hotel in Fajardo .
Stayed 4 nights in Nov 2019

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