lovely resort loaded with friendly helpful staff
Few things
Iam 67 female traveling alone main purpose for choosing that resort was scuba diving. I am experienced , have 162 dives over 40 years.
If you take medication at my age who doesn’t GET YOUR DOCTORS PERMISSION TO DIVE TAKING PRESCRIBED MEDICATION. I appreciate their reluctance to allow me to dive was for my safety. I was allowed to dive but wasn’t positive it would happen.
Confusion on airport transportation. Upon arrivsl Called from airport -never could get an email reply/ $27 for shuttle 20-30 minutes or could try snd negotiate with taxis driver. Opted for shuttle, which was already there picking up other, so didn’t charge me. Went to make arrangements for return to airport st Concierge desk was told $50 .,questioned the price, became a bigger hassle that needed to be. Felt the price should be the same. Asked for helping calling my hotel in cario for shuttle pick up procedure.
Came up with reasons not to call, I needed to take taxis, call upon my arrivsl . Finally after my 2nd request just to please call. He reluctantly did and procedure explained to me.
One bad apple , otherwise EXCEPTIONAL SERVICE
