Ratings based on 535 Verified Reviews

3.1 out of 5
61% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Never again

Posted Nov 27, 2017
Pros: Nothing
Cons: Everything
We asked for a non smoking room, the room was smoking and was surrounded by other smoking rooms. We have two children and my wife has asthma. The room was dirty and the bed was uncomfortable and saturated with smoke.. Smoke was coming out of the vents. We were told this was not a smoking room. We will never stay at this or any hotel that is Motel 6. We left early the next morning and had to wash all of our clothes cause of the smell. This hotel used to be nice 7-8 years ago, now it is trash. Oh not to mention the drug addicts everywhere. Spend the extra money to stay somewhere else. This place is awful.
Comment from Hotel Management
Dec 1, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. We do accommodate our smoking guests with assigned smoking rooms and are sorry you experienced dissatisfaction with the concerns you describe. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We invite you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
2 out of 5
by A verified traveler from los angeles

Good locatiion but dirty and smelt

Posted Nov 27, 2017
This hotel good location closed everwhere but ythe only bed room not comfortable blanket was dirty i felt ichy lot of noise people around smelt marijuana come inside my room at night. Lot hotel around
Comment from Hotel Management
Dec 1, 2017 by Brand Experience Team Member, Hotel Management
Dear Heru, Thank you for taking the time to share your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest, and are disappointed your visit was unsatisfactory due to the noise concerns you describe. We encourage you to contact our Guest Relations Department to record the details of your stay to help us provide a better guest experience in the future.
1 out of 5
by A verified traveler from st. george

do not stay here!

Posted Nov 26, 2017
no reason to suger coat. here are bad things. the room smelled horrible. the bed springs in the room above of must be bad cause they were very squeaky from the customers' "date nite" with their crying infant in the room. which leads me to paper thin walls, wow talk about hearing everything. then there is the free WiFi. it's nonexistent. the room service starts around 8am which I don't understand when check out is at 11. unnecessary to wake me up before my alarm. last is front desk staff untrained in customer resolution. excuses like "I am so late for next job" and "i am new" just arent getting it done. i cannot recommend this place to anybody unless you don't want wifi, don't mind hearing the neighbors' being intimate, and can sleep thru anything. i would expect all this from $20 room not an $80 one.
Comment from Hotel Management
Dec 1, 2017 by Brand Experience Team Member, Hotel Management
Dear Nate, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.
1 out of 5
by A verified traveler

Posted Nov 26, 2017
our reservation room.hadnt been clean and our second room was average but the bathroom was filthy
Comment from Hotel Management
Dec 1, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

Low price - perfect for quick stopover

Posted Nov 26, 2017
Our room did not stink! Yay for Motel 6 St. George! As to be expected, this was a no frills hotel stay. But for a quick stopover when passing through, it was perfect. Sometimes rooms that are designated non-smoking smell horrible. This one really did not. It was fine. No complaints. :)
Comment from Hotel Management
Nov 28, 2017 by Brand Experience Team Member, Hotel Management
Dear J, Thank you for taking time to share your experience with us. We are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.
1 out of 5
by A verified traveler

Cockroaches

Posted Nov 25, 2017
Never again no climate control in room or ours didn't work and found cockroaches in the bathroom. Left at 230 in the morning. I would rather sleep in my car! But the guy was a nice guy at the front desk.
Comment from Hotel Management
Nov 28, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact Guest Services to record the details of your visit to help us provide a better guest experience in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Decent room for the price.

Posted Nov 17, 2017
Good place to stay when on a budget. Don't set a high expectation. A/C and heat must be switched manually by staff in ceiling unit. No thermostat control only for on or off function.
Comment from Hotel Management
Nov 30, 2017 by Brand Experience Team Member, Hotel Management
Dear DJ, Thank you for taking the time to share your feedback. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the concerns you describe. We encourage you to contact our Guest Relations Department to record the details of your stay to help us provide a better guest experience in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Clean, budget hotel with friendly staff

Posted Nov 12, 2017
As far as budget hotels go, this Motel 6 was clean and comfortable. Upon arrival, I was greeted by friendly staff & a quick check in. The room was overall clean & comfortable. It provided a basic room for a low price & I was warm and safe at night.
Comment from Hotel Management
Nov 28, 2017 by Brand Experience Team Member, Hotel Management
Dear Brit, Thank you for taking time to share your experience with us. We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.
3 out of 5
by A verified traveler from salt lake city

Good location and customer service for the price.

Posted Nov 6, 2017
Customer service people at the desk were nice and helpful. The room was not very nice. But for the price I expected that. Matteresses were super hard and room had a smell to it. The fan also rattled all night long. But it’s right in the middle of town near the freeway so that’s nice. I would recommend it to someone trying to go on the cheap. But if your looking for comfort and a “nice” room I would tell you to move to the next motel.
Comment from Hotel Management
Dec 1, 2017 by Brand Experience Team Member, Hotel Management
Dear Nick, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
room was comfortable and clean nice low cost no frills stay
Comment from Hotel Management
Oct 25, 2017 by Brand Experience Team, Hotel Management
Dear Guest, We appreciate you recognizing our excellent clean comfortable rooms, and we are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.