Hotel Nena

Property class: 3.5

Choose dates to view prices

Reviews

9.6 out of 10
Exceptional

Rooftop views over San Miguel’s skyline

Hotel Nena is an adults-only boutique stay in downtown San Miguel de Allende, set in a beautifully restored heritage building with a grand portal entrance. Days can start with complimentary Mediterranean or continental breakfast, then shift to a swim in the heated outdoor pool. After dark, head up to the Sky Lounge Bar & Tapas for drinks with city views.

  • Dine at La Doña

    Modern refined Mexican cooking spotlights local ingredients and wood-fired dishes.

  • Rooftop pool and skyline views

    Swim and sip with panoramic vistas, including views of the Parroquia.

  • Strollable Zona Centro base

    Stay in the UNESCO-listed core, surrounded by galleries, cafes, and shops.

Amenities

  • In-room massage services by prior appointment
  • Dedicated wellness space for massages and facials
  • Cultural events and workshops hosted on-site
  • Guided city tours of markets and galleries
  • Rooms with air conditioning, minibar, safe
  • Complimentary Wi-Fi plus slippers and bathrobes
These property details are summarized by AI

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room, 2 Double Beds

A hotel room with two beds, a desk with a lamp, a telephone, and a framed picture on the wall.

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

A bedroom with a large bed, a headboard, a wall-mounted artwork, and a pendant light.

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a nightstand, a lamp, a headboard with a decorative panel, and a framed artwork on the wall.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

A bedroom with a large bed, a wooden headboard, a bedside table with a lamp, a bench, and a painting on the wall.

Grand Room

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

A weathered wooden door with a textured glass panel and a nameplate reading "Johanna" on a plain wall.

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1711 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Located in San Miguel de Allende, Hotel Nena is in the city center. Ignacio Ramírez Market is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Allende Garden and Escuela de Bellas Artes. Temple of San Francisco and Church of San Miguel Arcángel are two other places to visit that come recommended. Be sure not to miss outdoor adventures like horse riding and hiking/biking trails. Visit our San Miguel de Allende travel guide
Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • A bustling square with historic buildings, a prominent cathedral, and market stalls.
    Church of San Miguel Arcángel
    3 min walk - 0.2 miles
  • A historic church with a tall spire, surrounded by well-maintained trees and a paved walkway.
    Allende Garden
    3 min walk - 0.2 miles
  • A red gate with a sign reading "Parque Benito Juarez" leading to a palm tree-lined path.
    Juarez Park
    7 min walk - 0.4 miles
  • San Miguel de Allende Historical Museum
    3 min walk - 0.2 miles
  • Temple of San Francisco
    3 min walk - 0.2 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    77 min drive

Restaurants

  • San Agustín
    1 min walk
  • El Correo
    2 min walk
  • La Coronela
    2 min walk
  • Los Milagros
    3 min walk
  • La Hija Del Manantial
    2 min walk

About this property

Hotel Nena

  • Hotel near Allende Garden
  • Located close to Temple of San Francisco and Ignacio Ramírez Market, Hotel Nena provides free full breakfast, a terrace, and a fireplace in the lobby. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool along with free cabanas and pool umbrellas
    • Free self parking and valet parking
    • A roundtrip airport shuttle (surcharge), access to a nearby health club, and concierge services
    • Luggage storage, tour/ticket assistance, and a 24-hour front desk
    • Guest reviews say great things about the dining options, breakfast, and helpful staff
  • Room features
  • All guestrooms at Hotel Nena boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • 46-inch flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1300.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Nena have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Hotel Nena pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 lbs per pet. There's a fee of MXN 1000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Nena?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Nena?

Check-out is at noon.

Does Hotel Nena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 3800 per vehicle applies.

Where is Hotel Nena located?

Located in Zona Centro, this hotel is within a 5-minute walk of Temple of San Francisco, Allende Garden, and San Miguel de Allende Historical Museum. Ignacio Ramírez Market and Church of San Miguel Arcángel are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Nena Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 407 out of 508 reviews
Rating 8 - Good. 76 out of 508 reviews
Rating 6 - Okay. 12 out of 508 reviews
Rating 4 - Poor. 8 out of 508 reviews
Rating 2 - Terrible. 5 out of 508 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent breakfast.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, bath & breakfast. Convenient location, helpful staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance, hotel was clean, cute, and perfect for our stay. Staff were welcoming and friendly. I will there again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent service, excellent food
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean. Breakfast started kind of late though at 9:00 am. Everything great. Location was fantastic.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. The staff was friendly and very polite very helpful the hotel was hacienda style. Very historic and very relaxed atmosphere. The food was very good and presented very unique.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fab spot, well located …a gem!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing . Room was perfect and the restaurant located in the hotel was excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, relaxed, with excellent staff and superb location. Will stay at again when we return to San Miguel de Allende.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The breakfast was nice. The roof top bar very nice. The room was very hot but they were able to get a fan that helped some. Diego our driver from the airport was very friendly and kind.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, breakfast included through restaurant (La Dona) each morning, nice room, great housekeeping, and good value for money, and very walkable location.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Sadly what started off as a lovely hotel ended up as a disaster. While the hotel is in a great location and has some nice features, on the last morning my friend woke to find her jewelry had been taken from the room. When we brought to attention of staff they didn’t seem fussed, she followed up via email and the response was unhelpful and so the whole experience was ruined. The pieces were not expensive but sentimental and the lack of concern or care for the distress caused was shocking.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel. Very clean, great location and amazing staff. The restaurant in the hotel has great food. Definitely recommend.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff excellent location.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great hotel. Great location and friendly staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Hotel nena was a beautiful property to stay at. Location was perfect and the staff and concierge were incredibly helpful and always willing to help. Highly recommend!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a perfect location in San Miguel walking distance to everything. Clean, great staff, great restaurant and bar too. Would go back again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good attention to guests and exceptional staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean comfortable room, excellent staff! Great location!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room was impeccable and made us feel like home. Reception was very accommodating and responsive. Breakfast was delicious too. We’ll definitely come back
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay here! The service was excellent from start to finish. The staff went above and beyond—they were incredibly friendly, helpful, and even took the time to help us arrange rides whenever we needed to go somewhere. ​Our room was spotless and very clean, and the views from the property were stunning. Another major highlight was the food. Breakfast was included, which was a fantastic perk, and the on-site restaurant, La Doña, was a 10/10! I highly recommend dining there. We will definitely be back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and the service were great. Perfect location with really nice amenities and very helpful front desk. We would definitely choose this hotel again.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our 3 week stay at Hotel Nena was excellent. The facility itself is amazing with a wonderful historic ambience incorporated with modern amenities. Staff were friendly and very attentive to our needs and it was nice to have a morning breakfast provided in the onsite restaurant. Wifi was very good. The central location allowed us to comfortably walk to many of the wonderful sites San Miguel de Allende has to offer.
Stayed 20 nights in Feb 2026