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Indoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Guest reviews

4.4/5 Excellent
998 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationShanghai International Trade Plaza10 min walk
Popular LocationJing'an Temple17 min walk
Popular LocationShanghai Centre18 min walk
AirportShanghai (SHA-Hongqiao Intl.)25 min drive

Choose dates to view prices

  • Executive Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room
  • Suite

    Room amenities

    • 603 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite
  • Deluxe Room

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room
  • Superior Double Room

    4.4/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Double Room
  • Superior Twin Room

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room
  • Special Deal Room

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More detailsSpecial Deal Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Shanghai

In the city center and near a metro station, Okura Garden Hotel Shanghai is in an area with good shopping. Former French Concession and Xintiandi Style Shoppping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The Bund and Yu Garden. Shanghai Ocean Aquarium and Shanghai Circus World are also worth visiting. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's convenience to public transportation: South Shaanxi Road Station is 5 minutes by foot and West Nanjing Road Station is 15 minutes.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • Former French Concession - 10 min walk
  • Shanghai International Trade Plaza - 10 min walk
  • West Nanjing Road - 16 min walk
  • Jing'an Temple - 17 min walk
  • Shanghai Centre - 18 min walk

Getting around

  • South Shaanxi Road Station - 5 min walk
  • Shanghai South Railway Station - 10 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 25 min drive

Restaurants

  • ROSE Coffee Shop — 1 min walk
  • Chinese Rest. Bai Yu Lan — 1 min walk

About this property

Okura Garden Hotel Shanghai

5-star luxury hotel, walk to Former French Concession
Along with 5 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and an outdoor tennis court are onsite. All 471 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like pillow menus and bathrobes.
Okura Garden Hotel Shanghai offers 471 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Electric car charging station
Limited parking spaces
Limo/town car service

Food and drink

Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 220 for adults and CNY 110 for children
5 restaurants and 1 coffee shop/café
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Indoor pool
Outdoor tennis court
Sauna
Shopping
Spa tub
Steam room
Tennis

Family friendly

Dry cleaning service
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese

Business services

1 meeting room
Business center

Outdoors

BBQ grill(s)
Garden
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

26-inch TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Refrigerator

More

Desk
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per day
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: CNY 220 for adults and CNY 110 for children (approximately)
  • Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Garden Hotel Shanghai Okura
Hotel Okura Garden Shanghai
Hotel Okura Shanghai
Okura Garden
Okura Garden Hotel
Okura Garden Hotel Shanghai
Okura Garden Shanghai
Shanghai Okura
Shanghai Okura Garden Hotel
Shanghai Okura Hotel
Okura Garden Shanghai Shanghai
Okura Garden Hotel Shanghai Hotel
Okura Garden Hotel Shanghai Shanghai
Okura Garden Hotel Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Okura Garden Hotel Shanghai and receive a full refund?
Yes, Okura Garden Hotel Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Okura Garden Hotel Shanghai cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is Okura Garden Hotel Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at Okura Garden Hotel Shanghai?
Check-in is from 2:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Okura Garden Hotel Shanghai?
Check-out is at noon.
Where is this hotel located?
Located in the heart of Shanghai, this luxury hotel is within a 15-minute walk of Former French Concession and Shanghai International Trade Plaza. Jing'an Temple and People's Square are also within 2 mi (3 km). South Shaanxi Road Station is only a 5-minute walk and West Nanjing Road Station is 15 minutes.

Guest reviews

Overall score and ratings for Okura Garden Hotel Shanghai

4.4
Excellent
5 - Excellent
541
4 - Good
375
3 - Okay
57
2 - Mediocre
20
1 - Poor
5
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jan 2020

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
Rooms ok, staff friendly but eat somewhere else

Okura garden is in a good location close to transportation, shopping, and restaurants. It must have lovely gardens in the summer. Staff needs some training at the door services since this was lax. They do not help or hold doors. However, Lee as concierge and Rose restaurant staff are top-notch, very attentive and friendly. The rooms can feel a bit small & dated but once you stay you will see that it is quite comfortable and has many gems to make the stay comfortable. Enjoy great city views. With the coronavirus outbreak, it was a bit apocalyptic. Lots of hand sanitizer and face masks but obviously they were taking it seriously and ensuring safety. They did not take temperatures like the other hotels. No pool or gym and no compensation for this. We thought the breakfast was good and the price was ok. The staff are quite attentive and there are many options. We did not think dinners were worthy. Very pricey and not memorable. Instead, walk across to the Japanese restaurant by the Tim Hortons. Hotel had most expensive meals we had in China in 3 weeks and there was no flavor. We will pay for a good meal but we expect something worthwhile. The chocolate in the fridge is 33 yuan. Price gauging to the extreme. For tea in the main lobby you will pay over 300 yuan for 2 teas and an ice cream...so best to avoid. Beware of booking on hotels.com. The price changed when we booked. When I contacted they said the cancelation policy was already over so I am a bit of a skeptic.

Stayed 2 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

i do not like Rose resaurant:i have to discuss to accept my card! all the rest i like a lot.

Stayed 5 nights in Dec 2019

3/5

  • Liked: Staff & service, room comfort
  • Disliked: Cleanliness
5 star lobby 2 star room 0 star bathroom

stayed total of 4 nights (in 2 check-ins), very good location, 4-5 min. walk to metro, lovely restaurants and coffee shops nearby, beautiful grand lobby, very accommodating staff, very good service, room appear to be well furnished.. but with stained carpets and filthy bathroom walls with black mold all over! I would carefully examine the room before accepting, unacceptable sub standard!

Stayed 1 night in Dec 2019