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San Juan Airport Hotel

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Outdoor spa tub
Standard Room, 1 King Bed | Living room | 55-inch TV with satellite channels, table tennis table, books
Standard Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board
Junior Studio Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Overview of San Juan Airport Hotel

San Juan Airport Hotel

3.0 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
LMM International Airport, Terminal D Airport Hotel (SJU), Carolina, 00937

Explore the area

  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)3 min walk

Room options

About this area

Carolina

Located near the beach, San Juan Airport Hotel is in Isla Verde neighborhood and is connected to the airport. Castillo de San Cristobal and La Fortaleza are notable landmarks, and the area's natural beauty can be seen at Condado Beach and El Yunque National Forest. Traveling with kids? Consider Punto Verde, or check out an event or a game at Hiram Bithorn Stadium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby.

Getting around

  • Pinero Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 3 min walk

Restaurants

  • Arepas Chamo - 4 min drive
  • Nagoya Japanese Cuisine - 4 min drive
  • Entrevinos - 4 min drive
  • Las Canarias Restaurant - 4 min drive
  • Mi Casita - 4 min drive

About this property

San Juan Airport Hotel

3-star family-friendly hotel revitalized in 2019 and located in the heart of Isla Verde
You can look forward to free full breakfast, 10 beach bars, and a terrace at San Juan Airport Hotel. For some rest and relaxation, visit the 2 hot tubs. Be sure to enjoy a meal at Campo Verde Latin Cuisine, the onsite restaurant. Enjoy the 24-hour gym, as well as activities like beach volleyball. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • Self parking (surcharge), a billiards/pool table, and a porter/bellhop
  • Tour/ticket assistance, books, and luggage storage
  • An elevator, evening entertainment, and concierge services
  • Guest reviews say good things about the helpful staff and proximity to the airport
Room features
All guestrooms at San Juan Airport Hotel feature comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guests reviews speak well of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 28.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 5:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 10 beach bars and 1 bar
  • Room service available

Restaurants on site

  • Campo Verde Latin Cuisine

Things to do

  • 24-hour fitness center
  • 2 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3000 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Beach umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Games
  • Renovated entire property - September 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property is located inside Luis Munoz Marin International Airport.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 28.00 per day
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

San Juan Airport Hotel
San Juan Airport Hotel Hotel
San Juan Airport Hotel Carolina
San Juan Airport Hotel Hotel Carolina

Frequently asked questions

Is San Juan Airport Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 80 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at San Juan Airport Hotel?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at San Juan Airport Hotel on Oct 8, 2022 start from $185.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at San Juan Airport Hotel?

Self parking is available for USD 28.00 per day.

What time is check-in at San Juan Airport Hotel?

Check-in is from 4:00 PM - anytime. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at San Juan Airport Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is San Juan Airport Hotel located?

Located near the beach, this family-friendly hotel is within 9 mi (15 km) of Condado Beach, Puerto Rico Convention Center, and Pier 1. Castillo de San Cristobal and La Fortaleza are also within 9 mi (15 km).

Can I cancel my reservation for free at San Juan Airport Hotel and receive a full refund?

Yes, San Juan Airport Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to San Juan Airport Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 647 out of 1645 reviews
5 - Excellent 39%
Rating 4 - Good. 517 out of 1645 reviews
4 - Good 31%
Rating 3 - Okay. 250 out of 1645 reviews
3 - Okay 15%
Rating 2 - Poor. 127 out of 1645 reviews
2 - Poor 8%
Rating 1 - Terrible. 104 out of 1645 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Craig
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and I was very happy with the stay. Hotel was clean, quiet and plenty of amenities. My only complaint was the difficulty in finding it in the terminal, hardly any signs and no directions given in confirmation or on their website. They need to be more specific than saying located in Terminal D, especially with the construction going on in Terminal D at this time,
Stayed 1 night in Sep 2022

3/5 Okay

John
Liked: Cleanliness
It’s an airport hotel. You are only there for the convenience
Stayed 1 night in Sep 2022

2/5 Poor

Allan
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Liked the place because of it's location. Didn't like because I don't have internet and room entertainment.
Stayed 1 night in Sep 2022

4/5 Good

Betty, Vieques
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, I was able to check in early which was very helpful since a Tropical Storm was coming. The only 'issue' I had was that the window shade would not go down to darken the room - it was not a big deal. Thanks
Stayed 1 night in Sep 2022

5/5 Excellent

Kristine
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and accommodating. The room was clean. Wish there was a pool although there were hot tubs that were relaxing but for an 11 and 12 year old that were with me. Wasn’t much for them to do. They enjoyed the workout room and learning the different exercises
Stayed 1 night in Sep 2022

4/5 Good

Jose
Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Cafeteria staff was awesome. Thanks.
Stayed 1 night in Sep 2022

4/5 Good

Natacha
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not like was the excessive noise in the rooms. They should have noise canceling windows.
Stayed 1 night in Sep 2022

4/5 Good

Charles
Liked: Staff & service, amenities, property conditions & facilities
Stayed for a night on my way to Tortola. Very pleasant accommodations which are at the airport. Relatively quiet at night and a small but comfortable room. Good shower and bathroom. Very clean. Breakfast is good. Wouldn't stay here long term if vacationing in Puerto Rico but was a comfort stay to make my flight the next day.
Stayed 1 night in Sep 2022

3/5 Okay

Maria
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs a renovation.
Stayed 1 night in Sep 2022

2/5 Poor

Gloria
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were dirty and room smelled like urine, hallways smelled like the carpets were not ever cleaned.
Stayed 1 night in Sep 2022