COVID-19 restrictions

See detailsOpens in a new window

Hilton Garden Inn Santa Marta

Photo gallery for Hilton Garden Inn Santa Marta

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Overview of Hilton Garden Inn Santa Marta

Hilton Garden Inn Santa Marta

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Carrera 1C No. 24-04, Santa Marta

Explore the area

  • Popular LocationMarina Santa Marta3 min walk
  • Popular LocationOld San Juan de Dios Hospital Museum4 min walk
  • Popular LocationSanta Marta Beach5 min walk
  • AirportSanta Marta (SMR-Simon Bolivar)14 min drive

Choose dates to view prices

About this area

Santa Marta

Located in Santa Marta, Hilton Garden Inn Santa Marta is near the beach. Customs House and Quinta de San Pedro Alejandrino are local landmarks, and the area's natural beauty can be seen at Tayrona National Natural Park and Magdalena River. Mundo Marino Aquarium and Rodadero Sea Aquarium and Museum are also worth visiting.

What's nearby

  • Marina Santa Marta - 3 min walk
  • Old San Juan de Dios Hospital Museum - 4 min walk
  • Santa Marta Beach - 5 min walk
  • Parque de Los Novios - 7 min walk
  • Camellón Rodrigo de Bastidas Park - 10 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 14 min drive

Restaurants

  • Garden Grille & Bar — 1 min walk
  • Las Mil y Una Noche — 6 min walk
  • Hemingway — 7 min walk
  • Entre Cuates — 7 min walk
  • Ouzo — 7 min walk

About this property

Hilton Garden Inn Santa Marta

3.5-star hotel with free valet parking and restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. All 132 soundproofed rooms provide free WiFi, free wired Internet, and room service. Flat-screen TVs, refrigerators, and free local calls are among the other amenities available to guests.
Hilton Garden Inn Santa Marta offers 132 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Santa Marta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: COP 35000 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: COP 35000 per person (approximately)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 222 out of 357 reviews
5 - Excellent 62%
Rating 4 - Good. 84 out of 357 reviews
4 - Good 24%
Rating 3 - Okay. 29 out of 357 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 357 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 357 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My highlight to the stay at Hilton Garden was the staff. From the front desk, to the restaurant, to the housekeepers and even to the guard downstairs, every one was kind, attentive and respectful. The breakfast and room was awesome but the staff were above and beyond. Thank you for making our stay so wonderful.
Stayed 7 nights in Aug 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nothing special I found in the restaurant services, and particularly the staff of the restaurant need more training when taking the food order from the restroom.
Stayed 3 nights in Aug 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Food is not so good compared to Marriott
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast, it was delicious! Our bed was clean and comfortable. I think they need to put up some signs to indicate how the hotel works, like elevator and room directions to.use the smart card.
Stayed 2 nights in Jul 2021