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Hilton Garden Inn Santa Marta

Photo gallery for Hilton Garden Inn Santa Marta

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Hilton Garden Inn Santa Marta

Hilton Garden Inn Santa Marta

3.5 star property

4.3/5 Excellent

Top rated for cleanliness (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
Carrera 1C No. 24-04, Santa Marta

Explore the area

  • Popular LocationMarina Santa Marta3 min walk
  • Popular LocationSanta Marta Beach5 min walk
  • Popular LocationTairona Gold Museum11 min walk
  • AirportSanta Marta (SMR-Simon Bolivar)34 min drive

Room options

About this area

Santa Marta

Located in Santa Marta, Hilton Garden Inn Santa Marta is near the beach. Customs House and Quinta de San Pedro Alejandrino are local landmarks, and travelers looking to shop may want to visit Arrecife Shopping Center and Zazue.

What's nearby

  • Marina Santa Marta - 3 min walk
  • Old San Juan de Dios Hospital Museum - 4 min walk
  • Santa Marta Beach - 5 min walk
  • Parque de Los Novios - 7 min walk
  • Tairona Gold Museum - 11 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 34 min drive

Restaurants

  • Rocoto - 6 min walk
  • Tronco Burrito - 7 min walk
  • Hemingway - 7 min walk
  • Soul food - 7 min walk
  • Ouzo - 7 min walk

About this property

Hilton Garden Inn Santa Marta

3.5-star hotel, remodeled in 2018
At Hilton Garden Inn Santa Marta, you can look forward to a poolside bar, a terrace, and a garden. Be sure to enjoy a meal at Garden Grille & Bar, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking and valet parking
  • Full breakfast (surcharge), concierge services, and a front desk safe
  • Smoke-free premises, luggage storage, and multilingual staff
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hilton Garden Inn Santa Marta offer perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: COP 35000 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

87% of travelers were happy with check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: COP 35000 per person (approximately)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta

Frequently asked questions

Does Hilton Garden Inn Santa Marta have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn Santa Marta?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Marta on Oct 19, 2022 start from $70.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santa Marta pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 50000 per pet, per night. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Santa Marta?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Garden Inn Santa Marta?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Santa Marta?

Check-out is at noon.

Where is Hilton Garden Inn Santa Marta located?

Situated near the beach, this hotel is within a 5-minute walk of Magdalena River, Marina Santa Marta, and Old San Juan de Dios Hospital Museum. Bahia de Santa Marta and Santa Marta Beach are also within 5 minutes.

Can I cancel my reservation for free at Hilton Garden Inn Santa Marta and receive a full refund?

Yes, Hilton Garden Inn Santa Marta offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Santa Marta cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 281 out of 464 reviews
5 - Excellent 61%
Rating 4 - Good. 113 out of 464 reviews
4 - Good 24%
Rating 3 - Okay. 34 out of 464 reviews
3 - Okay 7%
Rating 2 - Poor. 20 out of 464 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 464 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Christopher Todd
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff!! We stayed there for a week. We speak almost no Spanish. Clean, comfortable, modern rooms with a huge shower. Plenty of hot water. A/C kept the room cold. Great rooftop bar and pool. I can't say enough about the staff. This hotel was as good or better than any hotel in the US.
Stayed 7 nights in Sep 2022

5/5 Excellent

Robinson Bernal
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente es muy amable Te tratan bien y con respeto.
Stayed 3 nights in Aug 2022

5/5 Excellent

Andres
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectful people are very aware take care of you cleaness
Stayed 2 nights in Aug 2022

4/5 Good

Eileen Anneth
Traveled with family
Liked: Staff & service, property conditions & facilities
Good experience
Stayed 3 nights in Aug 2022

2/5 Poor

oscar
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel well but we did not like us to pay an extra cost for breakfast and seen the sea but the view went to old buildings, We feel cheated
Stayed 1 night in Aug 2022

3/5 Okay

Christopher
Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast and dining was good food at a good price. The facility was clean, secure and the staff was friendly. The mattresses were hard and springy which not what I expected from this hotel brand. Also the hallways were not being air conditioned to save money. The hallways were provisioned with a/c vents. The room thermostat would periodically reset itself to a warmer temperature which was annoying in middle of the night. We also had problems with the shower which never seemed to regulate the temp and it was hot in all positions with a lack of pressure. The bathroom door was an opaque sliding glass door which was a unique design but it would make a clanging noise when opening and closing them and you could not only hear yours, you could hear them banging in the other rooms as well. Due to the mattresses being so hard and cheap and the room thermostat issue we were glad when our three night stay was over. I was disappointed to have spent what I did for this room when I could have paid much less in another hotel. I expected more from a U.S. brand hotel.
Stayed 3 nights in Jul 2022

5/5 Excellent

Malena
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Jun 2022

4/5 Good

Lorena
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Small pool. Towels not available for the pool.
Stayed 2 nights in Jun 2022

5/5 Excellent

Maria
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fabulous restaurant area and the food
Stayed 2 nights in Jun 2022

5/5 Excellent

Maria
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The only suggestion would be to expand room service hours to include breakfast and lunch.
Stayed 3 nights in Jun 2022