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Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 2 out of 7 reviews
5 - Excellent 29%
Rating 4 - Good. 3 out of 7 reviews
4 - Good 43%
Rating 3 - Okay. 2 out of 7 reviews
3 - Okay 29%
Rating 2 - Poor. 0 out of 7 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 7 reviews
1 - Terrible 0%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location, easy transport links all over Singapore nearby. Lovely lobby, ample dining area for breakfast. A fairly good breakfast served. Check-in/front desk staff were friendly and helpful. Strangely through, I did ask concierge if there was an airport pick/up drop-off service and he said no...but the website says there is...so fix this Voco. Also, the staff in the dining area were rushed off their feet while we were there as the govt stipulated no buffets for breakfast - some staff were very surly (Chinese staff especially) while others were accommodating and apologetic regarding long wait times (no longer an issue as from the 1st May, buffets are back). The pool is small, not too scenic and it got crowded quickly so we didn't spend much time there. Rooms are a good size, for a city hotel, tastefully decorated and comes with a glass desk which was a good size too. We had a nice view of the city skyline from our room. The biggest gripe I have with the voco is the housekeeping...we were there 4 nights and our bed was only made once, and even that was just pulling the covers over. They did come in daily to refill the water bottles, clear our the rubbish bins, but not much else. This could be improved a lot Voco.
Stayed 4 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Good location friendly staff
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Staff & service, amenities
The hotel staff is friendly. Breakfast is fantastic. Location is convenient cause it is quite near the MRT station.
Stayed 15 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must go hotel
Is a very comfortable and clean hotel the moment my partner and I walked in the room. Pretty presentable.
Stayed 2 nights in Feb 2022

3/5 Okay

Stayed 1 night in Dec 2021