Forenom needs to have a scan of your ID documents if you don't have one of the nordic BankId accounts. This process, operated by OnFido, takes a long time and is very error prone. I almost gave up, but was helped by Forenom customer care when they viewed the onfido information and also didn't understand why it was refused. The place itself is well-located, clean and safe. My shower drain didn't work well, but that was the only maintenance downside.