Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

experience

Posted Jul 6, 2015
Pros: The staff was very helpful
Cons: Breakfast should be included
Price is too high for the quality of the accommodations, for this price, a nice breakfast should be included, Staff was exceptional
3 out of 5
by A verified traveler

Just lack of customer service

Posted May 20, 2015
Beautiful resort, stunning views, comfortable rooms, reasonable good food. Poor service. We arrived. Couldn't find the entrance, a small sign hidden from sight of the road. No help or welcome. Had to find way to main reception, down at least 40 steps and 2 separate lifts with luggage. No welcome drink and room not ready until 4pm. Pool/bar staff were on the whole useless, aside from one chap on the early shift. I wouldn't go as far as to say 'post office' counter service but not far off. A friend who was staying at Kapari down the road joined us for dinner and could not believe it when we had to wait over 20 minutes for our drinks.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Increíble view

Posted May 10, 2015
We went with my 1yr son and wife. We chose the deluxe suite with personal jet tub, incredible. Please be ready to walk up and down the stairs. The peace, views and condition of the hotel is really nice. Internet not working very good, but better, so you just relax.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Amazing experience at Andromeda

Posted May 3, 2015
What a beautiful experience we had. Beautiful location, beautiful room and surroundings, such welcoming and informative staff, an amazing experience we will cherish forever. Santorini is heaven on earth. We hired a car from the airport for the 3 days and it was perfect. We managed to see ALL the beaches, and sites. We had fun day and night as there is things to do and see for all ages . A truly mind blowing experience that will be cherished for the rest of our lives.
2 out of 5
by A verified traveler from Rome

Only nice for the view

Posted Apr 14, 2015
The hotel is only nice for the view the rest is not nice. The rooms aren't nice and they smell like humidity also the bathroom has a terrible smell. The restaurant is very expensive in comparison to the service and the food that aren't good. In reality you are only paying for the view. Also the staff is not so friendly. The second day I was there, after the clean the room they even forgot to put soap in the bathroom I had to go to the reception late at night and ask for soap. Definetly not a nice hotel for the price that you pay
5 out of 5
Recommended
for Couples
by Dan from Miami

Posted Sep 14, 2014 on Hotels
Excellent hotel with 7 star service
4 out of 5
Recommended
by Mirka from Slovensko

najlepší z celého hotela je výhľad

Posted Aug 4, 2014 on Hotels
Boli sme tam len 2 noci ale pobyt sme si užili. Nemôžem povedať, že by personál bol nejak extra priateľský ako v predošlých hoteloch, ale zlé to nebolo. Izbu nám dali lepšiu než sme si objednali, takže čo viac si možno priať. Služby neviem ohodnotiť, nakoľko so súkromným bazénom na terase sme nikam nešli, ani na raňajky.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Jul 7, 2014
Good location, good staff. great view of the caldera
5 out of 5
Recommended
for Couples
by A verified traveler

Very nice hotel

Posted Sep 29, 2013 on Hotels
The sea view from this hotel is awesome and we had very enjoyable stay.
2 out of 5
Recommended
for Couples
by George from Cambridge

Bad timing but...

Posted Aug 18, 2013 on Hotels
Management was absent when needed the most, during the block outs last week. The hotel didnt offer not even a complimentary shot of ouzo to the guests while there was no water and electricity! Keeping in mind that a generator exists at the hotel! The limited staff had great people skills! Overall, disappointed!