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Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

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Primary image
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas
Minibar, in-room safe, desk, laptop workspace

Overview of Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5-star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
811 N 9th Street, St. Louis, MO, 63101

Explore the area

  • Popular LocationBusch Stadium14 min walk
  • Popular LocationEnterprise Center17 min walk
  • Popular LocationGateway Arch18 min walk

Room options

About this area

St. Louis

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel is located in Downtown St. Louis, a neighborhood in St. Louis, and is near a metro station. Old Courthouse and Gateway Arch are notable landmarks, and some of the area's popular attractions include St. Louis Aquarium at Union Station and St. Louis Zoo. Looking to enjoy an event or a game? See what's going on at Dome at America’s Center or Busch Stadium. Guests love the hotel's central location.

What's nearby

  • America's Center Convention Complex - 4 min walk
  • Dome at America’s Center - 8 min walk
  • Busch Stadium - 14 min walk
  • Enterprise Center - 17 min walk
  • Gateway Arch - 18 min walk

Getting around

  • St. Louis Gateway Station - 6 min drive
  • Convention Center Station - 7 min walk
  • St. Louis Lambert Intl. Airport (STL) - 18 min drive

Restaurants

  • Mizu Sushi Bar - 4 min walk
  • Park Avenue Coffee - 4 min walk
  • Robust Downtown at The MX - 5 min walk
  • Bridge Tap House & Wine Bar - 5 min walk
  • Snarf's - 6 min walk

About this property

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5-star hotel in the heart of Downtown St. Louis
Close to Busch Stadium and Gateway Arch, Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The onsite restaurant, STL Sports Hall of Fame, features American cuisine. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with free cabanas
  • Buffet breakfast (surcharge), valet parking (surcharge), and tour/ticket assistance
  • Multilingual staff, a ballroom, and a 24-hour front desk
  • A vending machine, express check-out, and laundry services
  • Guest reviews say great things about the central location
Room features
All guestrooms at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offer thoughtful touches such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Offsite parking within 150 ft (USD 25.00 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Nearby parking fee: USD 25.00 per day (150 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Frequently asked questions

Does Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel on Oct 11, 2022 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?

Valet parking is available for USD 25.00 per night.

What time is check-in at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?

Check-in is from 4 PM - midnight.

What time is check-out at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for USD 35.00 (subject to availability).

Where is Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel located?

Located in Downtown St. Louis, this hotel is within a 10-minute walk of America's Center Convention Complex and Dome at America’s Center. City Museum and Busch Stadium are also within 15 minutes. Convention Center Station is 7 minutes by foot and 8th and Pine Station is 8 minutes.

Can I cancel my reservation for free at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel and receive a full refund?

Yes, Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 384 out of 1002 reviews
5 - Excellent 38%
Rating 4 - Good. 353 out of 1002 reviews
4 - Good 35%
Rating 3 - Okay. 146 out of 1002 reviews
3 - Okay 15%
Rating 2 - Poor. 56 out of 1002 reviews
2 - Poor 6%
Rating 1 - Terrible. 63 out of 1002 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Mike
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good: free shuttle to Enterprise Center. Thank you! I did not feel safe walking around downtown. Bad: Arrived about 5:30 pm and our room was not ready! It wasn't just us - several people in lobby at that time were waiting for their RESERVED rooms to be ready. Unacceptable.
Stayed 1 night in Sep 2022

1/5 Terrible

Stacy, Olathe
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, impersonal staff
Stayed 1 night in Sep 2022

2/5 Poor

Adam
Liked: Cleanliness, amenities
The room itself was fine. I wasn't able to check into my room until 6:30pm due to unavailability of clean rooms. I then took a cold shower as there was no hot water in the tub/shower (but there was in the sink?). The location was nice to attend a concert at the Enterprise Center.
Stayed 1 night in Sep 2022

3/5 Okay

lisa
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room did not lock. The door was open when we arrived and we realized it didn’t lock . So they moved us to another room. The front desk said we only paid for two breakfast, but we paid for three had proof from purchase. She said no we didn’t and we had to show her we did. Then they gave us three free drink vouchers . So overall good stay once we changed rooms and had our breakfast . The breakfast staff were extra nice and helpful.
Stayed 1 night in Sep 2022

2/5 Poor

Elizabeth
Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
we picked the property because of the indoor pool, unfortunately it was far too cold to swim in.
Stayed 1 night in Sep 2022

1/5 Terrible

Andy
Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible customer service!!! Asked for roll-a-way bed 4 times and finally had to go find housekeeping myself to get one. Had no air conditioning or heat the entire 3 days we were there. Complained twice, was never offered a new room. No bathroom fan either so our bath towels were wet the entire stay. No one told us we had to fill out a slip to request room cleaned or towels!! Will NEVER EVER stay in a holiday in again. I hadn't stayed there since I was a child, just as bad as I remembered. Marriott hotels all they way,
Stayed 3 nights in Sep 2022

5/5 Excellent

Jessica
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2022

1/5 Terrible

Bret
Traveled with family and small children, Traveled with family
Liked: Cleanliness
I've stayed at this property twice now. Both times check in was delayed. The first time it was after 6pm before we could get to our room. The second time we finally had to leave for a 6pm game at Busch stadium when our room still wasn't ready. We had to check in after the game. Also on the second visit our car was vandalized in the parking lot. Back window was broken out. Called the police but no one showed up. Hotel officials didn't even walk out to the parking lot to help us. A maintenance man did come out and help shop vac our car. It just seemed like one thing after another. The shuttle they run to and from the ballgame is just a small van that will not fit more than six people comfortably.
Stayed 1 night in Aug 2022

5/5 Excellent

Leslie, Bruceton
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with this hotel. Everyone was very nice and accomidating.
Stayed 1 night in Aug 2022

4/5 Good

Maricela
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and had friendly staff. We walked to the stadium because they had one shuttle and it was too busy with trips. The area looked a bit dangerous to walk in at night
Stayed 1 night in Aug 2022