- Liked: Cleanliness
Strengths: The hotel has perhaps the best location on the island!! There could not be a better location to be along an amazing beach, but also adjacent to the local bus, banks, and a supermarket. Consistent Wifi. Decent rooms with a TV (with multiple channels) and a bathroom with lots of towels and toilettes. The front desk moved us to a Seaview which was appreciated. The breakfast was good. The restaurant staff were friendly and nice. Weaknesses: The Front desk staff could use some customer service training. They were not very welcoming. The first impression should be a welcoming, friendly and professional staff. The staff were rather business like (no smiles, warm island greeting, etc) and did not give off the appearance of upper-end hotel staff. The grounds in about 2 areas could use some work. In one particular area you could see what looked like trash or a work area. That would not be a great view for a person whose room looked at that. They need to place all trash and maintenance/hotel work areas behind the scenes and screen it off from view. The hotel price point was a tad overpriced by I would say about $50USD. The jacuzzi was not hot. A jacuzzi is a bathtub or pool into which warm water flows through small holes, producing a pleasant bubbling effect. If their "jacuzzi" does not meet this definition, they should just remove the name jacuzzi and say the areas are extensions of the pool (which was nice).