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The Ritz-Carlton, St. Thomas

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Property amenity
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of The Ritz-Carlton, St. Thomas

The Ritz-Carlton, St. Thomas

5.0 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
6900 Great Bay, St. Thomas, St. Thomas, 00802

Explore the area

  • Popular LocationCowpet Bay5 min walk
  • Popular LocationSecret Harbour Beach3 min drive
  • Popular LocationSecret Harbor3 min drive
  • AirportSt. Thomas (STT-Cyril E. King)36 min drive

Room options

About this area

St. Thomas

Located in St. Thomas, The Ritz-Carlton, St. Thomas is on the beach. St. John Spice and Mongoose Junction are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sapphire Beach and Virgin Islands National Park. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and ziplining in the area.

What's nearby

  • Cowpet Bay - 5 min walk
  • American Yacht Harbor - 3 min drive
  • Secret Harbour Beach - 3 min drive
  • Secret Harbor - 3 min drive
  • Sapphire Beach - 6 min drive

Getting around

  • Cyril E. King Airport (STT) - 36 min drive

Restaurants

  • Sunset Grille - 3 min drive
  • Molly Molone's - 3 min drive
  • Caribbean Saloon - 3 min drive
  • XO Bistro - 3 min drive
  • The Smoking Rooster - 12 min drive

About this property

The Ritz-Carlton, St. Thomas

5-star luxury resort by the ocean
At The Ritz-Carlton, St. Thomas, you can look forward to a terrace, a garden, and dry cleaning/laundry services. With a white sand beach, beach umbrellas, and beach towels, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a Swedish massage, or a manicure/pedicure at The Ritz-Carlton Spa, the onsite spa. Be sure to enjoy a meal at Alloro, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service, and express check-out
  • ATM/banking services, wedding services, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 180 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • 55-inch LCD TVs with premium channels
  • Balconies, coffee/tea makers, and ceiling fans

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Grove
  • Sails

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms - 4

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 7.5 percent
  • Resort fee: USD 85 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 20 for children (approximately)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Does The Ritz-Carlton, St. Thomas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on Dec 4, 2022 start from $899.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, St. Thomas pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, St. Thomas?

Self parking and valet parking are free at this property.

What time is check-in at The Ritz-Carlton, St. Thomas?

Check-in is from 4:00 PM - midnight.

What time is check-out at The Ritz-Carlton, St. Thomas?

Check-out is at 11 AM.

Where is The Ritz-Carlton, St. Thomas located?

Nestled on the beach, this St. Thomas resort is 0.1 mi (0.1 km) from Beverhout Point and 2.4 mi (3.8 km) from Sapphire Beach. Secret Harbour Beach and Cowpet Bay are also within 1 mi (2 km).

Can I cancel my reservation for free at The Ritz-Carlton, St. Thomas and receive a full refund?

Yes, The Ritz-Carlton, St. Thomas offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, St. Thomas cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.2

Very Good

Rating 10 - Excellent. 107 out of 188 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 29 out of 188 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 22 out of 188 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 15 out of 188 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 15 out of 188 reviews" "
" "2 - Terrible 8%

9.1/10

Cleanliness

8.3/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Okay

Jonathan William
Traveled with partner
Liked: Cleanliness, property conditions & facilities
My girlfriend and I stayed there for six days. The first two days I had to call twice to have a malfunctioning fire alarm turned off that was outside of our room that would not stop beeping every 45 seconds. The calls went unaddressed. This caused two nights of poor sleep. The third day I actually went down and spoke with the concierge and requested the Director be notified. Then something was finally done. I found when I inquired about activities we were misled when we thought we were going out on the catamaran to two different sites to snorkel. Instead we ended up going to Saint johns shopping and then one hour of snorkeling so we really felt gypped. Other guests were told that they were going shopping but not snorkeling so didn’t bring their swim suits. Definitely asked lots of questions to verify everything. The crew on the cattle round was outstanding and made up for the lack of snorkeling which was good. The restaurants were very nice and all of them had super great staff working there except for the coconut. Staff was rude to us in there so we didn’t go back. When paying for that expensive of a hotel and service I expected a a lot more service than we got. And made us decide that we’ve been there and got the T-shirt but we wouldn’t be returning.
Stayed 6 nights in Nov 2022

4/10 Poor

Rebecca, Mechanicsville
Traveled with group
Liked: Cleanliness
Disliked: Amenities
Extra resort fees and charges. More than what Expedia showed. Also getting a golf cart ride from your room can take up 40 mins of standing outside in the heat. Rooms are super far from the lobby
Stayed 2 nights in Oct 2022

6/10 Okay

Michael Dewayne
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you tipped the staff was happy. No tip you were ignored.
Stayed 5 nights in Sep 2022

10/10 Excellent

Gretchen
Liked: Cleanliness, staff & service, property conditions & facilities
The most fabulous honeymoon destination for the most perfect week! Will definitely be back!
Stayed 7 nights in Sep 2022

10/10 Excellent

mathew
Traveled with partner
Liked: Staff & service, property conditions & facilities
Home away from home .
Stayed 3 nights in Sep 2022

6/10 Okay

heather
Traveled with family
Liked: Staff & service
Hello We recently stayed on this property this past weekend for a couple days. The grounds are very beautiful and the pool is beautiful. The beach is rocky and hard to get into the water. The restaurants are so so . The room was okay . Had ants in it and we could hear our neighbors partying and yelling for much of our stay. The room was pretty small. For this price we expected a lot more classiness at this resort. The people who work here are all very nice and accommodating.
Stayed 3 nights in Aug 2022