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Crowne Plaza Santo Domingo, an IHG Hotel

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Outdoor pool, open 8 AM to 7 PM, pool umbrellas
Outdoor pool, open 8 AM to 7 PM, pool umbrellas
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Santo Domingo, an IHG Hotel

Crowne Plaza Santo Domingo, an IHG Hotel

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationEl Obelisco Macho4 min walk
  • Popular LocationNational Palace18 min walk
  • Popular LocationConvento de los Dominicos20 min walk
  • AirportSanto Domingo (SDQ-Las Americas Intl.)36 min drive

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About this area

Santo Domingo

Located in Santo Domingo, Crowne Plaza Santo Domingo, an IHG Hotel is in the city center and near the beach. Sambil Santo Domingo and Blue Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Colon. Looking to enjoy an event or a game while in town? See what's happening at Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja) or Centro Olimpico.
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Popular Location

What's nearby

  • El Obelisco Macho - 4 min walk
  • The Count's Gate - 16 min walk
  • National Palace - 18 min walk
  • Convento de los Dominicos - 20 min walk
  • House of Tostado (La Casa de Tostado) - 3 min drive

Getting around

  • Joaquin Balaguer Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 38 min drive

Restaurants

  • Level 1 — 1 min walk
  • Villar Hermanos Garden Cafe — 4 min walk
  • Sol Pool Lounge & Restaurant — 6 min walk
  • Luna Tapas Bar & Restaurant — 6 min walk
  • La Fabrica Contemporanea — 6 min walk

About this property

Crowne Plaza Santo Domingo, an IHG Hotel

Luxury Santo Domingo hotel in Gascue, near Parque Colon
A casino, a restaurant, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 196 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Crowne Plaza Santo Domingo, an IHG Hotel offers 196 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: USD 20 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (33001 square feet)
  • Meeting rooms - 13

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Massage - hot stone
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Santo Domingo
Santo Domingo
Gascue
Gascue
Guest rating 4+
Guest rating 4+
4 star
4 star
Washer and dryer
Washer and dryer
Family friendly
Family friendly
Hotel
Hotel
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Airport shuttle fee: USD 45 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel
Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 435 out of 886 reviews
5 - Excellent 49%
Rating 4 - Good. 302 out of 886 reviews
4 - Good 34%
Rating 3 - Okay. 87 out of 886 reviews
3 - Okay 10%
Rating 2 - Poor. 44 out of 886 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 886 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time at Crowne and I simply love it
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this place when it was named "V Centenario" obviously it's the same building but different name and decor. I like this place, it's still clean and safe, great rooms.
Stayed 3 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and staff are great
Stayed 1 night in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious. That staff was extremely helpful. Loved the pool area. I felt safe with everyone following the Covid19 guidelines. My room was beautiful with an ocean view, which was breath taking. We were able to take the car in and out without an extra charge. I truly enjoyed my stay there. Well, worth every penny. Just my 1 cent
Stayed 2 nights in May 2021

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have option on TVs for American language
Stayed 3 nights in May 2021