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Lobby
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.1/5 Very Good
28 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationSecret Harbour Beach3 min drive
Popular LocationSmith Bay Beach5 min drive
Popular LocationSapphire Beach6 min drive
AirportSt. Thomas (STT-Cyril E. King)34 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, Balcony

    4.3/5 guest room rating

    Room amenities

    • 459 sq ft
    • Resort view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Balcony
  • Room, 1 King Bed, Balcony, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 459 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, Ocean View
  • Executive Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 925 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Non Smoking
  • Club Room, 1 King Bed, Balcony, Ocean View (Club Level)

    5/5 guest room rating

    Room amenities

    • 459 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Balcony, Ocean View (Club Level)
  • Executive Suite, 1 Bedroom, Ocean View

    5/5 guest room rating

    Room amenities

    • 1000 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Ocean View
  • Club Room, 1 King Bed, Non Smoking (Club Level)

    5/5 guest room rating

    Room amenities

    • 459 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking (Club Level)
  • Room, 2 Queen Beds, Balcony, Ocean View

    4/5 guest room rating

    Room amenities

    • 459 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Balcony, Ocean View
  • Room, 2 Queen Beds, Balcony, Resort View

    3.8/5 guest room rating

    Room amenities

    • 459 sq ft
    • Resort view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Balcony, Resort View
  • Club Room, 2 Queen Beds, Balcony, Ocean View (Club Level)

    5/5 guest room rating

    Room amenities

    • 459 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds, Balcony, Ocean View (Club Level)
  • Club Room, Balcony, Oceanfront (Club Level)

    Room amenities

    • 459 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, Balcony, Oceanfront (Club Level)
  • Club Suite, 1 Bedroom, Non Smoking, Balcony (Club Level)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 Double Bed
    More detailsClub Suite, 1 Bedroom, Non Smoking, Balcony (Club Level)
  • Club Room, 2 Queen Beds, Balcony, Resort View (Club Level)

    Room amenities

    • Resort view
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds, Balcony, Resort View (Club Level)
  • Presidential Suite, 1 Bedroom, Balcony

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 Bedroom, Balcony
  • Club Suite, 1 Bedroom, Balcony, Oceanfront (Club Level)

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Suite, 1 Bedroom, Balcony, Oceanfront (Club Level)
  • Club Room, 1 Double Bed, Non Smoking

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, Non Smoking
  • Suite, 2 Bedrooms, Balcony, Ocean View (Club Level)

    Room amenities

    • Ocean view
    • Sleeps 7
    • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, 2 Bedrooms, Balcony, Ocean View (Club Level)

About this area

St. Thomas

Located in St. Thomas, The Ritz-Carlton, St. Thomas is on the beach. Shoppers can check out St. John Spice, while everyone can enjoy the natural beauty of Sapphire Beach and Secret Harbour Beach. Coral World Ocean Park and Skyride to Paradise Point are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ziplining and hiking/biking trails.

Visit our St. Thomas travel guide
Map
Popular Location

What's nearby

  • Secret Harbour Beach - 3 min drive
  • Smith Bay Beach - 5 min drive
  • Sapphire Beach - 6 min drive
  • Coki Beach - 8 min drive
  • Coral World Ocean Park - 15 min drive

Getting around

  • Cyril E. King Airport (STT) - 34 min drive

Restaurants

  • Alloro — 1 min walk
  • Bleuwater — 1 min walk

About this property

The Ritz-Carlton, St. Thomas

Ocean-view resort with a bar/lounge, near Secret Harbour Beach
Spend the day relaxing on the beach or pampering yourself at The Ritz-Carlton, St. Thomas's full-service spa. All 180 rooms boast deep soaking tubs and offer free WiFi and balconies. Other amenities available to guests include LCD TVs, room service, and premium bedding.
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Ritz-Carlton Spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 80 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 20 for children (approximately)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, St. Thomas and receive a full refund?
Yes, The Ritz-Carlton, St. Thomas offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, St. Thomas cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 4:00 PM–midnight.
What time is check-out at this resort?
Check-out is at 11 AM.
Where is this property located?
Nestled on the beach, this St. Thomas resort is within 1 mi (2 km) of Cowpet Bay and Secret Harbour Beach. Sapphire Beach is 2.4 mi (3.8 km) away.

Guest reviews

Overall score and ratings for The Ritz-Carlton, St. Thomas

4.1
Very Good
5 - Excellent
15
4 - Good
5
3 - Okay
4
2 - Mediocre
3
1 - Poor
1
4.6
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The Ritz st. Thomas was so beautiful and the rooms were incredible. Loved that there was a slide for the kids too. We’ve stayed at many Ritz locations but haven’t had a slide and splash pad like this one. Will be back for sure. My only complaint was with house keeping. Our room was not cleaned for 2 days and when we addressed it, they came in and literally made the beds and that’s it. We had room service food that was left to rot and wet towels that weren’t removed. It was odd and felt a bit retaliatory like they didn’t like that we complained.

Stayed 5 nights in Jul 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Jul 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service, property conditions & facilities

    The property is clearly not ready for re-opening. They are understaffed and unapologetic. For paying Ritz prices, you are not getting a value.

    Stayed 3 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    My girlfriend and I absolutely loved the resort and grounds. What a fabulous week!!

    Stayed 7 nights in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Jun 2020