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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Carlton City Hotel Singapore

Star Rating
5 out of 5

Photo gallery

Featured Image
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Combined shower/tub, deep soaking tub, rainfall showerhead

Guest reviews

4.5/5 Wonderful
999 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

1 Gopeng Street, Singapore

Explore the area

Popular LocationMaxwell Food Centre10 min walk
Popular LocationChinatown Heritage Center13 min walk
Popular LocationRaffles Place19 min walk
AirportSingapore (SIN-Changi)20 min drive

Choose dates to view prices

  • Deluxe Room

    Photos of Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Twin Bed
    More detailsDeluxe Room

  • Executive Room

    Photos of Executive Room

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Twin Bed
    More detailsExecutive Room

  • Club Room

    Photos of Club Room

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 1 Twin Bed
    More detailsClub Room

  • Deluxe Single Room

    Photos of Deluxe Single Room

    4.9/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 1
    • 1 King Bed
    More detailsDeluxe Single Room

  • Executive Single Room

    Photos of Executive Single Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 1
    • 1 King Bed
    More detailsExecutive Single Room

  • Club Single Room

    Photos of Club Single Room

    4.1/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 1
    • 1 King Bed
    More detailsClub Single Room

  • Deluxe Triple Room

    Photos of Deluxe Triple Room

    4.1/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Twin Bed
    More detailsDeluxe Triple Room

About this area

Singapore

Located in Singapore's Chinatown neighborhood, Carlton City Hotel Singapore is in the city center and near the beach. Chinatown Heritage Center and Esplanade Theatres are cultural highlights, or if an activity is on the agenda, check out Boat Quay. Don't miss out on a visit to Singapore Flyer. Our guests love the hotel's location for the sightseeing.
Visit our Singapore travel guide
Map
View in a map
Popular Location

What's nearby

  • Maxwell Food Centre - 10 min walk
  • Chinatown Heritage Center - 13 min walk
  • Raffles Place - 19 min walk
  • Merlion - 7 min drive
  • Boat Quay - 11 min drive

Getting around

  • Tanjong Pagar Station - 4 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 20 min drive

Restaurants

  • Plate — 1 min walk
  • Tuxedo — 1 min walk

About this property

Carlton City Hotel Singapore

Luxury Singapore hotel in Chinatown, near Maxwell Food Centre
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafés, and concierge services are onsite. All 386 rooms boast deep soaking tubs and offer free WiFi and LED TVs. Guests will also find room service, rainfall showerheads, and coffee makers.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 29 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 2 meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free international calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.
Guests may be subject to health screenings for COVID-19 at the property.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from July 6 2020 to September 13 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 29 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner
The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Carlton City Hotel Singapore and receive a full refund?
Yes, Carlton City Hotel Singapore offers free cancellation on select room rates, because flexibility matters! Please refer to Carlton City Hotel Singapore cancellation policy on our site for more details about any exclusions or requirements.
Does Carlton City Hotel Singapore have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Carlton City Hotel Singapore?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM–2:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Carlton City Hotel Singapore?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in Chinatown, this luxury hotel is within a 15-minute walk of Maxwell Food Centre and Chinatown Heritage Center. Boat Quay and Merlion Park are also within 1 mi (2 km). Tanjong Pagar Station is only a 4-minute walk and Outram Park Station is 12 minutes.

Guest reviews

Overall score and ratings for Carlton City Hotel Singapore

4.5
Wonderful
999 reviews
5 - Excellent
587
4 - Good
331
3 - Okay
54
2 - Mediocre
17
1 - Poor
10
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.5
Property condition

4/5 Good

Patrick
Traveled with group
Apr 3, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It would be good if the hotel can inform the guest that the breakfast area is closed for renovation before hand. There one day the room was not clean up upon coming back in the afternoon. Overall the experience was good.

Stayed 4 nights in Mar 2020

5/5 Excellent

Verified traveler
Traveled with family
Mar 31, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 11 nights in Mar 2020

5/5 Excellent

Verified traveler
Mar 23, 2020
  • Liked: Cleanliness, amenities

Stayed 4 nights in Mar 2020

5/5 Excellent

Wen Lin
Traveled with family
Mar 16, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020

5/5 Excellent

Jim, US
Business traveler
Mar 4, 2020
  • Liked: Staff & service, amenities, property conditions & facilities

The hotel is very nice. Staff are very friendly and helpful. The room was very modern and clean. A good selection of food for breakfast. It’s about 7-10 minutes away from the ferry terminal.

Stayed 1 night in Mar 2020

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