Not what we booked
Posted Nov 20, 2016
The room we were checked into didn't have anything included, like a refrigerator, mini bar, etc, yet we selected a room with these inclided. Also, there were 3 additional holds charged on my card, one was specifically because of the mini bar. The amount we were billed for the room total was considerably more than the online price. 3 days ago, I had to cancel my card and order a new one. Our reservation was for 3 weeks ago, it was paid for the night we stayed, but a few days ago, the Hilton ran 3 more transactions for additional nights that we didn't stay. The fees, overdrafts, and charges from those merchants well exceeded what we paid for our stay.