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"Always a friendly welcome and service at Busta. Very thoughtful to make sure I had a quiet room as the hotel was busy with Christmas parties and I was travelling for work. "

"Great stay, very clean and friendly staff"

"Staff were fantastic Breakfast was great "

"Perfect location and accommodation. Staff unbelievably friendly, caring, and attentive. Have not had such good service in a long time! "

"Comfortable and convenient place to stay in a quiet area of downtown Lerwick. I did not have a car and could walk to local bus, restaurants, shops, groceries. I was very happy with my two-week stay and would stay there again. James and Mandy were excellent hosts."

"We were weathered in unexpectantly and staff very kind and helpful in making sure we had rooms."

"Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible. "

"Breakfast was fine."

"We were on a 3-week tour of Highlands & Islands. Owners Andrea and Paul were stupendous hosts! So kind and helpful! Food, especially dinner, was first class! We learned much about the history and where to visit. Irving, the waiter, was charming. We strongly recommend."