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Embassy Suites by Hilton Santo Domingo

Photo gallery for Embassy Suites by Hilton Santo Domingo

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Outdoor pool, open 6:30 AM to 9:00 PM, sun loungers
Outdoor pool, open 6:30 AM to 9:00 PM, sun loungers
Outdoor pool, open 6:30 AM to 9:00 PM, sun loungers
Room amenity

Overview of Embassy Suites by Hilton Santo Domingo

Embassy Suites by Hilton Santo Domingo

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Ave. Tiradentes #32, Corner of Gustavo Mejia, Santo Domingo, 10119

Explore the area

  • Popular LocationPalacio de los Deportes Virgilio Travieso Soto (La Media Naranja)14 min walk
  • Popular LocationBlue Mall8 min drive
  • Popular LocationAgora Mall8 min drive
  • AirportSanto Domingo (SDQ-Las Americas Intl.)35 min drive

Choose dates to view prices

About this area

Santo Domingo

Located in Downtown Santo Domingo neighborhood, Embassy Suites by Hilton Santo Domingo is connected to a shopping center. Museum of Modern Art and Eduardo Brito National Theater are cultural highlights, and some of the area's landmarks include National Palace and Calle El Conde. Looking to enjoy an event or a game while in town? See what's happening at Centro Olimpico or Quisqueya Stadium.
Visit our Santo Domingo travel guideOpens in a new window
Map

What's nearby

  • Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja) - 14 min walk
  • Blue Mall - 8 min drive
  • Agora Mall - 8 min drive
  • Eduardo Brito National Theater - 9 min drive
  • Sambil Santo Domingo - 10 min drive

Getting around

  • Freddy Beras Goico Station - 14 min walk
  • Las Americas Intl. Airport (SDQ) - 35 min drive

Restaurants

  • David Crocket - 2 min walk
  • Fabrizio's Pizza - 2 min walk
  • Bamban Sushi - 3 min walk
  • Chef Pepper - 3 min walk
  • Patagonia - 6 min walk

About this property

Embassy Suites by Hilton Santo Domingo

4-star central hotel connected to a shopping center in Downtown Santo Domingo
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a poolside bar, and a business center. Housekeeping is available on request.
Embassy Suites by Hilton Santo Domingo offers 180 accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate living rooms and include sofa beds. Accommodations at this 4-star hotel have kitchenettes with microwaves and separate dining areas.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages spoken

English, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Agatha

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (32943 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Dining room
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Separate living room

See similar properties

Santo Domingo
Santo Domingo
Downtown Santo Domingo
Downtown Santo Domingo
4 star
4 star
Parking included
Parking included
Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel
Free WiFi
Free WiFi
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note unregistered guests will be charged a visitors fee at check-in.

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Santo Domingo
Embassy Suites Hilton Hotel Santo Domingo
Embassy Suites Hilton Santo Domingo
Embassy Suites Santo Domingo
Santo Domingo Embassy Suites
Embassy Suites Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Santo Domingo
Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 668 out of 946 reviews
5 - Excellent 71%
Rating 4 - Good. 192 out of 946 reviews
4 - Good 20%
Rating 3 - Okay. 39 out of 946 reviews
3 - Okay 4%
Rating 2 - Poor. 12 out of 946 reviews
2 - Poor 1%
Rating 1 - Terrible. 35 out of 946 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was huge and the view was beautiful!
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was disappointed during my stay in the Embassy Hilton given that the pool was closed and this message was not conveyed beforehand by the hotel. Darlis and the Lobby counter claimed that it was open during the day, however we went several times and the Caution band was around the pool. We couldn’t enjoy the amenities and they didn’t let us in the breakfast, we arrived some minutes after the closing time since they didn’t tell us the correct times when we arrived. We asked for a late check-out given status in Expedia and they said that they didn’t accept Expedia rewards when it was, indeed my payment method. I asked for a partial refund or some sort of compensation and that also did not proceed given the lack of recognition of this program.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and cleanliness. Had broke shower took awhile too fix
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at Buffet was welcoming every morning. Yessica was awesome!
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything great but breakfast could be better
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A bit disappointed with food and lack of room service
Stayed 3 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities
Bien
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing and the room was excellent. We were very pleased with this staying.
Stayed 3 nights in May 2022

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This the bad time on my life because this embassy suite santodomingue for me is not good place to back because the customer on front the look like people the the suit the verry bad because I get two friends come to see me at the hotel thre tell me a need to pay $30 for eath to enter inside my room I tell them when I was checking nobody fe me the policy like that the answer me If I don’t want to pay $30 for each visitor I’m free this hotel at the same time which my friend maybe the outside in the streets to take the homeless to do customers service at this hotel or maybe the don’t go to schoole take clacss to taker customer that’s why the teach me like coming the prison thanks again Expedia for this hotel your offer me at replubic santodomingo and I want to let hall my friend don’t at this hotel thanks aigain
Stayed 2 nights in May 2022