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Carlton City Hotel Singapore (SG Clean)

Photo gallery for Carlton City Hotel Singapore (SG Clean)

Primary image
Outdoor pool | Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Carlton City Hotel Singapore (SG Clean)

Carlton City Hotel Singapore (SG Clean)

5.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
1 Gopeng Street, Singapore, 078862

Explore the area

  • Popular LocationThian Hock Keng Temple11 min walk
  • Popular LocationChinatown Heritage Center13 min walk
  • Popular LocationRaffles Place18 min walk
  • AirportSingapore (SIN-Changi)25 min drive

Room options

About this area

Singapore

Carlton City Hotel Singapore (SG Clean) is located in Downtown Singapore, a neighborhood in Singapore, and is near a metro station and near the beach. Chinatown Heritage Center and Esplanade Theatres are cultural highlights, or if an activity is on the agenda, check out Boat Quay. Don't miss out on a visit to Singapore Flyer. Guests love the hotel's location for the sightseeing.

What's nearby

  • Maxwell Food Centre - 7 min walk
  • Thian Hock Keng Temple - 11 min walk
  • Chinatown Heritage Center - 13 min walk
  • Raffles Place - 18 min walk
  • Boat Quay - 9 min drive

Getting around

  • Tanjong Pagar Station - 4 min walk
  • JB Sentral - 50 min drive
  • Singapore Changi Airport (SIN) - 24 min drive

Restaurants

  • Sanji Kagoshima Ramen - 2 min walk
  • Two Blur Guys - 2 min walk
  • Ikkousha Hakata Ramen - 3 min walk
  • Sakari Dining - 3 min walk
  • Kajiken - 3 min walk

About this property

Carlton City Hotel Singapore (SG Clean)

5-star luxury hotel in the heart of Downtown Singapore
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Carlton City Hotel Singapore (SG Clean). The onsite restaurant, Plate, features pool views. In addition to a gym and babysitting, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an outdoor pool, and wedding services
  • An elevator, a porter/bellhop, and a front desk safe
  • Guest reviews speak highly of the overall value
Room features
All guestrooms at Carlton City Hotel Singapore (SG Clean) have thoughtful touches such as free international calls and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Rainfall showers, deep soaking tubs, and free toiletries
  • 40-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 29 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Plate
  • Tuxedo
  • Graffiti Sky Bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 2

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free international calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

94% of travelers were happy with check-in
Check-in from 2:00 PM - 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: SGD 29 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Hotel Singapore
Carlton City Hotel Singapore (SG Clean) Hotel
Carlton City Hotel Singapore (SG Clean) Singapore
Carlton City Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Does Carlton City Hotel Singapore (SG Clean) have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at Carlton City Hotel Singapore (SG Clean)?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Carlton City Hotel Singapore (SG Clean) on Oct 31, 2022 start from $197.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton City Hotel Singapore (SG Clean) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton City Hotel Singapore (SG Clean)?

Self parking is free at this property.

What time is check-in at Carlton City Hotel Singapore (SG Clean)?

Check-in is from 2:00 PM - 2:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Carlton City Hotel Singapore (SG Clean)?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Carlton City Hotel Singapore (SG Clean) located?

Located in Downtown Singapore, this luxury hotel is within a 15-minute walk of Maxwell Food Centre and Chinatown Heritage Center. Boat Quay and Merlion Park are also within 1 mi (2 km). Tanjong Pagar Station is only a 4-minute walk and Outram Park Station is 13 minutes.

Can I cancel my reservation for free at Carlton City Hotel Singapore (SG Clean) and receive a full refund?

Yes, Carlton City Hotel Singapore (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Carlton City Hotel Singapore (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 589 out of 1000 reviews
5 - Excellent 59%
Rating 4 - Good. 323 out of 1000 reviews
4 - Good 32%
Rating 3 - Okay. 60 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 1000 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Kamal
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime service, room, amenities, and location. Will definitely come back!
Stayed 10 nights in Sep 2022

5/5 Excellent

Pham Cuong
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and modern
Stayed 1 night in Aug 2022

5/5 Excellent

Juan Gabriel, Kuala Lumpur
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and good location
Stayed 2 nights in Aug 2022

5/5 Excellent

TIMOTHY
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very quick drive from the airport. Friendly staff at check in & especially lobby bar. Room & hotel was very clean.
Stayed 1 night in Aug 2022

2/5 Poor

Cuong
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Your front desk person named Tan (I believe) who work the weekend shift had poor manners. He insisted the guests were mad when they had to speak louder because the lobby was noisy. He should receive more training on sensitivity and situation awareness.
Stayed 3 nights in Aug 2022

4/5 Good

Xiaoyun
Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
it's ok. it's not a 5-star. i like the location - not hard to get to work in downtown, plenty of food options around, and a laundry place right downstairs - perfect for long business trip service needs improvement. front desk is always too busy to pick up the phone. long turn-around time when you ask for something, sometimes even have to remind them
Stayed 6 nights in Jul 2022

3/5 Okay

Rajeev
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just ok. One of the reasons I chose to stay here was because it offered early check-in, but the staff was unable to fulfill any of my requests.
Stayed 1 night in Jul 2022

4/5 Good

Lok Yee Bianca
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff are friendly and very helpful with early check in and baggage services. Check out service is quick and easy.
Stayed 3 nights in Jun 2022

3/5 Okay

Verified traveler
Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stopover
We stayed at this hotel 29 hours. It was comfortable but there was no servicing of the room. No clean towels or toiletries. Very poor for the expensive price we paid. Club lounge offering was pleasant but minimal
Stayed 1 night in Jun 2022