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Mercure Santiago Centro

Photo gallery for Mercure Santiago Centro

Pool views, open daily
Front of property
Down comforters, Tempur-Pedic beds, minibar, in-room safe
Standard Room, 2 Twin Beds | Down comforters, Tempur-Pedic beds, minibar, in-room safe
Reception

Overview of Mercure Santiago Centro

Mercure Santiago Centro

3.5 star property
8.2 out of 10 Very Good
8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000

Explore the area

  • Popular LocationSanta Lucia Hill6 min walk
  • Popular LocationPlaza de Armas10 min walk
  • Popular LocationPalacio de la Moneda11 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)21 min drive

Room options

About this area

Santiago

Mercure Santiago Centro is located in Downtown Santiago, a neighborhood in Santiago, and is near a metro station. National Archive and San Francisco Church are notable landmarks, and travelers looking to shop may want to visit Vivo Imperio and Lastarria District. Pontifical Catholic University of Chile and Santa Lucia Hill are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Guests love the hotel's convenience to public transportation: Santa Lucia Station is 3 minutes by foot and University of Chile Station is 7 minutes.
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Map

What's nearby

  • San Francisco Church - 3 min walk
  • National Archive - 3 min walk
  • Santa Lucia Hill - 6 min walk
  • Plaza de Armas - 10 min walk
  • Palacio de la Moneda - 11 min walk

Getting around

  • Santa Lucia Station - 3 min walk
  • Santiago Central Station - 6 min drive
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • Subway Santa Lucía - 1 min walk
  • Da Dino - 2 min walk
  • Pizzería y Sandwichería Imperio - 1 min walk
  • La Esquina - 2 min walk
  • Restaurant Amaranto - 1 min walk

About this property

Mercure Santiago Centro

3.5-star hotel in Downtown Santiago, rejuvenated in 2017
Located close to National Archive and San Francisco Church, Mercure Santiago Centro provides a roundtrip airport shuttle, a poolside bar, and a terrace. The onsite restaurant, Amaranto, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Meeting rooms, a computer station, and multilingual staff
  • Guest reviews give top marks for the breakfast and central location
Room features
All 142 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Tempur-Pedic beds, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CLP 8,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: CLP 10,700 for adults and CLP 10,700 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Cobre
  • Nimbus

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,019 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Renovated entire property - October 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 27000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 10700 for adults and CLP 10700 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one way)
  • Self parking fee: CLP 8400.00 per day
  • Late check-out fee: CLP 49000 (subject to availability)
  • Rollaway bed fee: CLP 27000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro have a pool?

Yes, this property has an outdoor pool. Pool access is from 11:00 AM–7:00 PM.

How much does it cost to stay at Mercure Santiago Centro?

As of Jun 7, 2023, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on Jun 29, 2023 start from $66.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Santiago Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Santiago Centro?

Self parking is available for CLP 8400.00 per day.

What time is check-in at Mercure Santiago Centro?

Check-in is from 3:00 PM - midnight.

What time is check-out at Mercure Santiago Centro?

Check-out is at noon. Late check-out is available for CLP 49000 (subject to availability).

Does Mercure Santiago Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 25000 per vehicle applies.

Where is Mercure Santiago Centro located?

Located in Downtown Santiago, this hotel is within a 5-minute walk of San Francisco Church, National Archive, and Pontifical Catholic University of Chile. Barrio París-Londres and Municipal Theatre of Santiago are also within 10 minutes. Santa Lucia Station is only a 3-minute walk and University of Chile Station is 7 minutes.

Mercure Santiago Centro Reviews

Mercure Santiago Centro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 292 out of 727 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 304 out of 727 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 88 out of 727 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 22 out of 727 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 21 out of 727 reviews" "
" "2 - Terrible 3%

8.5/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Central Location
Modern facility, moderately good breakfast, front desk service very good, great central location but curbside appeal sorely lacking, traffic noise was well-muffled but the internal venting of air was very loud, air conditioning was good but,when on, the monitoring light lit up the room at night, daily cleaning was very inconsistent
Stayed 4 nights in Feb 2023

8/10 Good

Alvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location and beautiful hotel
Stayed 3 nights in Feb 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our 1st visit to Santiago Chile
We enjoyed the Mercure Santiago Centro hotel. The hotel was very clean and the staff were very helpful and friendly. My wife especially enjoyed using the pool all three afternoons during our stay. The hotel staff also helped us with our questions about where to eat and shop and finding the nearby Hop On Hop Off bus stop. We highly recommend the Mercure and would stay here again.
Stayed 3 nights in Jan 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great location
Stayed 4 nights in Jan 2023

10/10 Excellent

Yolanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, excellent facilities and kind staff
Stayed 3 nights in Jan 2023

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y limpieza
Stayed 5 nights in Jan 2023

8/10 Good

CHUNG-YUEN JOHNNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2023

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value
Clean and comfortable, excellent location, fine breakfast, very good overall value. The only issue was that the airport taxi we booked through the hotel didn’t show
Stayed 4 nights in Jan 2023

8/10 Good

Michelle, Sheboygan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and hotel was well kept with pleasing decor

General hotel information

Reasons to Book
Great Location & Outdoor Pool
Star Rating
3.5
Nearest Airport
Santiago (SCL-Arturo Merino Benitez)
Address
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana