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Solace Hotel Santiago

Photo gallery for Solace Hotel Santiago

Property entrance
Seasonal outdoor pool
Seasonal outdoor pool
Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Solace Hotel Santiago

Solace Hotel Santiago

4.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

Explore the area

  • Popular LocationClínica Indisa10 min walk
  • Popular LocationCostanera Center14 min walk
  • Popular LocationGran Torre Santiago17 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)17 min drive

Room options

About this area

Santiago

Solace Hotel Santiago is located in Providencia, a neighborhood in Santiago, and is in a shopping district and near a metro station. Fantasilandia is a popular attraction and the area's natural beauty can be seen at Plaza de la Constitucion and San Cristobal Hill. Looking to enjoy an event or a game? See what's going on at Julio Martinez Pradanos National Stadium or Estadio Monumental David Arellano.

What's nearby

  • Sculpture Park - 6 min walk
  • Clínica Indisa - 10 min walk
  • Costanera Center - 14 min walk
  • Santiago Metropolitan Park - 16 min walk
  • Gran Torre Santiago - 17 min walk

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Santiago Central Station - 23 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • La Pizza Nostra - 3 min walk
  • Juan Valdez Café - 3 min walk
  • Lomit's - 3 min walk
  • Starbucks - 4 min walk
  • Liguria - 4 min walk

About this property

Solace Hotel Santiago

4-star hotel located in Providencia
Located close to Clinica Santa Maria and San Cristobal Hill, Solace Hotel Santiago provides a roundtrip airport shuttle, a poolside bar, and a free daily manager's reception. Hit the slopes at this hotel featuring a ski shuttle. Treat yourself to a massage or other spa services. The onsite restaurant, Zafferano, features local and international cuisine and light fare. In addition to a rooftop terrace and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and an area shuttle
  • An area shuttle, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the first-rate property condition
Room features
All 108 rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: USD 18 for adults and USD 18 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 18 for adults and USD 18 for children (approximately)
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from November to April
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Solace Hotel Santiago?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on Feb 3, 2023 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Solace Hotel Santiago pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Solace Hotel Santiago?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Solace Hotel Santiago?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Solace Hotel Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Solace Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 75 per vehicle applies.

Where is Solace Hotel Santiago located?

Conveniently near skiing facilities, this Providencia hotel is located in a shopping district within 3 mi (5 km) of Clinica Santa Maria, Santiago Town Square, and National History Museum. San Cristobal Hill and Plaza de la Constitucion are also within 3 mi (5 km). Pedro de Valdivia Station is only a 3-minute walk and Los Leones Station is 9 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 460 out of 619 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 128 out of 619 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 20 out of 619 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 8 out of 619 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 619 reviews" "
" "2 - Terrible 0%

9.5/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Solmaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . And very helpful staffs . Really good breakfast buffet .
Stayed 3 nights in Jan 2023

10/10 Excellent

Peter, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice smaller hotel with younger staff. The neighborhood has a lot of closeby restaurants and the subway is a block away.

8/10 Good

lesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice to sit on rooftop by the pool and have a cold drink in the late afternoon

10/10 Excellent

Arun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice upscale hotel, staff is friendly, building is kept clean and tidy, great breakfast. Highly recommend

10/10 Excellent

Chrystal, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Solace was rated a top 10 hotel on a travel review site and I’m so glad we chose it for our trip to Chile. Hands down one of the best hotel experiences I’ve had. The staff goes above and beyond expectations. One concierge in particular, Ignacio was amazing. He provided us restaurant and excursion recommendations, and dealt with our high maintenance “American” needs. We stayed a total of three different occasions and the service or quality never diminished. Rooms are spacious, the rooftop pool and view are a great amenity, and again the staff hands down is one of the best. I have stayed at my share of 4 and 5 star hotels but never felt so welcomed like I have at Hotel Solace.
Stayed 2 nights in Nov 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Julio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Francisco, Santo Domingo oeste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bien localizado, un personal muy educado y siempre amable, el bar con el mejor pizcosour que puedes tomar, las instalaciones excelente. sugeriria mejor luz en las habitaciones .. eso es todo por lo de mas le doy 10 de 10..
Stayed 4 nights in Sep 2022