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Napolitano Hotel

Photo gallery for Napolitano Hotel

Reception
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Minibar, in-room safe, desk, blackout drapes

Overview of Napolitano Hotel

Napolitano Hotel

3 out of 5

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208

Explore the area

  • Popular LocationCalle Las Damas14 min walk
  • Popular LocationCathedral of Santo Domingo16 min walk
  • Popular LocationParque Colon17 min walk
  • AirportSanto Domingo (SDQ-Las Americas Intl.)34 min drive

Choose dates to view prices

About this area

Santo Domingo

Located on the waterfront, Napolitano Hotel is in Santo Domingo's Zona Colonial neighborhood, an area with good shopping. Sambil Santo Domingo and Agora Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Colon. Larimar Museum and Trampolin Children's Museum are also worth visiting. Discover the area's water adventures with water skiing, windsurfing, and surfing/boogie boarding nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • El Obelisco Macho - 4 min walk
  • The Count's Gate - 9 min walk
  • Calle Las Damas - 14 min walk
  • Cathedral of Santo Domingo - 16 min walk
  • Parque Colon - 17 min walk

Getting around

  • Joaquin Balaguer Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 34 min drive

Restaurants

  • La Terrasse — 1 min walk
  • Cantabrico — 7 min walk
  • Lechonera Mota — 7 min walk
  • D´ Luis Parrillada — 7 min walk
  • Falafel — 9 min walk

About this property

Napolitano Hotel

Boardwalk Santo Domingo hotel in Zona Colonial, near Parque Colon
A full-service spa, a casino, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a nightclub, and a bar/lounge. All 65 rooms offer free WiFi, minibars, and TVs with digital channels. Other amenities available to guests include room service, free newspapers, and free international calls.
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:00 AM: USD 15 for adults and USD 15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference center (1894 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 casino slot machines
  • Casino
  • Casino gaming table
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 165 out of 622 reviews
5 - Excellent 27%
Rating 4 - Good. 197 out of 622 reviews
4 - Good 32%
Rating 3 - Okay. 130 out of 622 reviews
3 - Okay 21%
Rating 2 - Poor. 71 out of 622 reviews
2 - Poor 11%
Rating 1 - Terrible. 59 out of 622 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.9/5

Staff & service

4.1/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! The customer service,the breakfast and affordable. For sure I would like to come back!
Stayed 10 nights in Jun 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the terrace was great I want to say thank you to iris who is in charged of the bar also her staff in particular to Leidy who provided great service to us
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff at the Bar days or nights - I like most of the Security guards but some no
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in May 2021