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Opiniones de Holiday Inn Express Hotel & Suites Culpeper, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Culpeper, an IHG Hotel
787 Madison Rd, Culpeper, VA

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 470 de 685 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 157 de 685 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 685 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 685 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 685 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos R

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Helen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Las personas muy amables buen desayuno el hotel en general muy limpio
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Ignacio

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Ma Fernanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estupendo hotel para cualquier viajero.
Bajo la valoración global por el desayuno, que es mejorable.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Buena atencion
Habitacion de buen tamano, y atencion muy cordial.

2/10 Terrible

gail

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The clerk, Cheryl was very nice, professional and soothing. Our room was horrific! Spider in my turned down bed sheets , dirty . Awful room. Cheryl put us in another room, another handycap which we did not want but it was cleaner. However , the blinds did not work and were facing the lights of the parking lot! We wont get any sleep tonight for over 300.00 plus. Horrible experience.
Se hospedó 1 noche en mayo de 2024
Respuesta de Lisa L, el 6 may. 2024
Gail, Thank you so much for your review. We apologize for any inconveniences during your stay. We are so sorry about your housekeeping issues and we will be sure to share your review with our housekeeping and maintenance staff. We hope that if you are in Culpeper again in the future that you will give us another try.

8/10 Bueno

Michelle

Le gustó: Limpieza y servicio y personal
Overall we enjoyed our stay. Just one thing...We stayed on the second floor, and the air conditioning didn't seem to work well in the hallway area. There was a noticeable difference when we stepped into the hallway leaving our room.
Se hospedó 4 noches en abril de 2024
Respuesta de Lisa L, el 6 may. 2024
Thank you so much for the good review and feedback. We apologize for our air conditioning. We will inform our housekeeping and maintenance staff to have any issues resolved. We hope that you will choose us again next time you visit Culpeper.

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic hotel and experience. Only exception was the coffee at breakfast, which was actually worse than what comes from the little machine in the room, which I didn't think was possible. Outside of that a very completely wonderful experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Lisa L, el 6 may. 2024
Thank you so much for the amazing review! We apologize for the taste of our coffee. We hope to see you again soon.

10/10 Excelente

Pamela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Did a “Girlfriend Retreat” for 2 nights…despite the rain, it hit all of our boxes above including close proximity to a park to walk on paved trail! Great array of dining options and shopping downtown! Would be nice if the city of Culpeper had a shuttle that would make pick-up & drop-off stops to our hotel. Would highly recommend!
Se hospedó 2 noches en abril de 2024
Respuesta de Lisa L, el 6 may. 2024
Thank you so much for the amazing review! We are so happy to hear that you enjoyed our wonderful new hot breakfast. Our staff works really hard to make guests stay a wonderful experience and it is always so nice to hear feedback that it was appreciated. We hope to see you again soon!

2/10 Terrible

Christopher

Viaje de negocios
No le gustó: Servicios
Property canceled my room after I drove 7 hrs there and couldn’t notify me! Then Expedia won’t return the money they took and saying it’s the hotel who took it but I have invoice from the hotel canceling the room and never charging any card!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Staff1234, el 23 abr. 2024
I am sorry that the Baymont cancelled your reservation after driving 7 hours to that hotel. But we here @Holiday Inn Express cannot help you when the reservation is at another hotel property chain. We are sorry that you had such a ruff weekend.

10/10 Excelente

Galyna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
great place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Staff 6871, el 23 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

6/10 Aceptable

Lilly

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I stayed for 1 night. As a woman traveling alone, I booked this hotel because it is well known and safe. My checkout was the following day at noon (12pm). I was literally on the toilet at 8:43am when housekeeping came into my room without knocking or announcing themselves. She quickly apologized and said “I thought you were gone”. I understand mistakes happen, but as a woman rebelling alone that is a very scary and unsafe situation. Thankfully, she was a woman. I did tell the front desk, who said thank you for letting us know. They need to work on communication. That was a scary, uncomfortable, and unsafe position to be in.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Staff 4321, el 23 abr. 2024
I am so sorry that someone came into your room. We have followed up on this matter and making changes. For your safety while traveling alone, be sure to use the dead bolt next time, no one will get in.

10/10 Excelente

Carole

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly front desk & wonderful breakfast
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Staff--88, el 16 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Excelente

susan, edenton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When we visit Culpeper, we always stay here. Have never even looked for anything else. Why should we, when this place is so nice?
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Staff 28, el 16 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Excelente

Adrian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The check in process was very smooth. The staff gave top tier customer service. I definitely recommend staying here.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Staff-100, el 16 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

8/10 Bueno

Elijah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Staff 29, el 16 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Excelente

Eva

Viaje en pareja
Le gustó: Servicios
The property was very nice but he did have a smell. The women’s bathroom was nice and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Staff, el 25 mar. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms and common areas were very clean, quiet and breakfast was great. I would highly recommend
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Staff, el 25 mar. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Excelente

Sayra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Staff, el 25 mar. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots of parking. Great breakfast
Se hospedó 4 noches en febrero de 2024
Respuesta de Kenny, el 1 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

4/10 Malo

Anne Marie

Le gustó: Servicio y personal
No le gustó: Limpieza
Specifically choice this hotel as if had a good rating and several people mentioned cleanliness. My room had a weird smell and sheets were dirty. Tv also did not work. I do not recommend.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Staff, el 14 mar. 2024
Anne Marie,Thank you for taking the time to tell us about your stay. We appreciate your feedback and we use it to continually to improve our guests' experience.I am sorry to hear that you did not enjoy our property and that the TV did not work. However, it was fixed in just minutes after your check out. I wish you would have given us the opportunity to correct while you were here.We look forward to serving you again and if there is anything, I can do to assist you, please reach out.Kind regards,GMKatrina

10/10 Excelente

Angelique

Room was clean. Breakfast was hot and good. Potatoes, eggs, pancakes. Service and check-in was nice
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Staff-1, el 1 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Staff-2, el 1 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Excelente

denis

Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Staff, el 25 mar. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Excelente

April

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very nice and helpful. Breakfast was good. Building clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Staff--8, el 1 abr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent property in historic town.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Nikole

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
This was a nice hotel. Very quiet. The desk staff were kind and helpful. It’s a little ways from the center of town, but not too far. We drove there in less than 8 minutes. There are no Ubers or Lyft services and the taxi guy took a long time to reply (not the hotels fault). But would’ve been cool if there was a shuttle to the town center. The staff member in charge of breakfast was a little gruff at times (she was having issues with the pancake maker). Our room had a weird smell but it didn’t affect our stay. Overall, we were very happy
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Krystal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean, updated rooms, friendly staff
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Maninder

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet neat place accessible to entire city
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Maria, Williamsburg

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Par

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jim, Covington

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The check in process was really easy. Everyone was very friendly.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Manuel

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

pat, chester

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was excellent and we enjoyed breakfast
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Courtney

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Staff, el 20 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites of Culpeper VA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to help us make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future. We hope you enjoy your points that were added to your account. Again, thank you for choosing Holiday Inn Express & Suites, and if I can be of assistance to you, please contact me directly at 540-825-7444 or gm@culphotels.com.

10/10 Excelente

RICHARD, DUNSTABLE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They are great!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Caroline

and the check in lady was extremely kind.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Kenny, Catasauqua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Hugo

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly staff, clean accommodations and great breakfast bar. Loved having coffee, tea, hot water available 24/7.
Se hospedó 2 noches en octubre de 2023
Respuesta de Anonymous, el 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Excelente

weizhen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would like to come back.
Se hospedó 1 noche en octubre de 2023
Respuesta de weizhen, el 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

8/10 Bueno

Julie, Indianapolis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Sally

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly front desk clerk. Very clean and comfortable room.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sally, el 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Excelente

Michael

Se hospedó 1 noche en octubre de 2023
Respuesta de Michael, el 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Excelente

Julie

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jesus Enrique Padilla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jesus Enrique Padilla, el 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Excelente

Lisa

Se hospedó 1 noche en septiembre de 2023
Respuesta de Lisa, el 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!