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"I chose a plan without breakfast. AC was working great. Friendly staff and clean environment."

"Buffet Breakfast, semi-western style, but not hot enough."

"Views from room was wonderful "

"Good place "

"Stayed for one night while going to Toba aquarium. Room was amazing very large and with a beautiful view of the sea. Staff were great very helpful the entire time. Hot drinks were free from a relaxing bar on the 1st floor. Breakfast was a Japanese style. Various different. Vegetables, fish and some fruit with rice, udeon and miso soup. We were even provided a meal voucher for the night when we arrived. Can't speak for the baths as we didn't use them for the night but I'm sure they are lovely as well. If your reading reviews to pick what place to book. Id say go with this one. "

"This Hotel/Onsen was very relaxing with nice facilities. The Mikimoto pearl shampoo and body wash that was provided in each room was amazing. The Onsen options was amazing as well the Breakfast and dinners was very high quality and delicious. The shuttle that runs you to the station every hour was very convenient and on time. We had a fantastic stay."

"Convenient "

"Hotel is clean and modern. Rooms are good size "

"Staff: very friendly. They are very responsive to my questions. I managed to ask for pick up service just several hours before my arrival. They are able to entertain my request. At the property, staff is very friendly. I feel at home. Location: the onsen hotel is near utsumi station. There is a free pick up service from the station. A wonderful sea view from the room. Can walk along the coast anytime. There are a lot of restaurants nearby. But we chose to dine in at the hotel. Cleanliness and size : clean and spacious. The hotel probably spends a lot of money on the maintenance. The hotel looks very grand but at the same time looks very ‘japanese’. I have been to many onsen hotels and I would say this one is the best at this reasonable price! Highly recommended if you go to Nagoya "