Solace Hotel Santiago

4.0 star property
Upscale hotel with a shuttle to the slopes

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Poolside bar
Lobby sitting area

Reviews

9.4

Exceptional

Popular amenities

  • Bar
    BarBar
  • Spa
    SpaSpa
  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Gym
    GymGym
  • Room service
    Room serviceRoom service

Most relevant reviews

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About the neighborhood

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

What's nearby

  • Clínica Indisa - 10 min walk
  • Costanera Center - 14 min walk
  • Plaza de Armas - 4 min drive
  • Medical Center Hospital Worker - 4 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Sangucados - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Upscale hotel near Clinica Santa Maria
Located close to San Cristobal Hill and National History Museum, Solace Hotel Santiago provides free breakfast, a poolside bar, and a free daily manager's reception. Hit the slopes at this hotel featuring a ski shuttle. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Zafferano, offers breakfast, lunch, dinner, and light fare. In addition to a rooftop terrace and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and a computer station
  • An elevator, a 24-hour front desk, and multilingual staff
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All 108 rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal outdoor pool closes in April
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Solace Hotel Santiago?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on Aug 3, 2024 start from $177.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Solace Hotel Santiago pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Solace Hotel Santiago?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Solace Hotel Santiago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Solace Hotel Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Solace Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 75 per vehicle applies.

Where is Solace Hotel Santiago located?

Conveniently near skiing facilities, this Providencia hotel is located in a shopping district within 3 mi (5 km) of Clinica Santa Maria, Santiago Town Square, and National History Museum. San Cristobal Hill and Plaza de la Constitucion are also within 3 mi (5 km). Pedro de Valdivia Station is only a 3-minute walk and Los Leones Station is 9 minutes.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 966 reviews" "
Rating 8 - Good. 171 out of 966 reviews" "
Rating 6 - Okay. 30 out of 966 reviews" "
Rating 4 - Poor. 13 out of 966 reviews" "
Rating 2 - Terrible. 6 out of 966 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Essy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpful, rooms are spacious and very organized. Free minibar with sodas and water, coffe and tea 24/7. Breakfast is really good and healthy options, waiters in breakfast area are very kind and helpful. Loved ny stay and would definitely recommend
Stayed 5 nights in Jul 2024

10/10 Excellent

Paulo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel surpassed my expectations. It is modern, clean and the area around it is safe and has dining options within walking distance. Staff was very friendly and breakfast was very good. The bed is comfortable as expected. I would definitely stay there again if I go back to Santiago.
Stayed 4 nights in Jul 2024

10/10 Excellent

QIANRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness, amenities
Nice Hotel , good location , I recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff i have ever had at a hotel. Friendly, helpful and willi g to work through language barrier
Stayed 6 nights in May 2024

8/10 Good

Ying

Stayed 2 nights in May 2024

2/10 Terrible

Roman, New Caney

Stayed 1 night in May 2024

4/10 Poor

Roman, New Caney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong “piss/urine” smell on the 10th floor and inside the rooms. A/c and heater are so loud - you can sleep at all. Sink and toilet are on the opposite side of the room from the shower, this is ridiculous. The entire room feels and smells dated and overused. That piss smell is digusting. This is their best suite, I can imagine what a going on in the cheaper rooms. Breakfast is the same and very limited, takes forever to get fried eggs you order.. front desk (two gay guys) do not how to operate the system and laughing at guests.. location is not very good either..
Stayed 3 nights in May 2024

2/10 Terrible

Climate Lead

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very bad, unfriendly and things are not as depicted. The room was not as clean as expected. There was an horrible smell in the bathroom all the time. The breakfast is very limited (eggs, toast, bad coffee, fruits and one or two pastries). Staff was always unfriendly and useless. We cannot recommend this place.
Stayed 5 nights in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, clean room and comfortable bed to rest, safe area and 2 min walk to subway.
Stayed 6 nights in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location...2 min walk to subway, close to restaurants and shopping, safe area (a few embassies close by). Room was clean and bed was very comfortable, friendly staff and great views from the rooftop.
Stayed 4 nights in May 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Rooms were clean and comfortable. Rooftop bar was a nice place to enjoy a drink, though the food wasn’t great.
Stayed 3 nights in May 2024

10/10 Excellent

Amarbani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful with amazing rooftop pool views. The breakfast was great and all the staff was very nice. Felipe, Giovanni, Evelyn, Miguel, Jordan and Ignacio were all very helpful!

10/10 Excellent

QIANRU

Stayed 2 nights in Apr 2024

10/10 Excellent

Mr Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

MARIA VITORIA

Stayed 6 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel, great service and amazing rooftop. Food was excellent, drinks were great.
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with brilliant staff in a lovely location. Would definitely stay again
Stayed 4 nights in Apr 2024

6/10 Okay

Ravi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel with decent breakfast. Convenient location. The air conditioning didn't work in our room. The clothes iron was leaking water.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were amazing and very helpful, the upstairs, pool bar, and pool deck were beautiful and relaxing, and the room was beautiful with every amenity covered. Definitely would go back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stylish hotel, comfortable room, friendly staff. 2 minutes walk from metro station.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Wenxia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Juan Carlos

Stayed 5 nights in Apr 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar and pool is outstanding. A very secure and safe property with excellent staff
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0