“The staff were not at all helpful when I tried to call from my event that was running late to ensure I still had a room. The man I spoke to did not understand my request, he barely spoke English and kept asking for my phone number, which I provided five times. He kept saying I did not have a reservation, even though I prepaid for my room. When I arrived, I and my party were checked in. We got to our room, the room was not clean, there were three light bulbs burnt out (probably so the light……
“This property is in ownership transition and new management seems to understand the challenges and seems committed to improvements. Nevertheless, at the moment much is left to be desired. The room we were given was unclean -- not vacuumed, water on the floor of the bathroom, stained but clean sheets, dirty sink. It was late and we were tired so didn't complain. Bed was comfortable, room spacious, attractive photos on wall. Could find no one available in morning to register complaints”
“Linda was very friendly, made the checkin process smooth and easy, and was welcoming to our dogs. It was a cozy, clean space with a beautiful view. We enjoyed our stay!!”