Thank you for the good rating for our beachfront resort.

Muchas gracias por la excelente calificación y las amables palabras. Esperamos su regreso.

Thank you for the great rating. We hope you can come back soon.

I sincerely apologize your car was damaged during your visit and that our actions did not meet your expectations. The statement about cameras being illegal was not accurate. The fact the cameras are not constantly monitored, but instead are used for replay as needed is the reason we do not have them in our 4 different parking lots. We did call the police as you requested and because they responded immediately the staff member believed they would handle the investigation. As with all open parking lots we cannot be responsible for damage with unknown causes. We should have been more empathic to the situation and again i apologize it was not handled better.

Norman, thank you for returning to the Bilmar and for sharing your input. Our maintenance team will look into a softer rubber wheel that will work with the over sized carts. i apologize it disrupted your stay so early during your vacation. We look forward to your next visit.

Dear Valued Guest, I sincerely regret we did not meet your expectations. I would welcome your feedback to know how we could have better met your needs.

We hope you can come back soon so we have a chance to exceed your expectations.

Patrick, As I noted on the April 27th message I sent we truly apologize for the noise inconvenience. We are honestly unsure what caused it as it is not a common occurrence. In that message I extended the offer to send you a return guest certificate. I just need an address as to where to send it. Thank you.

Thank you for the great rating. The City noise ordinance is for 10pm. We stop our music by that time and work with our neighbor across the street to regulate theirs. Unfortunately, they sometimes prop their doors open and it affects the noise levels. We call them when we are award of this. We hope you can come back soon.

Thank you for excellent rating. Please come back soon.

Thank you for the great rating and kind words. We tried providing towels at the Palms pool in the past but we lost so many we had to discontinue that. Let me work with my team on a possible solution to this.

Thank you for the excellent rating and kind words for Viola. We are happy to have her on our team. I'll give her a "Kudos coin" on your behalf. We hope you can come back soon.

Thank you for the great rating. We look forward to seeing you again soon.

Thank you for the great rating and kind words. They will be shared with the team. Please come back soon.

Kasey, thank you so much for recognizing Heather and extra attention she gave your daughter on her special day. We appreciate you choosing the Bilmar and look forward to your next stay.

Thank you for the good rating. We hope you can come back soon and have an even better time.

Thank you for recognizing Viola's hospitality and for the great rating. We are all glad you choose us and look forward to your next stay.

Thank you for the great rating. We hope you can come back again soon.

Thank you for taking the time to recognize some of our great team members. We look forward to seeing you again soon.

We regret your experience did not meet your expectations. We understand that you had to move rooms and hoped the beach facing upgrade and late check out would have compensated for the move. We hope you will give us an opportunity to regain your confidence in the future.

Robert, thank you for choosing the Bilmar again for your Tampa Bay Beaches getaway. We appreciate the great rating and kind reveiw.

Karen, thank you for the good rating and review. The concrete repair in the middle building should be done in a few weeks but all areas are accessible. We look forward to your return.

We sincerely apologize for the inconvenience caused by some equipment malfunctions and for limited housekeeping service. We should attend to each room daily with complete sheet change after 3 nights unless there is a do not disturb on the door... We will use your input to improve our operations.

We are so glad you had a great time. We appreciate your kind words and great rating.

Thank you. Please come back soon.

Thank you for the great rating. We hope you can come back soon.

Thank you for staying with us while on Treasure Island. The emergency concrete repair on the middle building will be done soon. Fortunately it does not impact the beach view or experience but we understand it is not ideal. We look forward to your next visit.

We thank you for choosing the Bilmar for your Treasure Island beach getaway and regret we did not exceed your expectations. We would welcome any feedback that would make your next visit more enjoyable. We hope you can return soon.

Jane, thank you for sharing your observations. We apologize for any missed details and will address them immediately. We hope you can come back soon.

Thank you for choosing the Bilmar for your Tampa Bay getaway. We look forward to your next visit.

Thank you for excellent rating and valuable feedback. We hope you can come back soon.

Thank you for good rating. We hope you can come back soon.

Thank you for the good rating. We hope you can come back soon.

Thank you for the excellent rating. Please come back soon.

Thank you for the great rating. Please come back soon.

Thank you for the great rating. We like to keep the pools at 82 degrees during the fall and winter months. Glad you enjoyed your stay. We look forward to seeing you again soon.

We apologize for the inconvenience of the emergency concrete repair to the middle building you stayed in. Work was supposed to be done by the end of February and several delays extended it into season. We regret the ice machine detracted from your experience.

Thank you for choosing the Bilmar again for your Treasure Island getaway. We look forward to hosting you again.

Terry, thank you for the good rating and input from your recent stay. We have begun putting recycle bins in a couple of areas around the resort and will expand it as soon as are sure the proper items are being disposed of. Our commercial debris is recycled with a large container at each end of the property. We are limited with our available pool areas but try to keep chairs and activities available on the sundeck and beach area. We hope you can come back soon.

We regret the features and amenities in the Premium Beachfront Studio you stayed in did not meet your expectations. We are in peak spring season so the room rate is higher than other times of the year but very competitive with the surrounding area. We hope you will consider giving us another opportunity in the future to exceed your expectations.

Adam, thank you for taking the time to give us an excellent rating. We hope you can come back soon.

Thank you for the good rating. We apologize for the need to do emergency repairs on the facade of the middle building. As you noted it does not affect the resort amenities or beach views. We hope you can come back soon.

Kim, thank you for the excellent rating. We look forward to your next visit.

Lorna, thank you for taking the time to give us a good rating and sharing your experience with us. We will look into the shower in the room you occupied as water pressure is normally pretty good here. We hope to see you back soon.

We sincerely apologize the Studio you were moved to did not meet your expectations. With a balcony and kitchenette most consider this an upgrade. It was on the raised 1st level overlooking the pool before the beach so i regret that detracted from your stay.

Thank you for the good rating. We hope you can come back soon.

Thank you for your review and valuable feedback. We tried providing umbrellas for our guests to go with the beach chairs we have available but they City requested we discontinue that due to several blowing away. The beach service at water's edge has them available to rent and uses an auger tool to bury them properly. Please come back soon.

We are so glad you enjoyed your stay and the surrounding area. We hope you can come back soon.