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Okura Garden Hotel Shanghai

Photo gallery

Interior Entrance
Indoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Overview of Okura Garden Hotel Shanghai

VIP Access

Okura Garden Hotel Shanghai

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationShanghai International Trade Plaza10 min walk
  • Popular LocationJing'an Temple17 min walk
  • Popular LocationTianzifang19 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)27 min drive

Choose dates to view prices

About this area

Shanghai

In the city center and near a metro station, Okura Garden Hotel Shanghai is in an area with good shopping. Huai Hai Road Shopping District and Xintiandi Style Shoppping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The Bund and Yu Garden. Check out an event or a game at Mercedes Benz Arena, and consider making time for Shanghai Science and Technology Museum, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: South Shaanxi Road Station is 5 minutes by foot and West Nanjing Road Station is 15 minutes.
Popular Location

What's nearby

  • Huai Hai Road Shopping District - 7 min walk
  • Shanghai Exhibition Center - 7 min walk
  • Shanghai International Trade Plaza - 10 min walk
  • Jing'an Temple - 17 min walk
  • Tianzifang - 19 min walk

Getting around

  • Shanghai Railway Station - 5 min drive
  • South Shaanxi Road Station - 5 min walk
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ROSE Coffee Shop — 1 min walk
  • Chinese Rest. Bai Yu Lan — 1 min walk
  • Le Saleya — 3 min walk
  • Palatino Roman Cuisine — 6 min walk
  • Rumi — 7 min walk

About this property

Okura Garden Hotel Shanghai

5-star luxury hotel near Huai Hai Road Shopping District
Along with 5 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and an outdoor tennis court are onsite. All 471 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like pillow menus and bathrobes.
Okura Garden Hotel Shanghai offers 471 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a health club, and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 220 for adults and CNY 110 for children
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are available for CNY 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Pool fee: CNY 50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for self-serve breakfast: CNY 220 for adults and CNY 110 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 300.0 per day
  • Pool fee: CNY 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, cash, and mobile payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Garden Hotel Shanghai Okura
Hotel Okura Garden Shanghai
Hotel Okura Shanghai
Okura Garden
Okura Garden Hotel
Okura Garden Hotel Shanghai
Okura Garden Shanghai
Shanghai Okura
Shanghai Okura Garden Hotel
Shanghai Okura Hotel
Okura Garden Shanghai Shanghai
Okura Garden Hotel Shanghai Hotel
Okura Garden Hotel Shanghai Shanghai
Okura Garden Hotel Shanghai Hotel Shanghai

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 540 out of 994 reviews
5 - Excellent 54%
Rating 4 - Good. 372 out of 994 reviews
4 - Good 37%
Rating 3 - Okay. 57 out of 994 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 994 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a great stay, only the breakfast is kind of beyond my imagination which was a bad experience.
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020