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Novotel Sarajevo Bristol

Star Rating
4 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
177 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    University of Sarajevo
    9 min walk
  • Popular Location
    Grbavica Stadium
    11 min walk
  • Popular Location
    National Museum of Bosnia and Herzegovina
    14 min walk
  • Airport
    Sarajevo (SJJ-Sarajevo Intl.)
    9 min drive

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Book online or call:

1-800-238-0767
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Junior Suite, Hot Tub (lane side)

    Room Amenities

    • River view
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More details
  • Superior Double Room, 1 Queen Bed (Lane side)

    Room Amenities

    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
    More details

About this area

Sarajevo

Located in Sarajevo, Novotel Sarajevo Bristol is in the city center. Bosmal City Center and Ali Pasha's Mosque are local landmarks, and travelers looking to shop may want to visit Markale and Brusa Bezistan. Looking to enjoy an event or a game while in town? See what's happening at Grbavica Stadium or Asim Ferhatovic Hase Stadium. Our guests appreciate the hotel's central location.

Visit our Sarajevo travel guide
Popular Location

What's nearby

  • University of Sarajevo - 9 min walk
  • Grbavica Stadium - 11 min walk
  • National Museum of Bosnia and Herzegovina - 14 min walk
  • Bosnian Parliament Building - 20 min walk
  • Bosmal City Center - 3 min drive

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 9 min drive

About this property

Novotel Sarajevo Bristol

4-star hotel with 2 restaurants and indoor pool
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 186 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with cable channels. Guests will also find minibars, free bottled water, and in-room massages.
Novotel Sarajevo Bristol offers 186 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: EUR 11 per stay
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6 AM–11 AM on weekends: EUR 11 per person
2 restaurants and 1 coffee shop/café
1 bar
24-hour room service

Things to do

Fitness center
Indoor pool
Sauna
Spa services

Family friendly

Dry cleaning service
Free cribs/infant beds
Indoor pool
Laundry facilities

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Languages spoken

English
Spanish

Business services

Business center
Computer station
Meeting rooms
Conference center

Outdoors

Garden
Rooftop terrace

Spa

Massages
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds

Bathroom

Free toiletries
Hair dryer

Entertainment

Cable channels
TV

Food and drink

Free bottled water
Minibar

More

Desk
In-room massage
Phone
Safe

Policies

Check-in

Check-in available 24 hours

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 11.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 per person (approximately)
  • Airport shuttle fee: EUR 21 per vehicle (one way)
  • Self parking fee: EUR 11 per stay
  • Rollaway bed fee: EUR 11.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Alcohol is not served at this property.

Property is also known as

  • Bristol Hotel Sarajevo
  • Bristol Sarajevo
  • Bristol Sarajevo Hotel
  • Novotel Sarajevo Bristol Hotel
  • Sarajevo Bristol
  • Sarajevo Bristol Hotel
  • Sarajevo Hotel Bristol
  • Novotel Sarajevo Bristol (Opening September 2017)
  • Hotel Bristol Sarajevo
  • Novotel Sarajevo Bristol Hotel
  • Novotel Sarajevo Bristol Sarajevo
  • Novotel Sarajevo Bristol Hotel Sarajevo

Frequently asked questions

4.5

Excellent

5 - Excellent
107
4 - Good
57
3 - Okay
9
2 - Mediocre
2
1 - Poor
2
4.7
Cleanliness
4.5
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is, by far, the best in Sarajevo. Perfectly located in the heart of the city--close to both the Old Town & city center for those traveling for pleasure, as well as all the main administrative districts for those traveling for business--the staff is by far the friendliest I've experienced in any hotel in Sarajevo (note: even more so than its competitors, i.e. the pricier Swissotel and others, where the service makes the experience decidedly less than 5-star). The staff are friendly and more than willing to go out of their way to accommodate guests in any way they can, which really means a lot for people on a short business trip in particular! Furthermore, the hotel itself is beautiful--the lobby and the cafes in particular--, the food is delicious (try the Bey's soup in the restaurant and the "medena torta"/honey cake in the cafe), and the spa is well-equipped and the perfect size for some quick and quiet relaxation. Overall, an amazing hotel and my absolute favorite in Sarajevo!

Stayed 1 night in Jan 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Staff & service

    I made reservations for four nights and paid fully for my stay. Urgent matter happened that delayed my travel to Sarajevo. I called hotel to confirm that I will be coming the next day. I was shocked to know that they cancelled all my reservation (4nights total) becoz I didn't show the first day. Of course there was no refund and I had to book in another hotel This is not right and I am very dissatisfied and disappointed with their service

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Sep 2019

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    Un-Superior Room

    The room so called Superior Room it's an illusion of the name, way too small , staff was friendly and helpful and the hotel is in good shape, and well located near restaurants ect.or you can choose eating at the hotel witch has a good restaurant

    Stayed 2 nights in Aug 2019

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