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Reviews

4.4 / 5Excellent
90 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Ciputra World Mall
    13 min walk
  • Popular Location
    Surabaya Town Square
    9 min drive
  • Popular Location
    Surabaya Zoo
    13 min drive
  • Airport
    Surabaya (SUB-Juanda)
    40 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Family Suite, 2 Bedrooms, Connecting Rooms

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Deluxe Room, 2 Twin Beds

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Surabaya

Fairfield by Marriott Surabaya is located in Surabaya. Travelers who have shopping on the agenda can visit Surabaya Town Square and Tunjungan Plaza. Surabaya Zoo and Suroboyo Carnival Night Market are also worth visiting.

4.6/5 guest location rating

Guests like it for

  • Safe (25 reviews)
  • Quiet (25 reviews)
  • Good eats (15 reviews)
Popular Location

What's nearby

  • Ciputra World Mall - 13 min walk
  • Surabaya Town Square - 9 min drive
  • Surabaya Zoo - 13 min drive
  • Royal Plaza Surabaya - 20 min drive
  • Pakuwon Mall - 20 min drive

Getting around

  • Surabaya Pasar Turi Station - 19 min drive
  • Surabaya (SUB-Juanda) - 40 min drive

Restaurants

  • Onsite dining venue – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

Fairfield by Marriott Surabaya

4-star hotel near Surabaya Town Square
This hotel features a restaurant, an outdoor pool, and valet parking. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning. All 270 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LED TVs with cable channels. Guests will also find pillow menus, hair dryers, and safes.
Fairfield by Marriott Surabaya offers 270 accommodations with safes and coffee/tea makers. A pillow menu is available. 40-inch LED televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Valet parking: IDR 50000 per night
Roundtrip airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM
1 restaurant

Things to do

Outdoor pool
Spa services

Family friendly

Dry cleaning service
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Elevator

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Languages spoken

English

Business services

Meeting rooms

Outdoors

Garden
Terrace

Spa

3 treatment rooms
Aromatherapy
Couples treatment room(s)
Massage - sports
Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways

Room amenities

Bedroom

Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Hair dryer

Entertainment

40-inch LED TV
Cable channels

Food and drink

Coffee/tea maker
Refrigerator

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.

Property payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 130000 per person (approximately)
  • Valet parking fee: IDR 50000 per night
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Fairfield Marriott Surabaya Hotel
  • Fairfield Marriott Surabaya
  • Fairfield by Marriott Surabaya Hotel
  • Fairfield by Marriott Surabaya Surabaya
  • Fairfield by Marriott Surabaya Hotel Surabaya

Frequently asked questions

4.4

Excellent

5 - Excellent
44
4 - Good
39
3 - Okay
6
2 - Mediocre
1
1 - Poor
0
4.4
Cleanliness
4.3
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Second time for me to stay at this hotel, and it was as nice as my first time. The room was spacious and clean. Good location too.

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in May 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Was amazing and the staff and amenities were great.!

Stayed 1 night in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff are very friendly, polite and respectful. But if you have a car and getting a parking in the garage, you need to get stamp on your ticket for free parking, otherwise they will charge a fee every times come in and out.

Stayed 2 nights in Apr 2019

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