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Catalonia Santo Domingo

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Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, minibar

Overview of Catalonia Santo Domingo

VIP Access

Catalonia Santo Domingo

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Avenida George Washington No. 500, Santo Domingo, Distrito Nacional, 10104

Explore the area

  • Popular LocationPalacio de Bellas Artes10 min walk
  • Popular LocationConvention Center Ministry of Foreign Affairs12 min walk
  • Popular LocationPlaza de la Cultura2 min drive
  • AirportSanto Domingo (SDQ-Las Americas Intl.)39 min drive

Choose dates to view prices

About this area

Santo Domingo

Located in Santo Domingo, Catalonia Santo Domingo is connected to a shopping center. Eduardo Brito National Theater and Colon Lighthouse and Museum are cultural highlights, and some of the area's notable landmarks include National Palace and Cathedral of Santo Domingo. Looking to enjoy an event or a game while in town? See what's going on at Centro Olimpico.
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Map

What's nearby

  • Palacio de Bellas Artes - 10 min walk
  • Convention Center Ministry of Foreign Affairs - 12 min walk
  • Plaza de la Cultura - 2 min drive
  • Museum of History and Geography - 2 min drive
  • Eduardo Brito National Theater - 7 min drive

Getting around

  • Amin Abel Station - 11 min walk
  • Las Americas Intl. Airport (SDQ) - 39 min drive

Restaurants

  • Mereyos Night Crew — 10 min walk
  • Adrian Tropical — 10 min walk
  • Luna Tapas Bar & Restaurant — 16 min walk
  • Cafeteria Restaurant Manolo — 17 min walk
  • El Conuco — 19 min walk

About this property

Catalonia Santo Domingo

Luxury hotel connected to a shopping center in Santo Domingo with 3 restaurants
3 restaurants, an outdoor pool, and 4 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a coffee shop/café are onsite. All 228 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and Smart TVs with cable channels. Other amenities available to guests include MP3 docks, 24-hour room service, and flat-screen TVs.
Catalonia Santo Domingo offers 228 accommodations with MP3 docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site
  • Secured self parking on site (USD 5.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 16 per person
  • 3 restaurants and 1 coffee shop/café
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Hosted evening meal available daily for a fee

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Private picnics

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (32260 square feet of space)
  • Meeting rooms - 13

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16 per person (approximately)
  • Airport shuttle fee: USD 45.00 per vehicle
  • Secured self parking fee: USD 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel requires payment in advance of arrival when booking more than 5 rooms.

We should mention

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Catalonia Santo Domingo Hotel
Catalonia Santo Domingo
Catalonia Santo Domingo Hotel
Catalonia Santo Domingo Santo Domingo
Catalonia Santo Domingo Hotel Santo Domingo

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 528 out of 975 reviews
5 - Excellent 54%
Rating 4 - Good. 248 out of 975 reviews
4 - Good 25%
Rating 3 - Okay. 93 out of 975 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 975 reviews
2 - Poor 4%
Rating 1 - Terrible. 66 out of 975 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Catalonia Santo Domingo is hands down the best hotel we've stayed in Santo Domingo ever!!!! First of all, the personnel give a spectacular service with a personal touch in every part of the hotel. We arrived three hours before check in and Estefanía at the front desk quickly arranged to have the room ready half an hour! She did everything to make our wait comfortable and even have us a coffee voucher for my wife and a soda water for me (I had a terrible hangover). Every employee we encountered were very kind and made us feel welcome. In the Filigrana restaurant and on the breakfast buffet, the service was impeccable. Edwin was very friendly and laughed at all or jokes, Jonathan, Dania, Leticia, Sara (honey) and Zacarías were above and beyond with the excellent coffee at every moment. Pedro, at the main door, was a friend and readily advised us of all of surroundings and how to walk around safely. Finally, as we were visiting relatives all day (and night), we arrived every single night after 10:00 PM when everything was closing. Instead of adventuring into the nearby restaurants, we tried the room service and another excellent service. Food was the best quality and the waiting time was super fast. It's a shame we can only give it 5 stars, if there were more, The Hotel Catalonia Santo Domingo deserves them!!!! We'll definitely be back soon!!!
Stayed 7 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is good, but seems a little durty. Employees make the diferrent.
Stayed 6 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The maid service is the best. These ladies work really hard and are always helpful.Especially Mirian Staff cleaner at Catalonia. She performed above her duties . Thank you
Stayed 7 nights in Jul 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice location with awesome ocean view. The view from my room was amazing! My disappoint came at the time of check out when I was told that I had a mini bar charge, I explained to her that we didn't consume anything from the mini bar and she insisted that "he" whoever that was checks every day and that a pringle was missing. I explained to her again that we didn't consume absolutely nothing from the mini bar and she said she was going to call him again to go check I told I couldn't wait long and she said it would be just 5 minutes tops, 15 minutes later I told her I would just paid for the Pringle that I didn't eat and that I was very upset about it. They charge me $5 for a mysterious Pringle I never ate I that's just not ok. I also didn't like the fact that "he" whoever that is, was going into our room while we were out as I never so any male going to our room, just the cleaning lady. I was going to try the Catolonia again on my next trip to Santo Domingo, but after that I just can't. If you're going to stay at this hotel, I would recommend you take pictures of the items in the mini bar so they don't charge you for things not consumed.
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a beautiful area but extremely complicated traffic.
Stayed 1 night in Jul 2021